Abstract: Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of
revolution.
PubDate: 9/24/2007
Abstract: The IT industry is ripe for a revolution. For years the IT executive’s job has been to give the business units the tools they need to run the business. Today, more and more, the IT organization is the business. Enterprise Impact Simulation will give IT executives the capabilities they need to accurately predict the impacts of change.
Abstract: IT costs are escalating, data centers are multiplying, power and space require¬ments are way too high, complexity is increasing, and businesses are locked into static applications that are making them less competitive, not more. This is the state of IT today and something obviously has to change. Well, the “cheap computing” revolution is dawning. So what do we do now?
Abstract: St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance management system (CMMS) to help reduce costs and improve efficiencies. In 1998, St. Marys decided to investigate potential vendors for a maintenance system upgrade. After reviewing several vendors, the mill again turned to CHAMPS.
Abstract: The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and disadvantages?
Abstract: Like telephony, radio, and television, the Internet has become the ultimate disruptive technology—dramatically changing many aspects of daily life. With each technological revolution, sales professionals have had to learn how to use disruptive technology effectively. Find out why some software firms are now launching their products under the Sales 2.0 banner, and how you can use it to leverage Web 2.0 technology.
Abstract: Today, globalization is becoming a way of business. With big-box retailers, supplier relationship management (SRM) has become an important component in how organizations conduct business. In this podcast, Rodney Winger from Epicor discusses ERP - distribution software and SRM solutions.
Abstract: On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation to acquire its division Exactium Ltd. The agreement also launches a global alliance between IFS and Pivotal that will result in Pivotal's sell-side eBusiness solutions being integrated with IFS enterprise applications, which will be marketed by IFS globally.
Abstract: IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues and questions about long-term benefits for IFS customers outside the defense sector should be monitored.
Abstract: On November 29, Pronto Inc. announced its presence in North America, entering the ERP market with a complete breadth of offerings. The new company is a subsidiary of Australian based Prometheus Software Developments Pty. Ltd., a leading Far Eastern Internet and e-commerce enabled ERP provider.
Abstract: Compaq Computer Corp. and South Korea's Samsung Electronics Co. Ltd. are planning to announce Monday a preliminary agreement to spend $500 million to advance the manufacturing and marketing of Compaq's 64-bit Alpha microprocessors and computer systems.
Abstract: On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative. Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers
Abstract: Hummingbird Communications Ltd. (NASDAQ:
Abstract: Hummingbird Ltd. is moving into the Corporate Portal market. Like others, it sees corporate portals as a mechanism to cross-sell existing Business Intelligence products. TEC takes a look at Hummingbird’s portal strategy and compares it to other vendors in the corporate portal space.
Abstract: Founded in 1985, Taiwan-based In-Win manufactures desktop PC chassis, server chassis, and power supplies. With channels covering Europe, America, and Asia, In-Win’s multiple sites were complicating its internal work processes—and increasing its communication costs. The solution: a document management system (DMS). Find out how In-Win used a DMS to automate workflows and increase work efficiency by a whopping 80 percent.
Abstract: Today, shipping complex products without documentation is not an option! As products become increasingly complex, product documentation has become a critical, constantly changing corporate asset. Content delivery processes must yield accurate, up-to-date information in more formats and languages. As such, organizations are adopting automated technologies that enable the dynamic creation and publishing of product content.
Abstract: The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is less code to develop and maintain. Instead of taking twenty years to evolve towards efficiency, you can take a revolutionary leap with a code-free approach that makes it easier to implement, manage, and maintain automated tests.
Abstract: Learn how JE Mondou Ltd., a 33-store, Montreal-based pet food and accessory chain updated its retail IT system with a cost-effective, end-to-end ERP solution from Microsoft.
Abstract: Developing a core competency in global sourcing is one of the critical business initiatives for retailers and channel masters. By understanding exactly how global sourcing strategies impact margins, retailers can develop creative product categories that push margins and profit higher. What do you need to master global sourcing techniques? What technologies should you use? Find out, with the five stages of global sourcing.