Documents » service management contracts
Abstract: TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend
analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved
into a world leader in strategic supply, category spend, (...)
Excerpt related to service management contracts:
TEC principal analyst PJ Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis,
supplier lifec...
Published 2012-01-10
Excerpt related to service management contracts:
... that are no longer on maintenance contracts (and are ... of gaping
challenges, and its management has no ... Gupta release doesn’t offer Web Service-based
integration ...
Published 2012-01-06
Excerpt related to service management contracts:
... company today has only about 200 customers with active maintenance contracts. ...
enhancements including key additions of engineering change management (ECM), by ...
Published 2011-12-27
Excerpt related to service management contracts:
... Purchase order (PO) and invoice management remains highly paper-intensive and ...
effort processing paper invoices: from matching them with contracts and tracking ...
Published 2011-12-14
Abstract: Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management
(WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly
those with large, complex workforces, and how Krono (...)
Excerpt related to service management contracts:
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management
(WFM) can be. In this...
Published 2011-12-02
Abstract: With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s
lesser-known facts, including new social collaboratio (...)
Excerpt related to service management contracts:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM...
Published 2011-10-31
Abstract: Many large organizations are struggling to manage all their software systems—let alone the different software versions across
departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering
for centralized support and system management, covers a (...)
Excerpt related to service management contracts:
Many large organizations are struggling to manage all their software systems—let alone the different software versions across
departments. In his ...
Published 2011-10-27
Abstract: Principal Analyst P.J. Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how
the BPM suite address the diverse needs of its client base. Read more. AuraPortal, a new business process management (BPM)
vendor, offers a solution that creates business process exec (...)
Excerpt related to service management contracts:
Principal Analyst PJ Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the
BPM suite address th...
Published 2011-08-31
Excerpt related to service management contracts:
... a better negotiating power, discovering better (and worse) performing contracts and
their ... see my previous blog series entitled “Are Spend Management (or SRM ...
Published 2011-08-30
Abstract: Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic reports on the changes Deltek has been making, and
speaks with some top execs about its strategy. Deltek has been a software provider that does the job as promised (and more),
but the company and its products, with its focus on governm (...)
Excerpt related to service management contracts:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic reports on the changes Deltek has been making, and speaks
with some top exec...
Published 2011-08-10
Abstract: P.J. Jakovljevic reviews Ariba's history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for
Commerce Cloud Solutions. Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing
cash. Ariba’s cloud-based vision has grown a vast (...)
Excerpt related to service management contracts:
PJ Jakovljevic reviews Ariba's history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing
for Commerce Cloud Solutio...
Published 2011-06-17
Abstract: Tec Principal Analyst P.J. Jakovljevic takes a close look at Infor FMS SunSystems Enterprise and gets close and personal with
Infor’s product experts. What’s new at Infor? Besides the blockbuster acquisitions of late, the leading provider of business
applications has continued to release innovative pr (...)
Excerpt related to service management contracts:
Tec Principal Analyst PJ Jakovljevic takes a close look at Infor FMS SunSystems Enterprise and gets close and personal with
Infor’s product exper...
Published 2011-06-08
Excerpt related to service management contracts:
... software selection project to the flames of hell: Securing strong management support
is ... info as Gerard stated above but it takes the contracts and negotiation ...
Published 2011-06-03
Excerpt related to service management contracts:
... direct CAD customers on maintenance contracts will be ... customer-facing
activities, especially in field service. ... require recipe and formula management,
for which ...
Published 2011-06-01
Excerpt related to service management contracts:
... Too often, despite the contracts in place, prices meet with ... its
solution as software as a service (SaaS ... letters of credit and open account management
for both ...
Published 2011-05-24
Abstract: Find out how SPS’ latest tools meet the market’s needs and improve the way suppliers, retailers, and other trading partners
manage and fulfill orders. SPS Commerce delivers on-demand Software-as-a-Service (SaaS) SCM solutions to address inefficiencies
in the retail supply chain network. Find out why S (...)
Excerpt related to service management contracts:
Find out how SPS’ latest tools meet the market’s needs and improve the way suppliers, retailers, and other trading partners
manage and fulfill orde...
Published 2011-05-16
Abstract: Enterprise resource planning software can facilitate engineer-to-order e-commerce by opening portals to suppliers, project
collaborators, and customers. Engineer-to-order (ETO) companies can use e-commerce strategies in order to improve customer
service, reduce waste, and increase profits through a lean a (...)
Excerpt related to service management contracts:
Enterprise resource planning software can facilitate engineer-to-order e-commerce by opening portals to suppliers, project
collaborators, and custo...
Published 2011-05-05
Abstract: Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the
traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews
various types of cloud configurations and the ramificatio (...)
Excerpt related to service management contracts:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional
price tag of ...
Published 2011-04-21
Abstract: Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you
should ask if you find yourself in this situation. Your company has purchased a human resources (HR) software that will improve
your business. But you’ve just learned that your s (...)
Excerpt related to service management contracts:
Get a behind-the-scenes look at what mergers and acquisitions means for you—the software buyer—and know the questions you
should ask if you find yo...
Published 2011-04-20
Excerpt related to service management contracts:
... been in service and support contracts, since Sage ...
payments service, online backup service, and business ... contact management
product: Sage Business Info services ...
Published 2011-04-07
Documents » service management contracts