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Case Study: Achieving a 99.7% Guaranteed IT Asset Tracking Rate
Learn how Grant Thornton achieved a 99.7% guaranteed IT asset tracking rate across a nation-wide network of leased computers to tightly control network

a case study of the assessment and control strategies  of external theft was a bit more alarming. Tracking IT assets to 99.7% accuracy meant that critical data was also secure. Hardware may be fairly limited in terms of replacement value, but lost data could be much more costly. At least one case of external theft occurred before computing assets were even delivered to the Grant Thornton facilities - resulting in a box arriving from a manufacturer with nothing in it. A subsequent investigation revealed that the PC assets had been stolen from the box before Read More...
Process Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as...
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Documents related to » a case study of the assessment and control strategies


The Case for Integrated Processes
Most chief executive officers (CEOs) have developed strategies that push their companies to achieve certain goals. So why are so many companies failing to

a case study of the assessment and control strategies  For a look at a transportation company that increased its customer effectiveness through integrated processes, see the case below Companies that implement integrated processes measure, track, and report performance in alignment with business goals and objectives. One of the biggest challenges to the modern company is statistical: how to better measure performance, and translate that measurement into shareholder value? Integrated processes help a company measure by simplifying the measurement process. Read More...
Running and Optimizing the Business of IT: The SAP Best-practices Approach
IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep

a case study of the assessment and control strategies  optimization and improved ITSM a reality. CUSTOMER CASE STUDIES Sharp Electronics:Optimizing Processes with SAP Neteaver Process Integration Sharp Electronics Corporation leveraged SOA to optimize many disjointed credit card processing systems and workflows into a unified service across all its U.S. divisions. Utilizing Web services and SAP NetWeaver Process Integration (PI) as its enterprise service bus, Sharp consolidated its third-party providers, created standardized Web services, and adopted a more Read More...
Measuring the Business Value of IT
Many organizations do a poor job of measuring the business value of their IT investments. Simple financial metrics are not good enough. But there are a number

a case study of the assessment and control strategies  as part of developing a business case for the IT portfolio's proposed investments but these are only estimates of expected business value. Actual delivered business value can only be measured by taking a life-cycle approach, working with the business to measure actual benefits afer the project is complete. This practice is beginning to gain traction but is not done consistently or broadly (see Figure 1-1). Firms that strive for best practice in IT portfolio management need to apply a credible standard Read More...
Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

a case study of the assessment and control strategies  to customize the dialog. A business case for self-service should balance the “inside-out” need of the company to lower costs with the “outside-in” realization that customers have a value that is well in excess of their most recent transaction. Technology opens doors to cut costs, lift revenue Recent improvements in self-service technology have overcome these obstacles. Using sophisticated statistical algorithms, best-in-class self-service is now able to detect and anticipate customer needs based Read More...
Drink-IT, the Ideal Solution for the Efficient Reorganization of the Norwegian Mack Brewery


a case study of the assessment and control strategies  IT, the Ideal Solution for the Efficient Reorganization of the Norwegian Mack Brewery Read More...
PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. While Wall Street praises the

a case study of the assessment and control strategies  that PeopleSoft has become a fearsome enterprise applications provider. PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework. If one considers all aspects of a CRM or SCM evaluation, PeopleSoft has earned the license to be evaluated along with market leaders. Possibly more encouraging is PeopleSoft's upbeat prediction for the rest of the year, optimism only a few of its competitors can currently exhibit. While Wall Street Read More...
Seeing through the Fog: Managing Application Performance in the Cloud
Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk

a case study of the assessment and control strategies  the Cloud Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk. Climbing out of the weeds to take in the big picture and lay the groundwork for better future performance seems a luxury. This report introduces best practices for improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement tool in a WAN-optimized environment. Read More...
The Magic Is in the Screen
Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality

a case study of the assessment and control strategies  you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors. Read More...
AMD Earnings Beat the Street! Intel Earnings Beat the Street?
Both Intel and AMD announced earnings that handily beat Wall Street estimates – on the surface. Do the numbers symbolize a new trend in the CPU market?

a case study of the assessment and control strategies  Intel's earnings came from a tax settlement with the IRS, which means the earnings was more like 71 cents per share. Still ahead of estimates, but not a barn-burner of a quarter. Then factor in the extra $140M Intel earned from investments (i.e., expected $500M vs. actual $640M) and a picture of operational weakness starts to appear. Although Intel is clearly trying to stake out a major portion of the networking market, the problems for its microprocessor business - its bread and butter - must be Read More...
Oracle and Microsoft Partner in the Cloud (and the Sky Hasn’t Fallen)
These days, when the compromise-hating politicians with extremist ideologies in the US Congress are again threatening to bring the US economy (and perhaps that

a case study of the assessment and control strategies  Oracle and Microsoft announced a public preview of pre-configured Oracle Database, Oracle WebLogic Server , and Oracle Java images running in Windows Azure Infrastructure Services . Licenses will be included with the images, and during public preview customers will only need to pay for the Windows Azure compute time (see  TechNet for more information ). In June 2013, Microsoft and Oracle stunned the world by announcing a new strategic partnership to bring Oracle software to even more Windows customers. T Read More...
The TCO of BI: The QlikView Customer Experience
Total cost of ownership (TCO) analysis allows organizations to provide a like-for-like comparison between various solutions for the same project. Assuming that

a case study of the assessment and control strategies  allows organizations to provide a like-for-like comparison between various solutions for the same project. Assuming that the benefits of a project would be the same regardless of the solution, the solution with a lower TCO would therefore yield a higher ROI as well as faster payback. This IDC white paper provides a TCO analysis of the QlikView business intelligence (BI) solution. Read More...
The Role of PIM and PLM in the Product Information Supply Chain: Where is Your Link?
Diverse groups have been discussing PIM from the perspective of data synchronization and syndication, product lifecycle management (PLM), and enterprise

a case study of the assessment and control strategies  in their PLM systems. A few high profile case studies ( Procter & Gamble and Heinz are examples) have shown how the data in a PLM system ( MatrixOne and Prodika , respectively) can serve as the source of valid, consistent and up-to-date product information for synchronization and syndication to supply chain partners. However, most PLM systems lack a PIM system's ability for secure, trusted synchronization of information to data pools like UCCnet. Lastly, enterprise publishing's goal is to reduce costs to Read More...
The Critical Role of the Enterprise Product Catalog: Cost, Time-to-market, and the Customer Experience
Many companies now combine services in pre-packaged, high-value bundles to reduce customer churn rates. And these bundled services have proved to bring returns.

a case study of the assessment and control strategies  Critical Role of the Enterprise Product Catalog: Cost, Time-to-market, and the Customer Experience Many companies now combine services in pre-packaged, high-value bundles to reduce customer churn rates. And these bundled services have proved to bring returns. But they also bring complexity—some major service providers may have over 150 product catalogs. Get tips on how to overcome the problems of bundling, and avoid catalog duplication in your product or service offering, with product information Read More...
Support for Old Releases-Good for the User but Is It Good for the Vendor?
The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at

a case study of the assessment and control strategies  may still look for a longer-term commitment from the customer base as an added incentive to offering support. Even behind SSA's vocal pledge for supporting all its products, each individual product release likely has its own profit and loss (P&L) calculation, so that each business case must stand on its own. Consequently, some releases may still be dropped in the future, while some may have the support price increased. Also, with SSA's impending products convergence strategy in the future (i.e., into Read More...

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