SaaSy Discussions (Part I) » The TEC Blog

... a requirement for communication with outside the firewall systems and/or ... The key here is what Consona likes to call Total Customer Management (TCM) — a ... blog.technologyevaluation.com/blog/2008/04/11/saasy-discussions-part-i/ - 43k - 2008-04-11

Call Center Protocols: Getting Problems Solved! » The TEC Blog

... that affect a single workstation, but there are exceptions ... always be remembered that the call center environment involves more than just systems and protocols ... blog.technologyevaluation.com/blog/2008/07/15/call-center-protocols-getting-problems-solved/ - 33k - 2008-07-15

Progressive IT Management Strategies: The IT manager’s 360 ...

... been expected to be able to deploy systems that are ... business areas as finance, supply chain management, and so ... US outsourcer told CUK that the call for business ... blog.technologyevaluation.com/.../ - 37k - 2008-03-25

Ask the Experts: Approaches to Data Mining ERP » The TEC Blog

... th degree and is optimised is Inventory management and Production ... I worked with systems where each the software logic of ... Do we call the planning of that part BI ... blog.technologyevaluation.com/blog/2008/05/08/ask-the-experts-approaches-to-data-mining-erp/ - 42k - 2008-05-08

TurtleSpice ERP! (Week 1) » The TEC Blog

... manufacturing management; manage recipes for new products. ... Call your peers in other companies and see ... basics, a general overview of systems, functions, industry ... blog.technologyevaluation.com/blog/2008/07/09/turtlespice-erp-week-1/ - 55k - 2008-07-09

Ask the Experts: Is Hosted CRM Really the Right Option for You? » ...

... house solution for organizations in the call center environment ... the long-view Client Relationship Management CRM ... good examples of what CRM systems should aspire ... blog.technologyevaluation.com/.../05/12/ask-the-experts-is-hosted-crm-really-the-right-option-for-you/ - 39k - 2008-05-12

Buying FOSS Development Labor Online » The TEC Blog

... identify projects as funded by a bid, call for tender ... feature, a full project, or if there is already a ... http://microPledge.com in the list of similar systems. ... blog.technologyevaluation.com/blog/2007/10/29/buying-foss-development-labor-online/ - 32k - 2007-10-29

Recognition for IP Telephony Open Source Style » The TEC Blog

... systems on OS/2 and for larger ACD call center requirements ... These were not inexpensive systems. ... There are a number of companies delivering IP telephony but the ... blog.technologyevaluation.com/blog/2007/11/14/recognition-for-ip-telephony-open-source-style/ - 31k - 2007-11-14

Why Selecting Enterprise Resource Planning (ERP) Software Is Like ...

... But just like a prenuptial agreement, there may be certain ... The Maintenance and Management Phase: The Years to Come. ... has been at your beck and call, but now that ... blog.technologyevaluation.com/.../02/12/why-selecting-enterprise-software-is-like-planning-your-wedding/ - 44k - 2008-02-12

TEC Vendor Showdowns Generate a Lot of Interest » The TEC Blog

... our most popular feature is something we call a Vendor ... solution (ERP or CRM or business process management, or HR ... If there are any vendors you’d like to see ... blog.technologyevaluation.com/blog/2007/11/06/tec-vendor-showdowns-generate-a-lot-of-interest/ - 30k - 2007-11-06