When Customer Relationships Meets Business Intelligence Marketing ...

by P.J. Jakovljevic ... categories, users may want to get behind the numbers and trends to discern ... in the call center and customer service space within the telecommunication sector. ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_12_05_1.asp - 13k Summary: For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

Sagent Technology Teams for Telco e-Business

by M. Reed ... Sagent maximizes the accuracy and value of telecommunication companies' customers and ... compare existing information with current market trends, and allocate ... http:/.../Research/ResearchHighlights/DataWarehousing/2000/06/news_analysis/NA_DW_MFR_06_02_00_1.asp - 6k Summary: Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.

SAS: Striving to Sustain Leadership

by P.J. Jakovljevic ... insurance, life sciences, manufacturing, media, entertainment, retail, and telecommunication. ... meaningful new correlations, patterns, and trends by using ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_10_05_1.asp - 22k Summary: SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its technology leadership, expanding in some vertical markets, and becoming more attentive to the low-end market.

A New Platform to Battle Software Bloat?

by P.J. Jakovljevic ... company has continually recognized and anticipated new computing trends by broadening ... tools Bell Labs developed for modifying telecommunication switches, and ... http:/.../Research/ResearchHighlights/ERP/2005/10/research_notes/TN_ER_PJ_10_07_05_1.asp - 23k Summary: Lawson has unveiled a new standards-based business applications platform designed to increase overall application quality and improve the product lifecycle experience for current and future Lawson clients.

e-Business Service Provider Evaluation & Selection

by R. Krause ... services including language translation, educational systems, telecommunication services, advertising ... The marketplace has many trends that make it an exciting ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/research_notes/EN_EC_ESR_08_10_00_1.asp - 51k Summary: This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating s

Sizing the Enterprise Incentive Management Opportunity—And the ...

by P.J. Jakovljevic ... An EIM solution for telecommunication should thus provide the flexibility such ... long-term planning based on current information and past trends, new strategies ... http:/.../Research/ResearchHighlights/HumanResources/2006/12/research_notes/MN_HR_PJ_12_01_06_1.asp - 31k Summary: Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex compensation systems will be well positioned to take advantage of the major growth projected in the EIM market.