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Progiciel CRM


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S ction d'un logiciel CRM : Mieux vaut pr nir que gu r Deuxi ...
by Lou Talarico et Kevin Ramesan
... acquisition de progiciel en g ral et, dans le cas qui nous int sse, ne application
de gestion de la relation avec le client (GRC, en anglais CRM pour ...
http:/.../fr/Research/ResearchHighlights/Crm/2003/04/research_notes/fr/TU_CR_LJT_04_19_03_1.asp - 26k
Summary: Utiliser une base de connaissances dans le processus de s ction permet de r ire le temps, les risques et les co ts associ oute acquisition de progiciel en g ral et, dans le cas qui nous int sse, ne application de gestion de la relation avec le client (GRC, en anglais CRM pour Customer R

Votre s ction de logiciel devrait-elle comporter une validation ...
by Robert Rudd
... de progiciel de gestion int (PGI, en anglais ERP pour Enterprise Resource Planning)
et de gestion de la relation avec le client (GRC, en anglais CRM pour ...
http:/.../ResearchHighlights/TechnologySelections/2004/07/research_notes/fr/TU_TS_XRR_07_12_04_1.asp - 21k
Summary: Cet article traite de la validation de principe ou preuve de concept (en anglais POC pour Proof Of Concept), de sa place dans le processus de s ction de logiciel, des raisons pour lesquelles elle doit e entreprise, de ses variables structurelles et de ses avantages et inconv ents pour le c

Centre d’évaluation de progiciels de gestion intégrés (PGI ...
... Découvrez le progiciel de gestion intégré (PGI/ERP) qui répond le mieux à vos ... la
gestion de production et la gestion de la relation client (GRC/CRM). ...
http://erp.technologyevaluation.com/fr/index.asp - 67k - 2007-11-26

L' luation et la s ction de logiciels
by TEC staff
... En r m lors du processus de s ction d un progiciel, l entreprise se d t ... Parmi
les diff ntes soci s, telles que The CRM Matrix, Gartner ou 2020 ...
http:/.../ResearchHighlights/TechnologySelections/2006/06/research_notes/fr/TU_TS_STF_06_12_06_1.asp - 42k
Summary: Les entreprises font tr vite face 'incertitude quand il s'agit de prendre la d sion d'implanter une nouvelle application logicielle. Pour y pallier, encore trop peu d'entre elles ont recours es outils ad ats qui font tous les jours leurs preuves: une base de crit s d' luation objectif




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