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Results 1 - 10 of about 13 for Xchange CRM.
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Xchange Adds To The List Of CRM Point Solutions' Casualties
| by P.J. Jakovljevic |
... Xchange Adds To The List Of CRM Point Solutions' Casualties PJ Jakovljevic - March
27, 2003.
1. Event Summary. 2. Market Impact. Event Summary. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_27_03_1.asp - 15k - 2003-03-27 |
| Summary: Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the
CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for
out there in the long run other than to find an honorabl
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Xchange Adds To The List Of CRM Point Solutions' Casualties Part ...
| by P.J. Jakovljevic |
... Xchange Adds To The List Of CRM Point Solutions' Casualties Part Two: Market Impact
&
User Recommendations PJ Jakovljevic - March 28, 2003. 1. Event Summary. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_28_03_1.asp - 22k - 2003-03-28 |
| Summary: Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb
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Xchange Adds To The List Of CRM Point Solutions' Casualties
| by P.J. Jakovljevic |
... Xchange Adds To The List Of CRM Point Solutions' Casualties PJ Jakovljevic - March
17, 2003.
1. Event Summary. 2. Market Impact. 3. Collaboration Is Key. ...
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| http:/.../Research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_17_03_1.asp - 26k - 2003-03-17 |
| Summary: Xchange’s protracted troubles and its recent inglorious demise may prove the fact that the CRM point providers without a clear
differentiating value proposition and without enough resources have not much to look for out there in the long run other than
to find an honorable exit strategy.
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Amdocs Overhauls Its Marketing
| by P.J. Jakovljevic |
... see research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_27_03_1.asp"
target="_blank">Xchange
Adds to the List of CRM Point Solutions' Casualties ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_03_05_1.asp - 17k - 2005-08-03 |
| Summary: Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability.
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Marketing Automation: Coming of Age Slowly
| by P.J. Jakovljevic |
... On one hand, recent demise and buyout of Xchange by Amdocs (see Xchange Adds To
The List Of CRM
Point Solutions’ Casualties) was the last in the array of less ...
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| http:/.../Research/ResearchHighlights/Crm/2003/06/research_notes/TU_CR_PJ_06_20_03_1.asp - 23k - 2003-06-20 |
| Summary: Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market
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Marketing Automation: Coming of Age Slowly
| by P.J. Jakovljevic |
... see research/ResearchHighlights/Crm/2003/03/news_analysis/NA_CR_PJ_03_28_03_1.asp"
target="_blank">Xchange
Adds To The List Of CRM Point Solutions' Casualties ...
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| http:/.../Research/ResearchHighlights/Crm/2004/05/research_notes/TU_CR_PJ_05_15_04_1.asp - 24k - 2004-05-15 |
| Summary: Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market
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Comparison of ERP and CRM Markets' Life cycle Snapshots
| by P.J. Jakovljevic |
... recent demise too may exemplify the other side of the CRM medal nowadays (see Xchange
Adds To
The List Of CRM Point Solutions' Casualties), as droves of ...
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| http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/TU_CR_PJ_01_31_04_1.asp - 30k - 2004-01-31 |
| Summary: Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and
have long been trying to expand their product offering in tu
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CDC Software Wins the Pivotal Auction. Now What? Part Two: Market ...
| by P.J. Jakovljevic |
... to develop these products from scratch using cutting-edge, as seen in Xchange's
case (see Xchange
Adds To The List Of CRM Point Solutions' Casualties). ...
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| http:/.../Research/ResearchHighlights/Crm/2004/02/news_analysis/NA_CR_PJ_02_07_04_1.asp - 18k - 2004-02-07 |
| Summary: Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have
some attractive point solutions, such as partner rela
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Customer Life Cycle Solutions: Strategic Alliances, Challenges, & ...
| by P.J. Jakovljevic |
... companies who are already customers of either Amdocs or Xchange should be encouraged
by the SAS alliance,
and can anticipate a tighter CRM and BI offering ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_05_05_1.asp - 24k - 2005-08-05 |
| Summary: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports.
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Should Uniqueness Vouch For Marketing Automation Niche Players?
| by P.J. Jakovljevic |
... On one hand, recent demise and buyout of Xchange by Amdocs (see Xchange Adds To
The List Of CRM
Point Solutions' Casualties) was the last in the array of less ...
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| http:/.../Research/ResearchHighlights/Crm/2003/06/news_analysis/NA_CR_PJ_06_28_03_1.asp - 29k - 2003-06-28 |
| Summary: Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with
proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition
and with immaculate execution may prevail the onslaug
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