Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do (...)
Excerpt related to
magazine mrm:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other Solutions to Define Your...
Published:
2010-03-11