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TEC Products
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SAP Finds CRM Partner for Marketing Tools
| by P.J. Jakovljevic |
... ÿþ SAP Finds CRM Partner for Marketing Tools PJ Jakovljevic- December
14th, 1999. Event Summary.
On December 6, SAP revealed it ...
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| http:/.../Research/ResearchHighlights/BusinessApplications/1999/12/news_analysis/NA_BA_PJ_12_8_99_2.asp - 4k - 1999-12-08 |
| Summary: On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add
marketing-planning and campaign-management features to its customer-relationship management suite.
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Salesboom Web-Based CRM, SFA & ERP Solutions
... Customer Relationship Management (CRM): With a full suite of Customer Service &
Support tools,
having your Service & Support teams online will allow you to ...
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| http:/.../showcases/technology-Directory/D/13674/Salesboom-Web-Based-CRM-SFA-ERP-Solutions.html - 9k - 2008-10-01 |
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CRM Analytics Brings More Profitability
| by Kevin Ramesan |
... Today, analytical tools combined with existing CRM technologies open the door to
improved customer
knowledge and help designing the right target marketing ...
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| http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/MI_CR_KR_12_21_02_1.asp - 9k - 2002-12-21 |
| Summary: Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
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顧客関係管理（CRM）とは何なのか、なぜ要るのか ...
| by Glen Petersen |
... CRM is not mysterious or magical. As the examples demonstrate, the tools of CRM
can be
associated with the fundamental financial metrics of the organization. ...
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| http:/.../ja/Research/ResearchHighlights/CRM/2008/04/cmt/research_notes/ja/MI_CR_XGP_11_08_04_2.asp - 22k |
| Summary: こんにちは！TEC日本人スタッフの「かえで」です。みなさん、ITの英語記事を原文で読んだことはありますか？毎日、ビジネスの世界は目まぐるしく変化しています。そんな中、今日来た世界のニュースを今日読めるようになり
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CRM: What Is It and Why Do It? Part One: Historical Background
| by Glen Petersen |
... CRM is not mysterious or magical. As the examples demonstrate, the tools of CRM
can be
associated with the fundamental financial metrics of the organization. ...
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| http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/MI_CR_XGP_11_08_04_1.asp - 18k - 2004-11-08 |
| Summary: Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why
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TEC: Software Test Tools Evaluation Center
... Chemuturi. [2005.4.27] A Guide to Software Test Tools James Lyndsay.
[2004.10.13] CRM Testing
Throughout Implementation James Lyndsay. ...
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| http://test-tools.technologyevaluation.com/index.asp - 47k - 2007-12-03 |
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Why Are CRM and Analytics Intrinsically Connected?
| by P.J. Jakovljevic |
... User Recommendations. The connect and benefits of analytic tools in CRM
is notable, to say the
least. The need for enterprises to ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.asp - 20k - 2005-08-16 |
| Summary: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems.
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Customer Relationship Management (CRM):Surado Solutions Surado CRM
... Surado CRM then allows for a high degree of customization, fast ... options that tailor
to individual
business requirements including integration tools, an offline ...
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| http:/.../software/500-21197/Customer-Relationship-Management-CRM/Surado-Solutions-Surado-CRM.html - 5k - 2008-10-07 |
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TEC：软件测试工具评估中心
... 最热门的软件测试工具研究成果. A Guide to Software Test Tools; CRM Testing
Throughout Implementation; Program
Testing Methodology; ...
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| http://test-tools.technologyevaluation.com/zh/index.asp - 47k - 2007-12-03 |
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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1 ...
| by P.J. Jakovljevic |
... Improved Security and System Administration Tools -- IMPACT CRM 3.5 features a new,
rights-based
security system that enables system administrators to restrict ...
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| http:/.../Research/ResearchHighlights/Erp/2002/04/news_analysis/NA_ER_PJ_04_19_02_1.asp - 18k - 2002-04-19 |
| Summary: While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern
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