Whose ROI is it Anyway? Part Two: Sorting Through Claims

by Dennis J. Crane ... prospects to run the ROI calculation and "discover your payback opportunity.". I'm very leery of vendor ROI stories for enterprise application software. ... http:/.../Research/ResearchHighlights/ExecutiveView/2004/04/research_notes/MI_EV_XDC_04_13_04_1.asp - 12k Summary: ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and information technology. In some cases,

Identifying the ROI of a Software Application for SCM Part 2: We ...

by Mark Wells ... ÿþIdentifying the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us Featured Author - Mark Wells, CPIM - July 16, 2001. ... http:/.../Research/ResearchHighlights/ExecutiveView/2001/07/research_notes/MI_EV_XWM_07_16_01_1.asp - 11k Summary: Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an uninformed decision. This part discusses what to do when business analysis skills are lacking.

Identifying the ROI of a Software Application for Supply Chain ...

by Mark Wells ... ÿþIdentifying the ROI of a Software Application for Supply Chain Management Part 4: Just Give Us the Bottom Line Featured Author ... http:/.../Research/ResearchHighlights/ExecutiveView/2001/07/research_notes/MI_EV_XWM_07_18_01_1.asp - 18k Summary: Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an uninformed decision. Part four discusses the difficulty in predicting the future.

Desktop Management's Dirty Little Secret

by Chet Sargeant ... pop up, not having appeared in any ROI calculation. The ESD products that many enterprises purchase to streamline how they manage software also typically carry ... http:/.../Research/ResearchHighlights/Erp/2003/07/research_notes/MI_ER_XCS_07_01_03_1.asp - 14k Summary: ESD (electronic software distribution) promises to simplify software distribution and management, and eliminate ''sneakernet'' the costly, time-consuming manual process that some companies still use to do upgrades and installations. Unfortunately, the cure often has some of the same pitfalls as the probl

Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line

by Kevin Ramesan and Katarina Novatzki ... Vice President of Sales and Marketing at Maximizer Software cites Maximizer ... results after a campaign and facilitates return on investment (ROI) calculation. ... http:/.../Research/ResearchHighlights/Crm/2004/09/research_notes/PN_CR_KR_09_23_04_1.asp - 16k Summary: TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4 ...

by P.J. Jakovljevic ... standard supportable modules, which would allow i2 to discontinue software that does ... figuring out how to include a return on investment (ROI) calculation as a ... http:/.../Research/ResearchHighlights/ExecutiveView/2002/08/research_notes/EN_EV_PJ_08_29_02_1.asp - 28k Summary: Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in

The Lexicon of CRM - Part 3: From R to Z

by Randy Garland ... ROI - A calculation of how much money will be saved or ... of both time and capital in your ROI analysis ... A Service Request is established in CRM software to track a ... http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TU_CR_RGG_11_02_01_1.asp - 18k Summary: CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

Is ROI King In Evaluating IT Investments? Part 2. Measuring the ...

by William Friend and Olin Thompson ... For the IRR calculation the value of the lower ... Part One discussed the difficulty using ROI to evaluate an IT ... As software technology improves, the benefits to a ... http:/.../Research/ResearchHighlights/ExecutiveView/2002/07/research_notes/TU_EV_XWF_07_24_02_1.asp - 11k Summary: If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of the impact of an IT project. In the long run, IT project KPIs may be the best indicators for IT managers to use in evaluating the results of the

Remedy Welcomes You To Your New Office. Now Get To Work!

by D. Geller ... Suite™ to transfer a manager's request for hardware, software, permissions, and ... Remedy offers the following prototype ROI calculation to help justify the ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/research_notes/PN_EC_DPG_08_30_00_1.asp - 15k Summary: At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the start date, the new office will be all ready with a computer, network access, passwords, orientation appointments and a map of the best route to

ERP Selection Case Study Audio Conference Transcript

by J. Dowling ... We are committed to working with each software supplier independently to ensure that ... That is, have one supplier do the ROI calculation, and another one do the ... http:/.../ResearchHighlights/TechnologySelections/2001/06/research_notes/AC_TS_JFD_06_22_01_1.asp - 40k Summary: This is the transcript of an audio conference conducted by TEC on May 22 and again on May 30. The conference discussed the recent experiences of TEC consultants in conducting an ERP Selection.