HP s LT 6000r Six-CPU Server

by R. Krause ... to clean things up: in addition to a "Tell us what's right/wrong" survey, we have ... the LT and LH 6000 products are aimed at enterprise-class computing needs. ... http:/.../Research/ResearchHighlights/HardwareOS/2000/07/research_notes/PN_HW_RAK_07_24_00_1.asp - 17k - 2000-07-24 Summary: HP has re-entered the enterprise computing race with the release of its LT 6000r, a six-CPU server with improved performance and excellent transactional price/performance.

How to Measure Customer Satisfaction

by Murali Chemuturi ... While so, only one person represents the organization and fills out the survey. ... The formula for computing a delivery rating (DR) for customer satisfaction is ... http:/.../Research/ResearchHighlights/CRM/2008/04/research_notes/TU_CR_XMC_04_30_08_1.asp - 27k - 2008-04-30 Summary: Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

How to Measure Customer Satisfaction

by Murali Chemuturi ... While so, only one person represents the organization and fills out the survey. ... The formula for computing a delivery rating (DR) for customer satisfaction is ... http:/.../Research/ResearchHighlights/CRM/2008/09/research_notes/TU_CR_XMC_09_01_08_1.asp - 27k - 2008-01-09 Summary: Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

Outsourcing Security Part 1: Noting the Benefits

by Jim McLendon ... There is an increasing acceptance of worker mobility and remote computing, but traditional ... According to a June 2000 survey by Hurwitz Group, as many as a ... http:/.../Research/ResearchHighlights/Outsourcing/2002/04/research_notes/MI_EV_XJM_04_05_02_1.asp - 22k - 2002-04-05 Summary: Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer loyalty, and competitive advantage. Faced with the complexity of providing effective security, many companies are turning to outsourcing.

Intel Small Server Market

by R. Krause ... as evidenced by their strong performance in a Computerworld survey in November ... and workgroups will continue to need general purpose computing; server appliances ... http:/.../Research/ResearchHighlights/HardwareOS/2000/05/research_notes/MK_HW_RAK_05_31_00_1.asp - 31k - 2000-05-31 Summary: Who are the key players in the market segment of Intel small servers? What are the strengths and weaknesses of each, and when is one more appropriate than another?

Achieving Growth: New Accounts versus Up-selling to Existing ...

by Olin Thompson and P.J. Jakovljevic ... a service-oriented architecture (SOA), an evolution in distributed computing that is ... IBM cites a recent survey of chief executive officers (CEO), which found ... http:/.../Research/ResearchHighlights/Erp/2005/04/research_notes/TU_ER_XOT_04_21_05_1.asp - 22k - 2005-04-21 Summary: A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting as their previous top concern. Can enterprise application providers to take advantage of this new focus?

SOA From a Management Perspective: Part Two

by Joseph J. Strub ... By using in-house tools, companies have the opportunity to survey the technology ... SOA can be explained as enterprise computing, reusable services, and a faster ... http:/.../ResearchHighlights/BusinessApplications/2007/01/research_notes/TU_BA_XJS_01_08_07_1.asp - 16k - 2007-01-08 Summary: Despite the numerous benefits companies can expect from service-oriented architecture, the technology is still relatively new and implementation costs are steep, raising several concerns. For most companies, a wait-and-see approach is likely the best course of action for now.

Outsourcing Security Benefits, Costs, Provider Selection

by Jim McLendon ... There is an increasing acceptance of worker mobility and remote computing, but traditional ... According to a June 2000 survey by Hurwitz Group, as many as a ... http:/.../Research/ResearchHighlights/ExecutiveView/2002/04/news_analysis/MI_EV_XJM_04_11_02_2.asp - 47k - 2002-04-11 Summary: It's the middle of the night. A shadowed figure crouches by the window. He retrieves a menacing instrument and begins fiddling with the lock. But the intruder won't get far: the homeowners have contracted a security provider to monitor a tight alarm system-or so they thought...   Benefits o

IT Project Risk Assessment

by J. Dowling ... Look for other previously published Mid-Range Computing columns by Mr. Dowling at ... In fact, a Climate Assessment Survey reported that the department had the ... http:/.../Research/ResearchHighlights/ExecutiveView/2001/02/research_notes/MI_EV_JFD_02_07_01_1.asp - 16k - 2001-02-07 Summary: Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

IT Project Risk Assessment

by J. Dowling ... Look for other previously published Mid-Range Computing columns by Mr. Dowling at ... In fact, a Climate Assessment Survey reported that the department had the ... http:/.../Research/ResearchHighlights/ExecutiveView/2002/08/research_notes/MI_EV_JFD_08_22_02_1.asp - 16k - 2002-08-22 Summary: Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.