Amdocs Overhauls Its Marketing

by P.J. Jakovljevic ... is a leading provider of billing systems, customer care ... of telecommunications billing, by long supplying operations support software (OSS) used by ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_03_05_1.asp - 17k - 2005-08-03 Summary: Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

ASP Infrastructure: The Party Has Started

by A. Turner ... The platform will support provisioning of multiple ... to streamline and scale operations with automatic ... middleware vendors including BEA Systems, Tarantella and ... http:/.../Research/ResearchHighlights/eCommerce/2000/07/news_analysis/NA_EC_ADT_07_07_00_1.asp - 9k - 2000-07-07 Summary: On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled an interesting portfolio of applications designed to support Application Service Providers.