TEC Products

Outsourcing RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=11 Outsourcing Evaluation Center http://outsourcing.technologyevaluation.com/ Outsourcing IT Infrastructure Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?modelid=165&catid=OSE

Customer Service and Support - Vendors

... You will also be able to track leads, administer newsletters, satisfaction .... ... Korzh.com Overview. Korzh.com is software development and outsourcing company. ... http:/.../showcases/technology-Directory/cat/87131-V/Customer-Service-and-Support.html - 16k - 2008-09-04

Finding Your Way Around E-commerce

by D. Geller ... way, that in this ring there are many opportunities for outsourcing. ... Automated responses, targeted newsletters, fax blitz, groupware, IP telephony, paging, and ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/research_notes/TU_EC_DPG_08_04_00_1.asp - 23k Summary: Breaking into E-commerce can have you going in circles. This document provides an E-Commerce Roadmap to both prepare you for your trip and keep you from bumping into the bigger obstacles.

Knowledge Management and Collaboration - Vendors

... will also be able to track leads, administer newsletters, satisfaction ... Focused on offering cost effective outsourcing solution to global companies, SourceEdge ... http:/.../showcases/technology-Directory/cat/87369-V/Knowledge-Management-and-Collaboration.html - 45k - 2008-09-04

What Is the Value Proposition of Support and Maintenance?

by P.J. Jakovljevic ... at user conferences, online frequently asked questions (FAQs) facilities, newsletters, etc. ... are beginning to see a trend of "outsourcing" modification support ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_02_07_1.asp - 27k Summary: Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

Customer Relationship Management (CRM) - Vendors

... will also be able to track leads, administer newsletters, satisfaction ... Focused on offering cost effective outsourcing solution to global companies, SourceEdge ... http:/.../showcases/technology-Directory/cat/87128-V/Customer-Relationship-Management-CRM.html - 93k - 2008-09-04