A Customer Relationship Management Solution Aims To Cover all the ...
| by Osman Baig and Shahid Hannan |
... It also handles routing, load balancing, escalation based on multiple criteria,
automated response,
and ticket updates and deletions. ...
|
|
| http:/.../Research/ResearchHighlights/CRM/2006/08/research_notes/PN_CR_OB_08_17_06_1.asp - 29k |
| Summary: Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution.
|
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PSA -- Still An Evolving Market
| by P.J. Jakovljevic |
... optimization logic similar to supply chain management [SCM] software that should
enable allocation of people
to projects based on multiple criteria such as ...
|
|
| http:/.../Research/ResearchHighlights/Crm/2003/12/research_notes/TU_CR_PJ_12_27_03_1.asp - 25k |
| Summary: What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly
virtual teams both within and outside the four-walls.
|
|
Lawson Software Means Business With PSA and IPO
| by P.J. Jakovljevic |
... indicate a deeper (eg, with optimization logic similar to SCM software that should
enable allocation of people
to projects based on multiple criteria such as ...
|
|
| http:/.../Research/ResearchHighlights/BusinessApplications/2001/07/news_analysis/NA_BA_PJ_07_31_01_1.asp - 19k |
| Summary: By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements
to its flagship lawson.insight suite due in August, Lawson Software continues to boldly challenge bigger competitors, primarily
PeopleSoft and Oracle.
|
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SCM System/SCM Software Comparison and Evaluation
... for outsourced manufacturing environment Multilevel BOM explosion Multilevel access
passwords Multiple
addresses per supplier Multiple criteria Multiple date ...
|
|
| http://scm.technologyevaluation.com/supply-chain-optimization// - 71k - 2009-03-09 |
|
Criteria for Selecting a Software Estimation Tool
| by Murali Chemuturi |
... This article outlines eighteen criteria for selecting the right software estimation
tool, and ...
It is a known fact that there are multiple measures of software ...
|
|
| http:/.../Research/ResearchHighlights/SoftwareTestTools/2007/04/research_notes/TU_TT_XMC_04_25_07_1.asp - 19k |
| Summary: A plethora of software estimation tools are available, each claimed to be better than the others, thereby confusing prospective
buyers. An effective tool ought to provide for all four aspects of software estimation, namely, size, effort, cost, and schedule.
|
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Are ASP Applications Right for You? Part 2: Decision Criteria
| by Miles Szczurek |
... Performance Criteria. The shared nature of the services means that performance may
be an issue. To operate
cost effectively, many ASPs operate multiple ...
|
|
| http:/.../ResearchHighlights/TechnologySelections/2001/08/research_notes/TU_TS_XMS_08_24_01_1.asp - 20k |
| Summary: Whether an application is best implemented as an ASP provided application or service, built in-house or purchased, generally
depends on the same criteria as what would be used for outsourcing a function or process. This part details that criteria.
|
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Enterprise Resource Planning (ERP) Software Evaluation Reports
... Knowledge Base: The mixed-mode manufacturing ERP knowledge base addresses diverse
criteria for multiple
types of production environments and strategies. ...
|
|
| http://rfp.technologyevaluation.com/rfi.asp?catid=ERP - 31k - 2007-12-04 |
|
Mixed-Mode Manufacturing (ERP) Software Evaluation Reports
... The mixed-mode manufacturing ERP knowledge base addresses diverse criteria
for multiple types
of production environments and strategies. ...
|
|
| http://rfp.technologyevaluation.com/rfi.asp?modelid=287&catid=ERP - 25k - 2007-12-04 |
|
PLM Applications/PLM Software Comparison
... remote agents and other hubs Company-specific field help Complex regulatory rules
that incorporate multiple
decision criteria to generate results Compliance to ...
|
|
| http://plm.technologyevaluation.com/ - 21k - 2009-03-09 |
|
SCM System/SCM Software Comparison and Evaluation
... the most basic mandatory selection criteria This section contains criteria on the ...
select a singular process workflow Tool to select multiple processes, using ...
|
|
| http://scm.technologyevaluation.com/ - 23k - 2009-03-09 |
|
CART 
