Mid-size Companies Have Full-size IT Issues

by Jim Dowling ... all of the opportunities for increased business value and therefore provide the basis for computing the Return side of the Return on Investment Calculation. ... http:/.../Research/ResearchHighlights/ExecutiveView/2002/02/research_notes/MI_EV_JFD_02_11_02_1.asp - 11k - 2002-02-11 Summary: Information technology product selection is one issue that does not scale up or down with the size of the enterprise. The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and f

Mid-size Companies Have Full-size IT Issues

by J. Dowling ... all of the opportunities for increased business value and therefore provide the basis for computing the Return side of the Return on Investment Calculation. ... http:/.../Research/ResearchHighlights/ExecutiveView/2003/11/research_notes/MI_EV_JFD_11_28_03_1.asp - 11k - 2003-11-28 Summary: Information technology product selection is one issue that does not scale up or down with the size of the enterprise. The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and f

Whose ROI is it Anyway? Part Two: Sorting Through Claims

by Dennis J. Crane ... They encourage prospects to run the ROI calculation and "discover your payback ... help you achieve success with a proven 173% return on investment in Synygy ... http:/.../Research/ResearchHighlights/ExecutiveView/2004/04/research_notes/MI_EV_XDC_04_13_04_1.asp - 12k - 2004-04-13 Summary: ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and information technology. In some cases, 'Show me the ROI' has become a smokescreen for 'Let's wait and see' or, 'Go away. Don't bother me.'

Identifying the ROI of a Software Application for Supply Chain ...

by Mark Wells ... Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain management application. ... http:/.../Research/ResearchHighlights/ExecutiveView/2001/07/research_notes/MI_EV_XWM_07_18_01_1.asp - 18k - 2001-07-18 Summary: Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an uninformed decision. Part four discusses the difficulty in predicting the future.

Identifying the ROI of a Software Application for SCM Part 2: We ...

by Mark Wells ... Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain management application. ... http:/.../Research/ResearchHighlights/ExecutiveView/2001/07/research_notes/MI_EV_XWM_07_16_01_1.asp - 12k - 2001-07-16 Summary: Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an uninformed decision. This part discusses what to do when business analysis skills are lacking.

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4 ...

by P.J. Jakovljevic ... Most vendors have been grappling with figuring out how to include a return on investment (ROI) calculation as a part and parcel (and a catalyst) of the sales ... http:/.../Research/ResearchHighlights/ExecutiveView/2002/08/research_notes/EN_EV_PJ_08_29_02_1.asp - 28k - 2002-08-29 Summary: Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in

Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line

by Kevin Ramesan and Katarina Novatzki ... feature because it allows marketing professionals to closely monitor the results after a campaign and facilitates return on investment (ROI) calculation. ... http:/.../Research/ResearchHighlights/Crm/2004/09/research_notes/PN_CR_KR_09_23_04_1.asp - 17k - 2004-09-23 Summary: TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding 'best fit,' customer relationship management, small and medium enterprise mar

Sales Force Performance

by Glen Petersen ... Other examples include return on investment (ROI) calculators which helps the customer justify the purchase, as ... Sample Calculation. Define the base numbers. ... http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/MI_CR_XGP_03_22_06_1.asp - 23k - 2006-03-22 Summary: Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.

Support for Old Releases-Good for the User but Is It Good for the ...

by Olin Thompson & P.J. Jakovljevic ... the vendor see an adequate return on investment (ROI)? ... analysis does not show an adequate return, the vendor ... its own profit and loss (P&L) calculation, so that ... http:/.../Research/ResearchHighlights/Erp/2003/12/research_notes/MI_ER_XOT_12_17_03_1.asp - 17k - 2003-12-17 Summary: The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good

Amdocs Overhauls Its Marketing

by P.J. Jakovljevic ... management (CRM), order management, call rating, invoice calculation, bill formatting ... should also benefit from a more rapid return on investment (ROI), lower ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_03_05_1.asp - 17k - 2005-08-03 Summary: Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.