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Customer Relationship Management (CRM) RFP Templates
http://rfp.technologyevaluation.com/store.asp?catid=2

Customer Relationship Management (CRM) Software Evaluation Reports
http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

Customer Relationship Management (CRM) Evaluation Center
http://crm.technologyevaluation.com/

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...

by Lou Talarico & Kevin Ramesan

... Part One outlines the challenges faced by companies in selecting a CRM solution. ...
Selection teams then issue a Request For Quote (RFQ) to the short list vendors ...

http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_18_03_1.asp - 12k

Summary: Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionali

S ction d'un logiciel CRM : Mieux vaut pr nir que gu r. ...

by Lou Talarico et Kevin Ramesan

... d s auxquels font face les entreprises dans leur s ction d'une solution CRM. ... ipe
de s ction envoie alors une demande de prix (en anglais RFQ pour Request ...

http:/.../fr/Research/ResearchHighlights/Crm/2003/04/research_notes/fr/TU_CR_LJT_04_18_03_1.asp - 16k

Summary: Depuis ces deux derni s ann , il semble qu'il ne s'est pas pass ne semaine sans que la presse ne relate l' ec d'un projet de gestion de la relation client (GRC, en anglais CRM pour Customer Relashionship Management). Plusieurs de ces articles ne manquent pas d'associer cet ec 'absence ou

The Lexicon of CRM - Part 3: From R to Z

by Randy Garland

... RFQ - Request For Quote. ... When evaluating CRM packages, be sure to factor in
investments of both time and capital in your ROI analysis. ...

http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TU_CR_RGG_11_02_01_1.asp - 18k

Summary: CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

Cincom Asserts Expertise In CRM For Complex Manufacturers

by P.J. Jakovljevic

... up-to-date configuration and pricing information, the Cincom CRM Solution for ... have
traditionally been the sell-side Request for Quote (RFQ) management, which ...

http:/.../Research/ResearchHighlights/Crm/2002/11/news_analysis/NA_CR_PJ_11_26_02_1.asp - 28k

Summary: Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover.

CRM For Complex Manufacturers Revolves Around Configuration ...

by P.J. Jakovljevic

... access to up-to-date configuration and pricing information, a CRM solution for ... have
traditionally been the sell-side Request for Quote (RFQ) management, which ...

http:/.../Research/ResearchHighlights/Crm/2002/11/research_notes/TU_CR_PJ_11_08_02_1.asp - 26k

Summary: While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call c

Technology Evaluation Centers Inc. - Make the right enterprise ...

Compare ERP, CRM, SCM, PLM, Accounting, and other business software side-by-side.
Find the business software solution that best matches your needs.

http://mro.technologyevaluation.com/ja/index.asp - 38k - 2007-12-03