CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...

by Lou Talarico & Kevin Ramesan ... CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection Lou ... http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_19_03_1.asp - 20k - 2003-04-19 Summary: Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...

by Lou Talarico & Kevin Ramesan ... CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge Lou Talarico & Kevin Ramesan - April 18, 2003. ... http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_18_03_1.asp - 13k - 2003-04-18 Summary: Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionali

Evaluating Enterprise Software-Business Process or Feature ...

by P.J. Jakovljevic, Olin Thompson & Joseph Strub ... dreadful, at least when leveraging ready-made repositories, as shown in CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure, Selecting PLM ... http:/.../Research/ResearchHighlights/Erp/2003/10/research_notes/EV_ER_PJ_10_28_03_1.asp - 25k - 2003-10-28 Summary: RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process will work. One always has to start from somewhere, and t