Excerpt related to
service crm:
... Rahim,. Very insightful and detailed post. I’m assuming that you’re differentiating between enterprise software and software-as-a-service. ...
Published:
2012-02-09
Excerpt related to
service crm:
Discussing Enterprise Software and Selection.
Published:
2012-02-08
Excerpt related to
service crm:
... Servigistics has a much more mature solution for service life-cycle ... create Unique Value Propositions through their customer relationship management (CRM) system ...
Published:
2012-02-08
Excerpt related to
service crm:
... Logistics ViewPoints blog; Manufacturing Operations blog; Microsoft's Dynamics CRM Team blog; ... Retail's BIG Blog; Service Matters; Siemens PLM Software Blog; Sixteen ...
Published:
2012-02-07
Excerpt related to
service crm:
... As a result, the solution provides integration with many ERP systems (SAP, Oracle), payroll applications (ADP, Ceridian, Paychex), CRM (Microsoft Dynamics ...
Published:
2012-02-06
Abstract:
An ERP system is a major investment for any business, particularly a smaller one. A well-planned and implemented ERP system can change the way you do business and significantly improve profitability. But there are pitfalls if you have not prepared properly. In this white paper, Pronto Software outlines c (...)
Excerpt related to
service crm:
Enterprise Resource Planning Solutions for Growing Businesses. Source: Pronto Software. Document Type: White Paper Description: An ...
Published:
2012-02-06
Excerpt related to
service crm:
... How about cloud computing? What is your view on SAP’s cloud service strategy, especially for BI and in light of SAP’s recent acquisition of SuccessFactors? ...
Published:
2012-02-03
Excerpt related to
service crm:
... the closest analogy might be with clienteling (customer history analytics) in retail, where store associates might want to adapt their customer service to the ...
Published:
2012-02-02
Excerpt related to
service crm:
Discussing Enterprise Software and Selection.
Published:
2012-02-02
Excerpt related to
service crm:
... Product Costing, Formulas/Recipes. Shop Floor Control, Process Model (Formulas and Routings). Field Service and Repairs, Process Batch Control and Reporting. ...
Published:
2012-01-30
Excerpt related to
service crm:
Discussing Enterprise Software and Selection.
Published:
2012-01-26
Excerpt related to
service crm:
Discussing Enterprise Software and Selection.
Published:
2012-01-26
Excerpt related to
service crm:
... such as human resource management (HRM), customer relationship management (CRM), CPM, project ... specific on-premises and software as a service (SaaS) solutions ...
Published:
2012-01-25
Excerpt related to
service crm:
... completely separate from those of other customers, which makes for a single-tenant delivery model, as opposed multitenant software-as-a-service (SaaS) solutions ...
Published:
2012-01-20
Excerpt related to
service crm:
Discussing Enterprise Software and Selection.
Published:
2012-01-20
Excerpt related to
service crm:
... This is the root of all your CRM collaboration issues, and typically cannot be magicked away by business software, as it’s an internal problem that only you ...
Published:
2012-01-19
Excerpt related to
service crm:
... UNIT4 made two important acquisitions: Exie (a vendor of corporate and sales performance management solutions) and Prosoft (a software-as-a-service provider ...
Published:
2012-01-19
Excerpt related to
service crm:
... The vendor continued with “major replacement deals” of older SAP, Oracle, and Microsoft Dynamics installs at service “businesses living in change ...
Published:
2012-01-17
Abstract:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable d (...)
Excerpt related to
service crm:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC ana...
Published:
2012-01-12
Excerpt related to
service crm:
... of big iron pricing solutions). This is a software as a service (SaaS) platform that works out of the box. But the vendor does work ...
Published:
2012-01-12