| 1. |
The Importance of Server Robustness in CRM ( Pages)
by Mukhles Zaman
Jun 15, 2004
Abstract : In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a client/server customer relationship management (CRM) application and has equipped more than 750 IBM AS/400 and iSeries customers with its native OS/400 CRM solution.
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| 2. |
Parametric Technology Corporation's Bold Vision Drives Growth and Innovation ( Pages)
by Michael Bittner
Nov 18, 2005
Abstract : Cooperative markets and clever strategies controlling internal developments and guiding marketing may help Parametric Technology Corporation (PTC) reach revenues of $1 billion (USD) by 2008. However, more impressive is this may make PTC an innovator in product lifecycle management.
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| 3. |
The Case of A Boutique Vendor's Benefits of Focus - IRM Corporation ( Pages)
by Olin Thompson & P.J. Jakovljevic
Jan 6, 2003
Abstract : A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets.
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| 4. |
Is Fourth Shift Succeeding in Providing 'Complete Customer Care'? ( Pages)
by P.J. Jakovljevic
Aug 14, 2000
Abstract : On July 25, Fourth Shift Corporation and SupplierMarket.com announced a partnership that will enable purchasing professionals to locate ideal trading partners, submit RFQs for new contracts, and receive the results of reverse auctions, all from their familiar Fourth Shift vendor operations, manufacturing planning and scheduling, and product definition screens. Earlier, on July 18, Fourth Shift Corporation reported a loss of $.37 per share for the second quarter ended June 30, 2000.
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| 5. |
Anatomy of a Technology Selection ( Pages)
by J. Dowling
May 31, 2002
Abstract : Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of Dell Computer Corporation and Dell’s Platinum Counsel of customers.
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| 6. |
Oracle Corporation: Flying High for Being Jack-of-All-Trades and Master of Some ( Pages)
by P.J. Jakovljevic
May 19, 2000
Abstract : Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared and eager for the future. We express our view regarding its latest announcements.
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| 7. |
Remedy Corporation: Poised for a Comeback? ( Pages)
by D. Geller
May 17, 2000
Abstract : Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual – profits – the company is hoping to regain its former luster.
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| 8. |
SCT Corporation Means (e)Business For Process Manufacturing ( Pages)
by P.J. Jakovljevic & P. Catz
Apr 30, 2001
Abstract : SCT has announced more e-commerce offerings for the process industries, including an expanded vision for their iProcess.sct solution called 'Collaboration in Process' which is based on recognition that process manufacturers and distributors will increasingly go to market as members of competing commerce networks. New product announcements include additional e-CRM capabilities, and an announced relationship with IBM that combines SCT’s products with IBM’s hardware, software, and services.
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| 9. |
Software Technologies Corporation (STC) Prepares to go Public ( Pages)
by M. Reed
Mar 3, 2000
Abstract : Enterprise Application Integration vendor Software Technologies Corp. (STC) announced the filing by the company of a Registration Statement with the Securities and Exchanges Commission relating to the proposed initial public offering of up to $100 million of its common stock.
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