What Are the Support and Maintenance Options?

by P.J. Jakovljevic ... ÿþ What Are the Support and Maintenance Options? PJ Jakovljevic - April 4, 2007. Enterprises ... Maintenance?. What Are the Options, Then? ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_04_07_1.asp - 13k Summary: Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

Alternative Software Support and Maintenance Options

by P.J. Jakovljevic ... ÿþ Alternative Software Support and Maintenance Options PJ Jakovljevic - April 11, 2007. Enterprises have choices when it comes ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_11_07_1.asp - 24k Summary: Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

Supply Chain Decisions - Make Sure You Understand the Dollars and ...

by Jim Brown ... When companies face these decisions, they must make trade-offs between a number of strategic and operational options. The selection ... http:/.../Research/ResearchHighlights/Scm/2003/07/research_notes/MI_SC_XJB_07_21_03_1.asp - 11k Summary: Companies make decisions about their supply chains every day. But do they really understand the impact of their decisions on the P&L, Balance Sheet, and key operational metrics? Do they have the tools to available to consider a broad set of possible options and their inherent trade-offs?

You Need More Than Functions and Features to Implement an ERP ...

by Joseph J. Strub ... Menus that tell what options are available; submenus that lead to more detailed processes; and menus that can restrict access to critical or sensitive ... http:/.../Research/ResearchHighlights/Erp/2005/03/research_notes/EN_ER_XJS_03_16_05_1.asp - 14k Summary: You have selected an ERP package. Now you have to worry about implementing the software. This article looks at four categories of tools that a vendor may supply that can make the implementation easier for your project team, end users, and IT department. Read on to see what tools you may want to have in y

Customization Drives Complexity - Why It's Hard to Design, Sell ...

by Jim Brown ... additional trunk release lever on the passenger side." What you would find is that the automotive industry, while they offer many features and options on their ... http:/.../Research/ResearchHighlights/Erp/2003/09/research_notes/TU_ER_XJB_09_09_03_1.asp - 19k Summary: It seems counterintuitive, but the process of selling, designing, and producing what appear to be

Human Resources for Small to Medium Businesses

by Jeff Spitzer ... requirements. An SMB has the same options to choose from that a large enterprise has when it comes to the type of HR system to implement. ... http:/.../Research/ResearchHighlights/HumanResources/2008/01/research_notes/TU_HR_JS_01_18_08_1.asp - 12k Summary: When small to medium businesses shop around for a human resources (HR) solution, their main considerations are whether to go for a hosted or non-hosted solution, or to simply outsource HR functions altogether. It’s important to know the advantages and disadvantages of each before making a selection.

Enterprise Process Improvement (EPI) Software: Customer and ...

by Joseph J. Strub ... What are your options? First, this article looks at three options regarding implementing new releases of enterprise-wide software. ... http:/.../Research/ResearchHighlights/Erp/2004/08/research_notes/MI_ER_XJS_08_16_04_1.asp - 21k Summary: Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not so fast! While you were completing your implementation project, a new release of the software may have already hit the street or, for sure, ther

The Old ERP Dilemma--The Refresh Option

by Olin Thompson ... For many of these functions, you will find that much of the groundwork has already been done and implementation will be less burdensome than other options. ... http:/.../Research/ResearchHighlights/Erp/2004/03/research_notes/TU_ER_XOT_03_13_04_1.asp - 12k Summary: If your enterprise resource planning system is

Maintenance Software--How to Negotiate Successful Contracts with ...

by David Berger ... Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional areas that must be considered in ... http:/.../Research/ResearchHighlights/EAM/2004/02/research_notes/EN_CM_XDB_02_25_04_1.asp - 14k Summary: When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional areas that must be

How One Vendor Addresses Support and Maintenance Issues

by P.J. Jakovljevic ... research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_04_07_1.asp" target="_blank">What Are the Support and Maintenance Options?, and research ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_27_07_1.asp - 14k Summary: SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.