TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

CRM Analytics Brings More Profitability

by Kevin Ramesan ... marketing activities. This may be missing puzzle piece that would help you reach the expected ROI on those major CRM investments. ... http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/MI_CR_KR_12_21_02_1.asp - 9k - 2002-12-21 Summary: Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

RTI's CRM Applications Rivals The Major League Providers

by Kevin Ramesan ... ÿþ RTI's CRM Applications Rivals The Major League Providers Kevin Ramesan - August 15, 2003. 1. Event Summary. 2. Product Definition. 3. User Recommendations. ... http:/.../Research/ResearchHighlights/Crm/2003/08/research_notes/VN_CR_KR_08_15_03_1.asp - 12k - 2003-08-15 Summary: Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI

Vendors Begin to Round Out Their CRM Suites

by P.J. Jakovljevic ... Notwithstanding Baan's current financial troubles, the above mentioned product releases will give all major CRM aspirants, including the CRM leader Siebel ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/03/news_analysis/NA_BA_PJ_03_17_00_1.asp - 7k - 2000-03-17 Summary: Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding new marketing, service, and E-commerce capabilities.

SAP Gives in to CRM (Part Time) Matrimony

by P.J. Jakovljevic ... This move may, however, change the balance of power among major CRM players (or aspirants). Vendors like JD Edwards, Lawson, and ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/05/news_analysis/NA_BA_PJ_05_31_00_1.asp - 12k - 2000-05-31 Summary: On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.

Can the Market Sustain a Stand-Alone EMM?

by Kevin Ramesan ... Despite competition from both major CRM/ERP (enterprise resource planning) vendors and marketing analytics providers, pure-player marketing solutions like ... http:/.../Research/ResearchHighlights/crm/2004/05/research_notes/VN_EM_KR_05_06_04_1.asp - 12k - 2004-05-06 Summary: The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio, and Prime Response no longer exist. Amongst the few

Access Commerce Spices Up North American CRM Fray

by P.J. Jakovljevic ... This will give the competition a run for their money and force all major CRM mid-market players, GoldMine, Pivotal, and SalesLogix to thoroughly re-think their ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/07/news_analysis/NA_BA_PJ_07_05_00_1.asp - 10k - 2000-07-05 Summary: In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

Why Reader Complaints May Be the Most Useful Part of Your Day » ...

... pitch of specific vendors and not of a CRM system in general. A more apt title would be ‘Brief Summary of Major CRM Vendors’.”. ... blog.technologyevaluation.com/.../02/27/why-reader-complaints-may-be-the-most-useful-part-of-your-day/ - 35k - 2008-02-27

PeopleSoft: Giving Fervent Hope To The Market And Jitters To The ...

by P.J. Jakovljevic ... and prediction or for targeting and segmentation to drive campaigns, and has only partially embedded the analytics into the major CRM business processes, which ... http:/.../ResearchHighlights/BusinessApplications/2001/06/research_notes/EN_BA_PJ_06_27_01_1.asp - 25k - 2001-06-27 Summary: PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework. If one considers all aspects of a CRM or SCM evaluation, PeopleSoft has earned the license to be evaluated along with market leaders.

The Lexicon of CRM - Part 1: From A to I

by Randy Garland ... Force Automation. Most major CRM vendors consider their software to be Integrated CRM systems. This concludes Part 1 of the series. ... http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TU_CR_RGG_10_12_01_1.asp - 23k - 2001-10-12 Summary: C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

Major Vendors Adapting to User Requirements

by P.J. Jakovljevic ... Major Vendors Adapting to User Requirements PJ Jakovljevic - March 28, 2006. ... the best example of this is the recently launched Microsoft Dynamics CRM 3.0 product ... http:/.../Research/ResearchHighlights/ERP/2006/03/research_notes/VN_ER_PJ_03_28_06_1.asp - 19k - 2006-03-28 Summary: SAP and Microsoft have finally realized that their products will increasingly be evaluated by how well they interconnect, how flexible they are, and how intuitive their user interfaces are. However, these trends have already been incorporated by lesser-known vendors.