Summary: IBM is partnering with WebCriteria to make it possible for users of its SurfAid traffic analysis package to use the WebCriteria
product for improved analysis of the customer experience.
Summary: Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.
...WebCriteria takes a different approach. ... Market Impact. WebCriteria's approach should
interest website marketers. As a result, the products should do well. ...
Summary: WebCriteria announced that it has launched a new study of user interaction with Websites. As with previous studies, the results
will be used to build a software model of a surfer (named Max) and integrated into products that help assess the quality of
a real surfer’s experience.