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Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Microsoft http://www.technologyevaluation.com/ppc/evaluation-erp.asp Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? ...

by P.J. Jakovljevic ... master CRM sales, support and implementation, some VARs might be in a quandary to justify selling a Microsoft CRM, or MBS products at a low price with minimal ... http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_11_03_1.asp - 23k - 2003-03-11 Summary: The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future

Scala and Microsoft Become (Not So) Strange CRM Bedfellows

by P.J. Jakovljevic ... features the ability to store multiple price lists, information ... Eventually, MS CRM will provide automatic ... synchronization with the Microsoft Business Solutions ... http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_28_03_1.asp - 16k - 2003-08-28 Summary: The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to hel

Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part ...

by P.J. Jakovljevic ... CRM sales, support and implementation, some Microsoft VARs might find it difficult to justify selling a Microsoft CRM product at a low price with minimal ... http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_30_03_1.asp - 22k - 2003-08-30 Summary: Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should turn out as a beneficiary in every way.

Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part ...

by P.J. Jakovljevic ... With the support for XML and Microsoft BizTalk Server ... Scala should fairly quickly add basic CRM features to ... enterprise-wide offering at a lower price than those ... http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_29_03_1.asp - 25k - 2003-08-29 Summary: Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunit

Comparison of ERP and CRM Markets' Life cycle Snapshots

by P.J. Jakovljevic ... to embed it nonetheless (see Scala and Microsoft Become (Not So ... the CRM establishment with its hosted CRM solutions and appealing price and implementation ... http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/TU_CR_PJ_01_31_04_1.asp - 30k - 2004-01-31 Summary: Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tu

Microsoft Lays Enforced-Concrete Foundation For Its Business ...

by P.J. Jakovljevic ... the combination of functionality and integration at a lower price point ... in 2003, currently available only for MBS Great Plains and Microsoft CRM products, would ... http:/.../Research/ResearchHighlights/Erp/2002/11/research_notes/EN_ER_PJ_11_04_02_1.asp - 24k - 2002-11-04 Summary: Stampede 2002 has radiated moderate optimism within VARs and other attendees, in a sharp contrast with many other user or industry conferences where we have felt a generally somber, anxious, or at least subdued mood. Small wonder for this isolated ebullience, given that, despite the current soft market,

Microsoft Lays Enforced-Concrete Foundation For Its Business ...

by P.J. Jakovljevic ... Also some VARs might be in a quandary to justify selling a Microsoft CRM, or MBS products at a low price with minimal integration, if they could be tempted to ... http:/.../Research/ResearchHighlights/Erp/2002/11/research_notes/EN_ER_PJ_11_05_02_1.asp - 21k - 2002-11-05 Summary: MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured new funds and/or found solace in a partnership with

Microsoft Business Network (MBN)--Coming of Age? Part Two: Market ...

by P.J. Jakovljevic ... The price goes on top of the above-mentioned ones thereby tainting the appeal ... in EDI, at least in XML and Internet flavors, just as Microsoft CRM was earlier ... http:/.../Research/ResearchHighlights/Scm/2004/09/research_notes/PN_SC_PJ_09_02_04_1.asp - 19k - 2004-09-02 Summary: Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners.

CRM Software Research and Evaluations

... [2008.5.2] Provider of B2B Price Management and ... [2008.1.30] Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. ... http://www.technologyevaluation.com/request/sre_crm_1.asp - 44k - 2009-09-09

Surado! A Rising Mid-market CRM Provider

by Kevin Ramesan ... has first confined its application to Microsoft .NET and ... can the software vendor sustain its price and ease ... promise the company a strong CRM positioning since ... http:/.../Research/ResearchHighlights/Crm/2003/10/research_notes/VN_CR_KR_10_16_03_1.asp - 12k - 2003-10-16 Summary: Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana,