Results 1 - 10 of about 1250 for Service CRM
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TEC Products
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Customer Relationship Management (CRM): Lawson M3 Customer Sales ...
... www.lawson.com/wcw.nsf/pub/MVX-CRM. Customer Relationship Management
(CRM):Lawson M3 Customer
Sales and Service by Lawson Software. ...
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| http:/.../Customer-Relationship-Management-CRM/Lawson-Software-Lawson-M3-Customer-Sales-and-Service.html - 3k - 2009-06-16 |
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Customer Relationship Management (CRM): Neocase CRM by Neocase ...
... By combining all of the functionality of Microsoft Dynamics 4.0 sales and marketing
with Neocase Customer Service,
Neocase CRM can help employees make sales ...
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| http:/.../software/500-24561/Customer-Relationship-Management-CRM/Neocase-Software-Neocase-CRM.html - 5k - 2009-06-16 |
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SaaSy Discussions (Part I) » The TEC Blog
... The acquisition is the largest to date for the renowned and vocal CRM software-as-
as-service
(SaaS) vendor [evaluate this product] (in addition to being the ...
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| blog.technologyevaluation.com/blog/2008/04/11/saasy-discussions-part-i/ - 53k - 2008-04-11 |
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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...
... The new Microsoft Dynamics Live CRM service is offered only in the United States
(US) and Canada,
and is currently available to a limited number of customers ...
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| blog.technologyevaluation.com/.../ - 49k - 2008-01-28 |
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Integrating Customer Relationship Management through Software As A ...
| by Jim Berkowitz |
... In fact, salesforce.com, the industry's leading on-demand CRM service, grew its
new subscription
sales by 84 percent in 2004 and they anticipate approximately ...
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| http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_06_05_1.asp - 17k - 2005-12-06 |
| Summary: The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen
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Customer Relationship Management (CRM): Metrix by Metrix LLC
... Customer Relationship Management (CRM):Metrix by Metrix LLC. Based in Waukesha,
Wisconsin (US), Metrix
LLC has been building service management software since ...
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| http:/.../software/500-21178/Customer-Relationship-Management-CRM/Metrix-LLC-Metrix.html - 3k - 2009-06-16 |
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salesforce.com
... 1999. By 2000, the company had developed the first full online CRM service
including customer
support and marketing automation. In ...
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| http://directory.technologyevaluation.com/profile.aspx?vid=9478 - 8k |
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CRM Buzzwords and Trends for 2009 » The TEC Blog
... In the service sector, mobile CRM has become a big priority, as it provides the
ability for sales
people in the field to access and update CRM information ...
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| blog.technologyevaluation.com/blog/2008/12/09/crm-buzzwords-and-trends-for-2009/ - 46k - 2008-12-09 |
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Comparing On Demand Customer Relationship Management Service ...
| by Jim Berkowitz |
... This area of a CRM solution is where customer service questions, requests, problems,
and issues
are input, tracked, and escalated (if need be), so that ...
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| http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_05_05_1.asp - 23k - 2005-12-05 |
| Summary: Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated
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Bolstering the Call Center with Service Resolution Management ...
| by P.J. Jakovljevic |
... But answering these simple questions can often mean wading through a disparate mix
of click stream data, e-service
usage logs, CRM analytics, analytic reporting ...
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| http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_PJ_12_14_07_1.asp - 17k - 2007-12-14 |
| Summary: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates.
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