Human Resources: No Laughing Matter » The TEC Blog

... Employers need to focus their efforts on getting the best people in their doors in order to drive up their retention numbers. But ... blog.technologyevaluation.com/blog/2008/04/07/human-resources-no-laughing-matter/ - 44k - 2008-04-07

CMMS - EAM:Paradigm Designs Software PBS5

... The PBS5 EAM solution can help improve maintenance planning, knowledge, understanding, and history retention. PBS5 supports best ... http://vs.technologyevaluation.com/software/104-14383/CMMS-EAM/Paradigm-Designs-Software-PBS5.html - 5k - 2008-07-16

I-Impact Predicts Your Customer Retention!

by Vaugh Preston ... I-Impact Predicts Your Customer Retention! Featured Author - Vaugh Preston - January 30, 2004. 1. Event Summary. 2. Product Definition. ... http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/VN_CR_XVP_01_30_04_1.asp - 12k - 2004-01-30 Summary: More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to

A CRM System Needs A Data Strategy

by David McNamara ... or prospect. While each can support customer acquisition and retention efforts, data collection cannot be an end unto itself. In ... http:/.../Research/ResearchHighlights/ExecutiveView/2001/01/research_notes/TN_EV_XDM_01_18_01_1.asp - 16k - 2001-01-03 Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how

A CRM System Needs A Data Strategy

by David McNamara ... or prospect. While each can support customer acquisition and retention efforts, data collection cannot be an end unto itself. In ... http:/.../Research/ResearchHighlights/ExecutiveView/2001/01/research_notes/TN_EV_XDM_01_18_01_1.asp - 16k - 2001-01-18 Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how

A CRM System Needs A Data Strategy

by David McNamara ... or prospect. While each can support customer acquisition and retention efforts, data collection cannot be an end unto itself. In ... http:/.../Research/ResearchHighlights/ExecutiveView/2003/07/research_notes/TN_EV_XDM_07_03_03_1.asp - 16k - 2003-07-03 Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how

Getting Strangers to Take Your Candy

by D. Geller ... Not that both aren't important, but if achieving both requires buying two separate products we think that a majority will purchase a retention strategy before ... http:/.../Research/ResearchHighlights/eCommerce/2000/05/news_analysis/NA_EC_DPG_05_04_00_1.asp - 7k - 2000-05-04 Summary: Angara uses millions of anonymous user profiles to help websites convert first time visitors to first-time customers.

Generating Revenue from Service

by Steve Downton ... If the key value of a CRM solution is to produce satisfied customers and improve customer retention, it does not seem sensible to value only cost reduction. ... http:/.../Research/ResearchHighlights/Crm/2003/07/research_notes/MI_CR_XSD_07_10_03_1.asp - 15k - 2003-07-10 Summary: A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink e

Managing the Overflow of E-mails

by Hans Mercx ... Organizations need to set forth policies on e-mail usage. Policies should address not only e-mail use and misuse, but also retention and destruction. ... http:/.../Research/ResearchHighlights/ContentManagement/2007/02/research_notes/MI_CO_HM_02_16_07_1.asp - 18k - 2007-02-16 Summary: Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.

Managing the Overflow of E-mails

by Hans Mercx ... Organizations need to set forth policies on e-mail usage. Policies should address not only e-mail use and misuse, but also retention and destruction. ... http:/.../Research/ResearchHighlights/ContentManagement/2006/06/research_notes/MI_CO_HM_06_19_06_1.asp - 18k - 2006-06-19 Summary: Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.