Abstract:
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-05-17
Abstract:
The explosive growth of enterprise data poses new storage and data management challenges for enterprises. This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at solutions offered by Riverbed that (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-05-06
Abstract:
Enterprise resource planning (ERP) projects are more complicated than other information technology (IT) initiatives because they involve connecting departments across an organization. The value of ERP lies in bringing together data from the entire company, which means ERP implementation involves multiple (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-05-04
Abstract:
The network, once only a component of the business, is now the fundamental backbone by which business is conducted. Most organizations cannot maintain productivity if their network is unstable. But cost-effective network management is an elusive goal. This paper defines network automation, outlines how t (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-05-04
Abstract:
This guide to networking for small to medium businesses (SMBs) is designed to help decision makers quickly identify their specific needs and includes a discussion of buyer types, product requirements, cost considerations, and vendor relationship needs for several areas of networking technology, including (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-05-04
Abstract:
‘GreenSky’ is an end-to-end Carbon Emissions Reporting and Compliance solution for Aviation that covers all aspects of the European Union’s mandate on the Emissions Trading System (EU ETS). With an integrated approach of automated monitoring, reporting, and pre-verification, the solution is a compr (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-25
Abstract:
Most organizations are facing staffing challenges for short- and long-term information technology (IT) projects. They don’t have the in-house skills and resources to fulfill all of the business requirements. This in turn threatens their business continuity and quality of service. This white paper looks (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-14
Abstract:
Businesses today demand that their information technology (IT) functions deliver certainty, confidence, and agility while improving efficiency. This white paper explains how Attenda provides a way for businesses to achieve their IT goals while avoiding the pitfalls of wholesale outsourcing or uncontrolle (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-08
Abstract:
This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions to the challenges of protecting distributed business data by establishing a private cloud/enterprise cloud. Learn which best practices can ensur (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-07
Abstract:
Are you getting all the information you need to really understand how well your company is performing right now? How quickly do you get the information you need? Having timely and complete information allows people with good judgment to make better decisions more consistently. Know the options that can h (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-07
Abstract:
Today’s manufacturer demands a sophisticated network to track inventory, production, and scheduling across multiple locations in different time zones and on different continents. Plex Online extends beyond what status quo enterprise resource planning (ERP) solutions provide by defining which solution s (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-04
Abstract:
Due to the complexity of engineer-to-order (ETO manufacturing, companies must move beyond the features typically offered by a traditional enterprise resource planning (ERP) implementation. Learn about the specific ERP features and functions that help ETO manufacturers reduce costs, shorten cycle times, a (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-04
Abstract:
Are you looking to implement an enterprise resource planning (ERP) system, but are afraid of time and IT resources needed—not mention the loss of employees during the training and implementation? Plex Online can help. Discover how Plex Online’s four-phase training process—piloting, testing, systems (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-04
Abstract:
To sustain the environment, manufacturing companies initially focused on the greening of the facilities and the materials used, but now are reviewing core processes. Software as a Service (SaaS) solutions help manufacturers get greener by reducing energy consumption, paper and supply usage, and carbon em (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-04
Abstract:
Today’s manufacturer is challenged by static enterprise resource planning (ERP) with annual complex upgrades. See how powerful change-on-demand capabilities allow companies to instantly align their ERP and business processes without a time-consuming IT effort. With a community-driven development approa (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-04-01
Abstract:
Today’s manufacturing enterprises gain a key competitive advantage by implementing an extremely strong shop floor control system. See how a comprehensive ERP solution offers manufacturers a clear view of what is happening on their shop floor, and how truly integrated information lets manufacturers incr (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-03-31
Abstract:
Most software systems have limited capability to customize screens, integrate local business terms, build specific data fields, or create unique reports. Not so with VisionPlex. Plex Online uses innovative VisionPlex technology to bring users the ability to customize screens and functions, design new one (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-03-31
Abstract:
Today’s manufacturing supply chain is challenged with quality mandates, cost reductions, and delivery improvements. Technology plays a key role in a company’s ability to build and manage an effective supply chain. Read this paper to learn about the next wave of supply chain solutions and how effectiv (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-03-31
Abstract:
Near-field communications (NFC) is the hovering trend in the “mobile tech” world, not only adding convenience to the daily lives of consumers, but opening doors for enterprises to increase revenue, collect useful consumer data, and use that data in targeted marketing efforts. This whitepaper examines (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-03-24
Abstract:
Nearly all companies realize the way to gain a competitive advantage is to obtain better data, interpret them quickly, and distribute them in easier-to-use formats. But there are many obstacles to the effective use of data, resulting in unused corporate data in many companies. How are companies using inf (...)
Excerpt related to
webcasts:
Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing ...
Published:
2011-03-21