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Software Functionality Revealed in Detail
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 T Part 7


The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

T Part 7  United States and Europe. T & U   TCO - Total Cost of Ownership . When evaluating software for possible implementation in your company, you can't just consider the costs of the software licenses, on-going maintenance fees, and support costs. You also need to consider how much time, and in turn, how much money, it will cost to own the software over the long term. Is the software very buggy and in need of constant bug updates and enhancements? Is the software difficult to use and therefore requires higher

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Picture Archiving Communication Systems (PACS) for the Health Care Industry

PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.  

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PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 1


In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an overseas event for me to learn about a lesser-known successful software vendor. Namely, during my attendance of UNIT4’s user event in the UK in early 2010, I encountered PROACTIS as UNIT4’s exhibiting partner for spend

T Part 7  InTechnology and Navisite provide the aforementioned hosting services for PROACTIS. Part 2 of this series will analyze PROACTIS’ recent developments, current state of affairs, and competitive positioning. Until then, what are your views, comments, opinions, etc. about the current economic climate in your region/industry and about your approach to controlling indirect (non-payroll) spend via sourcing and contract management? What are your best sourcing and procurement practices as well as experiences Read More

Vendors Jostle and Profess Economic Stimulus Readiness - Part IV


Part I of this series analyzed the opportunities (as well as the related strings attached) stemming from the American Recovery and Reinvestment Act of 2009 (ARRA), a.k.a. the Economic Stimulus Plan. The inspiration came from my attendance of the Deltek Insight 2009 user conference last May, where Deltek decided to fill a market need and interest by convening a separate “track” that was entitled

T Part 7  largest customer of all, t he General Services Administration (GSA) Public Buildings Service (PBS) . This federal agency is bearing the brunt of managing stimulus dollars  with more than US$5.5 billion in ARRA funds passing through its Electronic Project Management (ePM) system that leverages Meridian's Proliance . PBS’s normal annual project expenditures include US$2 billion in small projects (renovating existing buildings) and $3 billion in capital projects (that are larger than $20 million in Read More

They do it like that in the Balkans-Select and deploy ERP, I mean (Part II)


The Part I of this blog topic concluded with SAP's supremacy in the upper-end of the regional market. What also helps SAP ERP [evaluate this product] is a number of well-established value added resellers (VARs) that cover the entire former Yugoslavia region, some of which have a few dozen renowned installation sites (customer references) and a roster of experienced consultants. Some of these are

T Part 7  I mean (Part II) The Part I of this blog topic concluded with SAP 's supremacy in the upper-end of the regional market . What also helps SAP ERP [ evaluate this product ] is a number of well-established value added resellers (VARs) that cover the entire former Yugoslavia region, some of which have a few dozen renowned installation sites (customer references) and a roster of experienced consultants. Some of these are the earlier mentioned S&T Group from Austria and Croatia-based B4B . While one can always Read More

Inovis Delves into PIM by Snatching QRS Part Two: QRS Marketing


QRS believes that it adds value to its customers because it offers the products and services that companies need to connect, transact, collaborate, and differentiate themselves, ultimately driving overall business performance improvement and improved brand equity as measured through customer awareness, image, preference, and loyalty.

T Part 7  Community Management Global Services This is part two of a five-part note. Part one began and part three 3 will continue to detail the event. Part four will discuss the market impact. Part five will cover challenges and make user recommendations. QRS Software Applications Software Applications automate and help optimize business processes between companies. Specifically, they support the following business functions: PIM and data synchronization; and collaborative product planning, design, production, Read More

To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)


The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently

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A Tale of a Few Good SCM Players - Part 2


Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for

T Part 7  Tale of a Few Good SCM Players - Part 2 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for the supply chain execution (SCE) space and the envy of competitors. But la Read More

Frankie Does ERP, Part 1


[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned

T Part 7  Does ERP, Part 1 [Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It's still colorful.] * My name is Frank. I’m a mid-level manager for a Read More

UNIT4: The (Largely) Untold Story - Part 2


Part 1 of this series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to attend its UK 2010 user conference. Frankly, I was a bit skeptical about what new and exciting I might see and hear about at this event in light of the vendor’s analyst tour in Boston in late 2009. My post then

T Part 7  The (Largely) Untold Story - Part 2 Part 1 of this series  started with my invitation by  UNIT4 (formerly Unit 4 Agresso ), the second-largest business applications provider in continental Europe , to attend its  UK 2010 user conference . Frankly, I was a bit skeptical about what new and exciting I might see and hear about at this event in light of the vendor’s analyst tour in Boston in late 2009. My post then talked about another important development that preceded both the UK user conference Read More

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)


Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor's forays into the attractive retail sector via the CRS acquisition two years ago. Designed for integration and scalability, the  Epicor/CRS Retail Suite can support a wide variety of retail enterprises' requirements. These environments range from the rapidly expanding regional

T Part 7  The deal is expected to close in February 2008. Part III of this blog topic will analyze a continuation of Epicor’s strategy to capitalize on the red-hot retail software market, where it initially jumped into with its acquisition of CRS Retail two years ago. Your views, comments, opinions, etc. about Epicor's moves in the retail sector are customarily welcome in the meantime. Read More

Manufacturing Systems with an IQ: Beating the Odds, Mightily - Part 1


Some time in mid-2005 TEC published a six part article on IQMS, a relatively small and obscure enterprise resource planning (ERP) vendor based in Paso Robles, California (US), with offices across North America (i.e., in Chicago, Canada, and Mexico), Europe (i.e., Sweden and with recently announced indirect presence in the UK) and Asia (i.e., China and Taiwan). Some readers were likely wondering

T Part 7  Some time in mid-2005 TEC published a six part article on IQMS , a relatively small and obscure enterprise resource planning (ERP ) vendor based in Paso Robles, California (US), with offices across North America (i.e., in Chicago, Canada, and Mexico), Europe (i.e., Sweden and with recently announced indirect presence in the UK ) and Asia (i.e., China and Taiwan). Some readers were likely wondering why I “made so much mileage” out of a seemingly unimportant vendor of fewer than 70 employees and with Read More

Taking Stock of TAKE Supply Chain Solutions - Part 2


Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions (the company is

T Part 7  a quality module to track part non-conformance and another that provides A/P collaboration with multi-tier visibility and communication for trading partners. The X.PC quality collaboration module provides a central location where users can review, document, and collaborate on a deviation found in the material. Suppliers can create a deviation request if a part fails to meet design and/or quality specifications. Suppliers can also determine which buyer and/or sourcing QA engineer should be assigned to and Read More

BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 2


Part 1 of this blog series talked about my very first attendance of BigIdeas, BigMachines’ annual user conference that takes place in the fall in Chicago. I wasn’t the only one that attended BigIdeas 2011 for the first time, as in May 2011 the company’s financial backers brought in David Bonnette, a seasoned Oracle executive in the customer relationship management (CRM) realm, as the new president

T Part 7  2011: Of BigMachines’ Quantum Leap - Part 2 Part 1 of this blog series talked about my very first attendance of BigIdeas , BigMachines ’ annual user conference that takes place in the fall in Chicago . I wasn’t the only one that attended BigIdeas 2011 for the first time, as in May 2011 the company’s financial backers brought in David Bonnette, a seasoned Oracle executive in the customer relationship management (CRM) realm, as the new president. Mr. Bonnette has since gradually replaced the Read More

It's the Aftermarket Service, Stupid! (Part II)


Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [evaluate this product]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog. A related 2007 milestone at MCA included a significant

T Part 7  agreements (SLA's), impact of tradeoffs between part reliability and inventory stocking levels, etc. Finally, MCA Solutions is a member of SAP's Industry Value Networks (IVN's) for High-Tech and A&D. All of the above integrations have been undertaken with the idea of facilitating the customer's entry point flexibility and early “self-funding” return on investment (ROI), while preserving the current IT investment and lower total cost of ownership (TCO). Certainly, SAP customers can utilize MCA'a know Read More

A Tale of a Few Good SCM Players - Part 4


Part 1 of this blog post series followed the genesis of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an impeccable supply chain management (SCM) software company in terms of market share, growth, profitability, and its product capabilities. Indeed, the company set the industry standard for the supply chain

T Part 7  and focused on RedPrairie’s track record . Part 3 analyzed the current market dynamics in the retail sector, and explained the ongoing resurgence of JDA Software . Part 4 of this blog post series will conclude with predictions about what’s in store (no pun intended) for all three renowned SCM vendors. Deconstructing Manhattan, RedPrairie, and JDA With an expanding product line, add-on business outside the traditional  warehouse management system (WMS)  workhorse has been a solid part of RedPrairie� Read More