Service CRM

TEC Products

Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2

Customer Relationship Management (CRM): Lawson M3 Customer Sales ...

... www.lawson.com/wcw.nsf/pub/MVX-CRM. Customer Relationship Management (CRM):Lawson M3 Customer Sales and Service by Lawson Software. ... http:/.../Customer-Relationship-Management-CRM/Lawson-Software-Lawson-M3-Customer-Sales-and-Service.html - 3k - 2009-10-01

Customer Relationship Management (CRM): Neocase CRM by Neocase ...

... By combining all of the functionality of Microsoft Dynamics 4.0 sales and marketing with Neocase Customer Service, Neocase CRM can help employees make sales ... http:/.../software/500-24561/Customer-Relationship-Management-CRM/Neocase-Software-Neocase-CRM.html - 5k - 2009-10-01

SaaSy Discussions (Part I) » The TEC Blog

... The acquisition is the largest to date for the renowned and vocal CRM software-as- as-service (SaaS) vendor [evaluate this product] (in addition to being the ... blog.technologyevaluation.com/blog/2008/04/11/saasy-discussions-part-i/ - 54k - 2008-04-11

Customer Relationship Management (CRM): Metrix by Metrix LLC

... Customer Relationship Management (CRM):Metrix by Metrix LLC. Based in Waukesha, Wisconsin (US), Metrix LLC has been building service management software since ... http:/.../software/500-21178/Customer-Relationship-Management-CRM/Metrix-LLC-Metrix.html - 3k - 2009-10-01

salesforce.com

... 1999. By 2000, the company had developed the first full online CRM service including customer support and marketing automation. In ... http://directory.technologyevaluation.com/profile.aspx?vid=9478 - 8k

CRM Buzzwords and Trends for 2009 » The TEC Blog

... In the service sector, mobile CRM has become a big priority, as it provides the ability for sales people in the field to access and update CRM information ... blog.technologyevaluation.com/blog/2008/12/09/crm-buzzwords-and-trends-for-2009/ - 47k - 2008-12-09

Generating Revenue from Service

by Steve Downton ... Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but ... http:/.../Research/ResearchHighlights/Crm/2003/07/research_notes/MI_CR_XSD_07_10_03_1.asp - 15k Summary: A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink e

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...

... The new Microsoft Dynamics Live CRM service is offered only in the United States (US) and Canada, and is currently available to a limited number of customers ... blog.technologyevaluation.com/.../ - 50k - 2008-01-28

CRM for Manufacturing vs. Regular CRM » The TEC Blog

... CRM Evaluation Center, you can compare CRM products from customer service, analytics, or any other functionality that is important to a manufacturing company. ... blog.technologyevaluation.com/blog/2009/09/15/crm-for-manufacturing-vs-regular-crm/ - 51k - 2009-09-15

Interelate: More on Tap Than Apps

by L. Talarico ... ASP, bundles applications and industry expertise in data analysis, database marketing, analytics, and CRM to deliver an analytical CRM service to its customers ... http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical CRM service offerings that promise to provide more value