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TEC Products
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Customer Relationship Management (CRM):Salesforce.com SalesForce. ...
... won several awards, including InfoWorld Technology of the Year for CRM in 2004 and
2005, and PC Magazine
Editors' Choice Award for Top CRM Solution Enterprise ...
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| http:/.../Customer-Relationship-Management-CRM/Salesforce-com-SalesForce-com-Enterprise-Edition.html - 4k - 2008-05-07 |
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Sales Force Automation (SFA):Salesforce.com SalesForce.com ...
... won several awards, including InfoWorld Technology of the Year for CRM in 2004 and
2005, and PC Magazine
Editors' Choice Award for Top CRM Solution Enterprise ...
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| http:/.../525-21478/Sales-Force-Automation-SFA/Salesforce-com-SalesForce-com-Enterprise-Edition.html - 4k - 2008-05-07 |
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CRM ROI: Creating a Business Case
| by Tom Pisello |
... Over Budget and behind schedule According to CIO magazine, 49 percent of CRM projects
are now
targeted for completion in less than 12 months, and 70 percent ...
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| http:/.../Research/ResearchHighlights/Crm/2004/07/research_notes/RN_CR_XTP_07_23_04_1.asp - 16k - 2004-07-23 |
| Summary: Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.
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Salesforce COM
... PC Magazine awarded salesforce.com with their coveted Editor's Choice award for
CRM applications
and rated salesforce.com's service worthy of five out of five ...
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| http://www.technologyevaluation.com/showcases/technology-Directory/D/9478/salesforce-com.html - 36k - 2008-03-24 |
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Why CRM Is So Hard and What To Do About It: Data is key to making ...
| by Barry Briggs |
... For example, as reported in a recent special report on CRM published in Computerworld
magazine,
Mazda USA wanted to tie together profiles on car owners ...
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| http:/.../Research/ResearchHighlights/CRM/2002/04/research_notes/MI_CR_XBB_04_30_02_1.asp - 13k - 2002-04-30 |
| Summary: Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization.
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Why CRM Is So Hard and What To Do About It: Data is key to making ...
| by Barry Briggs |
... For example, as reported in a recent special report on CRM published in Computerworld
magazine,
Mazda USA wanted to tie together profiles on car owners ...
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| http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/MI_CR_XBB_12_25_02_1.asp - 13k - 2002-12-25 |
| Summary: Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization.
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RTI's CRM Applications Rivals The Major League Providers
| by Kevin Ramesan |
... The RTI CRM product line combines front office functionalities covering areas ... recently
added
Harris/Baseview Publishing (technology for magazine and newspaper ...
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| http:/.../Research/ResearchHighlights/Crm/2003/08/research_notes/VN_CR_KR_08_15_03_1.asp - 13k - 2003-08-15 |
| Summary: Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and
marketing. Recently TEC interviewed Michel P.Mallen, RTI
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CRM, Success, and Best Practices: A Wake Up Call Part One ...
| by Glen S. Petersen |
... A summary of this study was published in Customer Relationship Management magazine
(July 2004). The
study identified five key drivers of CRM success: ...
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| http:/.../Research/ResearchHighlights/Crm/2004/10/research_notes/MI_CR_XGP_10_21_04_1.asp - 24k - 2004-10-21 |
| Summary: Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de
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Customer Relationship Management CRM - Solution Providers
... Advanced Search, POWERED BY. Home Showcases Technology Directory Customer Relationship
Management (CRM).
... CRM, Help Desk, Quality Mgmt and Data Migration Tools. ...
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| http:/.../showcases/technology-Directory/cat/87128-V/Customer-Relationship-Management-CRM.html - 101k - 2008-03-24 |
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Deltek's Second Bite at the IPO Cherry (Part II) » The TEC Blog
... beyond its above-listed primary industries despite the fact that endorsements like
those that 80 percent of
the Engineering News Record (ENR) Magazine’s Top ...
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| blog.technologyevaluation.com/blog/2008/02/21/delteks-second-bite-at-the-ipo-cherry-part-ii/ - 49k - 2008-02-21 |
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