Documents » warranty management
Abstract: In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can
be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty
and invoicing cycle times, increase service revenues, and m (...)
Excerpt related to warranty management:
Field Service Mobility: Warranty Management. Source ... Download <strong>Field
Service Mobility: Warranty Management</strong>. Comments: Related ...
Published 2011-10-10
Excerpt related to warranty management:
... areas: requirements verification and validation, risk and reliability analysis, maintainability/serviceability
planning, warranty management, and performance ...
Published 2011-09-14
Abstract: TEC Principal Analyst P.J. Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to BPM. How did Pegasystems avert disaster and become one of the fastest growing technology companies? The
business process management (BPM) vendor started d (...)
Excerpt related to warranty management:
TEC Principal Analyst PJ Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to...
Published 2011-08-02
Abstract: Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data
sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized
for use by diverse teams across an organization. (...)
Excerpt related to warranty management:
Voice of Customer: Using Customer Actions That Speak. Source: Tavant Technologies. Document Type: White Paper Description:
Traditional ...
Published 2011-06-09
Excerpt related to warranty management:
... Warranty entitlement, service content, and call-center knowledge management
(KM) are not TAKE Supply Chain’s areas of focus (compared to, say, Servigistics ...
Published 2011-05-05
Abstract: TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O)
specialist, has become a full-fledged service lifecycle manag (...)
Excerpt related to warranty management:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visi...
Published 2011-04-08
Abstract: TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the
service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies
of all sizes improve their bottom line. In today’s (...)
Excerpt related to warranty management:
TEC Principal Analyst PJ Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the
service parts planning ...
Published 2011-03-30
Abstract: Read this SaaS buyer's guide for wholesale and distribution. Learn more about software as a service benefits. Free download.
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as
fit, return on investment, and risk. Learn how SaaS works (...)
Excerpt related to warranty management:
Read this SaaS buyer's guide for wholesale and distribution. Learn more about software as a service benefits. Free download.
SaaS, despite its phen...
Published 2010-06-29
Abstract: Read this SaaS buyer's guide for wholesale and distribution. Learn more about software as a service benefits. Free download.
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as
fit, return on investment, and risk. Learn how SaaS works (...)
Excerpt related to warranty management:
Read this SaaS buyer's guide for wholesale and distribution. Learn more about software as a service benefits. Free download.
SaaS, despite its phen...
Published 2010-06-29
Abstract: Refer to Demarc Extension and Its role in the enterprise network telecommunications infrastructure.Read IT reports linked
to demarcation point. Demarc extensions have been a recurring gray area in the telecommunications industry for years. There
is often misconception when it comes to who actually perform (...)
Excerpt related to warranty management:
The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure. Source: Concert Technologies.
Document ...
Published 2010-05-10
Abstract: Find out how mastering global product development (GPD) for business advantage. Maximize your productivity. Read free TEC
white papers. Today’s businesses are operating in a global marketplace. Not only are customers and competitors located worldwide,
but employees, suppliers, contractors, and partners (...)
Excerpt related to warranty management:
Find out how mastering global product development (GPD) for business advantage. Maximize your productivity. Read free TEC
white papers. Today’s bus...
Published 2010-04-21
Abstract: When Edge Products’ new management team saw that the company’s manual engineering processes were not conducive to its constantly
changing product design environment, they immediately sought to improve change and part control processes. Learn how a new
product lifecycle management (PLM) solution helpe (...)
Excerpt related to warranty management:
... Learn how a new product lifecycle management (PLM) solution helped Edge reduce rework,
control change processes, decrease warranty costs, and cut product ...
Published 2010-04-19
Abstract: Consult IBM and VMware virtualization benefits for mid-sized businesses. Get the best virtualization strategy for your business.Read
this whitepaper! In these challenging times, midsized businesses need to simplify IT infrastructure and reduce costs. Yet,
with diverse storage, server, and network requirem (...)
Excerpt related to warranty management:
TEC White Papers. Browse this free online library for the latest technical white papers, webcasts, and product information
to help ...
Published 2010-04-09
Abstract: Consult IBM and VMware virtualization benefits for mid-sized businesses. Get the best virtualization strategy for your business.Read
this whitepaper! In these challenging times, midsized businesses need to simplify IT infrastructure and reduce costs. Yet,
with diverse storage, server, and network requirem (...)
Excerpt related to warranty management:
Virtualization Strategy for Midsized Businesses. Source: IBM. Document Type: White Paper Description: In these challenging
times, midsized ...
Published 2010-04-09
Excerpt related to warranty management:
... Part 2 then discussed the accompanying service lifecycle management (SLM) software ...
know much more about customers (eg, the product, its warranty status, cross ...
Published 2010-04-01
Abstract: Find out how maximizing performance of the entire manufacturing enterprise with Plex Online supply chain management (SCM)
system. Read this paper. Today’s manufacturing supply chain is challenged with increasing quality mandates, cost reductions,
and delivery improvements. Technology plays a key role in (...)
Excerpt related to warranty management:
... quality management, especially for automotive, aerospace & defense, and medical
device manufacturers. In addition, large OEMs are driving warranty costs ...
Published 2010-03-30
Abstract: Barcoding 101 for Manufacturers:What you need to know to get started.The best choice for stock inventory.Downlaod free white
papers. For manufacturers, barcoding carries with it numerous benefits, including increased accuracy, efficiency, and traceability,
along with easier adherence to customer or regula (...)
Excerpt related to warranty management:
... operation. Barcodes help users more quickly isolate quality, warranty, or safety issues
while minimizing disruption to production. ...
Published 2010-03-30
Excerpt related to warranty management:
... a customer contact management and sales portal application. This knowledge repository
also needs to capture and supply repair information, warranty and service ...
Published 2010-03-19
Abstract: Become an expert of realizing enterprise-wide value with on-demand customer relationship management (CRM). Read this whitepaper.
Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations
and make the entire sales ecosystem more efficient. B (...)
Excerpt related to warranty management:
... Source: Oracle. Description: Increasingly, midsize companies are looking to customer relationship management
(CRM) to energize their sales organizations and ...
Published 2010-03-11
Abstract: Become an expert of realizing enterprise-wide value with on-demand customer relationship management (CRM). Read this whitepaper.
Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations
and make the entire sales ecosystem more efficient. B (...)
Excerpt related to warranty management:
... Source: Oracle. Document Type: White Paper Description: Increasingly, midsize companies are looking to
customer relationship management (CRM) to energize their ...
Published 2010-03-11
Documents » warranty management