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SaaSy Discussions (Part I) » The TEC Blog
... integration using extensible markup language (XML)/web services standards. Part
Ia of this blog post will continue with Consona’s concrete CRM portfolio that ...
blog.technologyevaluation.com/blog/2008/04/11/saasy-discussions-part-i/ - 42k - 2008-04-11

'Collaborative Commerce': ERP, CRM, e-Procurement, and SCM Unite! ...
by Randy Garland
... Given that we haven't perfected the standalone CRM, ERP, e-Procurement, or Supply
Chain ... We have some new inter-communication tools, such as XML, but XML is not ...
http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_13_01_1.asp - 18k - 2001-09-13
Summary: Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement, and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of.

Epicor Claims The Forefront Of CRM.NET-ification Part 1
by P.J. Jakovljevic
... new .NET CRM architecture should provide businesses with the ability to take advantage
of all the benefits that extensible markup language (XML) Web services ...
http:/.../Research/ResearchHighlights/Crm/2002/06/news_analysis/NA_CR_PJ_06_11_02_1.asp - 13k - 2002-06-11
Summary: By harnessing .NET possibly more zealously than its creator Microsoft s Great Plains and Navision enterprise counterparts, and while difficult market conditions continue to persist, Epicor might be showing us that a brave heart and wise mind can keep it in the mid-market leadership race amongst a

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
by Randy Garland
... Library (xCBL), as well as support for Biztalk and RosettaNet XML standard language ...
General Manager Michael S. Park to lead the mySAP CRM efforts, something of ...
http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_22_01_1.asp - 26k - 2001-09-22
Summary: SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development, and a deep, new relationship with IBM for bot

Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part ...
by P.J. Jakovljevic
... in over 100 sites in over 30 countries, provide interconnectivity to any
best-of-breed products (eg, CRM, SCM, e-commerce site integration, XML-EDI solutions ...
http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_29_03_1.asp - 25k - 2003-08-29
Summary: Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunit

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
by Randy Garland
... Java, and XML protocols (including the RosettaNet and Microsoft Biztalk XML business
definitions ... JD Edwards' core: ERP, and their plan to develop CRM as another ...
http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_18_01_1.asp - 17k - 2001-09-18
Summary: J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head?

The Lexicon of CRM - Part 3: From R to Z
by Randy Garland
... It is an XML-based protocol that consists of three parts: an envelope that ... A Service
Request is established in CRM software to track a customer contact through ...
http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TU_CR_RGG_11_02_01_1.asp - 18k - 2001-11-02
Summary: CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

The Lexicon of CRM - Part 2: From J to Q
by Randy Garland
... Some CRM and other enterprise-application vendors are building access to LDAP ... is
"data about data." It's often used when talking about XML (eXtensible Markup ...
http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TU_CR_RGG_10_19_01_1.asp - 21k - 2001-10-19
Summary: C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...
by Randy Garland
... as the company strove to completely re-write code natively for the Internet (using
XML, HTML, and ... On the front end, in the CRM space, there are notable gaps. ...
http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TN_CR_RGG_11_26_01_1.asp - 28k - 2001-11-26
Summary: PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list of application offerings. In the last few years, in the

Scala and Microsoft Become (Not So) Strange CRM Bedfellows
by P.J. Jakovljevic
... According to Scala, XML technology and web services architecture is at the core
of ... This CRM alliance, like many alliances in the enterprise IT sector in the ...
http:/.../Research/ResearchHighlights/Erp/2003/08/news_analysis/NA_ER_PJ_08_28_03_1.asp - 16k - 2003-08-28
Summary: The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to hel

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