| 1. |
Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology (3 Pages)
by Dave Stein and Al Case
May 23, 2006
Abstract : Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.
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| 2. |
The Role of Sales Training Requirements Definition and Requests for Proposals in the Success of Technology Companies (6 Pages)
by Dave Stein and Al Case
Nov 4, 2005
Abstract : The first step in choosing an effectiveness service provider (ESP) that best meets your company's needs is to develop a requirements definition. When used as a request for proposal, the requirements definition can be a powerful evaluation and negotiation tool.
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| 3. |
Thou Shalt Manage Human Capital Better (3 Pages)
by P.J. Jakovljevic
Sep 26, 2006
Abstract : Although the human resources department has long been seen as a necessary evil at best, the scope of human resources management systems (HRMS) has been extended to include recruiting, competency management, training, time management, performance management, and so forth.
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| 4. |
Collaborative Sourcing Solution Vendor Leaves No Stone Unturned (3 Pages)
by P.J. Jakovljevic
Jul 31, 2006
Abstract : By layering across an organization's current infrastructure and building a sourcing system that needs hardly any training, TradeStone users anywhere can sign on and have the system handle all the intricacies of international trade (without ever experiencing its complexities).
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| 5. |
CRM Application Users Are Key to Project Success (3 Pages)
by Kevin Ramesan
Oct 22, 2005
Abstract : For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention to user training and change management.
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| 6. |
When will RFID Hit Main Street? (4 Pages)
by Ann Grackin
Jun 28, 2005
Abstract : The desire for improved visibility, tracking, etc. stands out as a critical issue to global firms. Most firms don't know how to get started. But as the cultural knowledge begins to spread, training comes on-line, and success stories start to get out.
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| 7. |
The People Factor: Accelerating Supply Chain Transformation Through Education (8 Pages)
by Sree Hameed and Marc Escande
Jul 31, 2004
Abstract : This article summarizes the findings from a study of why customers failed to attain the full value potential of their SCM projects. Most SCM projects continue to focus much of their energy on technology implementations and simply pay lip service to end-user training and executive alignment. Learn the pitfalls causing SCM project failures and how to avoid them.
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| 8. |
Advanced Planning and Optimization Software: Myths, Facts, and User Perceptions (7 Pages)
by Ashfaque Ahmed
Jul 6, 2004
Abstract : Advanced planning optimization (APO) or advanced planning and scheduling (APS), as it is sometimes called, has been creating a lot of confusion and skepticism, albeit for wrong reasons, because of its many publicized failures, especially in tactical and strategic use. The reasons for past failures included lack of training and complex user interfaces among other things. However there is a renewed interest in APO and many vendors are creating easy-to-use systems along with new awareness. This coupled with its profound success in mission critical tasks will result in more users using APO systems.
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| 9. |
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Two: ACCPAC's Recent Product Enhancements (5 Pages)
by P.J. Jakovljevic
Jun 3, 2004
Abstract : Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and have the knowledge that any investments in their data, customizations, and training are fully protected should they later need or want to move their solution on-premises.
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