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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 a flash report anytime the customer summary screen is accessed for a high value segment

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

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Documents related to » a flash report anytime the customer summary screen is accessed for a high value segment

Taking Innovation from a Buzzword to a Business Standard


Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services delivery models to evolve.

a flash report anytime the customer summary screen is accessed for a high value segment  Innovation from a Buzzword to a Business Standard Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services Read More

Key Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI)


The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every level in the organization. To meet these goals, an enterprise must select a sophisticated BI solution with powerful KPI and other BI and CPM features that are simple enough for every user and accessible from within and outside the walls of the enterprise. See how.

a flash report anytime the customer summary screen is accessed for a high value segment  an enterprise must select a sophisticated BI solution with powerful KPI and other BI and CPM features that are simple enough for every user and accessible from within and outside the walls of the enterprise. See how. Read More

Social Customer Suite


Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.  

a flash report anytime the customer summary screen is accessed for a high value segment  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More

Providing the Total Customer Experience with IBM Predictive Customer Intelligence




a flash report anytime the customer summary screen is accessed for a high value segment  the Total Customer Experience with IBM Predictive Customer Intelligence Read More

E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating


ERP giant SAP Aktiengesellschaft announced full details of its Internet strategy. Consumer electronics giant Best Buy announced 2Q earnings rise of 34 percent, but delays Internet launch.

a flash report anytime the customer summary screen is accessed for a high value segment  Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating Event Summary With the Internet quickly shaping up as the major battleground in the ERP arena, SAP''s formal announcement might have been earthshaking. It takes an early lead among the ERP vendors and positions itself to meet growing challenges from such software component manufacturers as Ariba, Commerce One and Concur. However, neither the stock market nor news analysts seemed to care very much. Almost simultaneously, Best Buy announced Read More

Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software


When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and profitability.

a flash report anytime the customer summary screen is accessed for a high value segment  Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, Read More

How to Sell Management on a New CRM Solution


CRM solutions can help small and midsize companies manage the myriad ways they interact with customers—from marketing to new and potential customers to improving their customer support. These solutions integrate new social and collaboration tools, making it easier to connect with customers, and are available via the cloud, making CRM more affordable for smaller companies. Know all the reasons you need a CRM solution.

a flash report anytime the customer summary screen is accessed for a high value segment  to Sell Management on a New CRM Solution CRM solutions can help small and midsize companies manage the myriad ways they interact with customers—from marketing to new and potential customers to improving their customer support. These solutions integrate new social and collaboration tools, making it easier to connect with customers, and are available via the cloud, making CRM more affordable for smaller companies. Know all the reasons you need a CRM solution. Read More

Data Mining with MicroStrategy: Using the BI Platform to Distribute Data Mining and Predictive Analytics to the Masses


Data mining and predictive analysis applications can help you make knowledge-driven decisions and improve efficiency. But the user adoption of these tools has been slow due to their lack of business intelligence (BI) functionality, proactive information distribution, robust security, and other necessities. Now there’s an integrated enterprise BI system that can deliver data mining and predictive analysis. Learn more.

a flash report anytime the customer summary screen is accessed for a high value segment  Mining with MicroStrategy: Using the BI Platform to Distribute Data Mining and Predictive Analytics to the Masses Data mining and predictive analysis applications can help you make knowledge-driven decisions and improve efficiency. But the user adoption of these tools has been slow due to their lack of business intelligence (BI) functionality, proactive information distribution, robust security, and other necessities. Now there’s an integrated enterprise BI system that can deliver data mining and Read More

Zdesign for consumer products- CPLM for Defense


Zdesign connects participants in fashion product development organizations, and manages the time-critical communications between trading partners. It brings together members of product development teams from design, sourcing, manufacturing, sales, and marketing.   Zdesign is project-based, which parallels the basic work unit for all product development-driven companies and mirrors their activities. Product development teams can initiate projects online, invite members of their internal and external teams to participate and conduct all of their business activities and communications in one place, from anywhere, anytime.   Zdesign technology can be configured to interface with and support various IT systems including enterprise resource planning (ERP), supply chain management (SCM), product data management (PDM), and computer-aided design (CAD).    

a flash report anytime the customer summary screen is accessed for a high value segment  for Defense Zdesign connects participants in fashion product development organizations, and manages the time-critical communications between trading partners. It brings together members of product development teams from design, sourcing, manufacturing, sales, and marketing.   Zdesign is project-based, which parallels the basic work unit for all product development-driven companies and mirrors their activities. Product development teams can initiate projects online, invite members of their internal and Read More

TechRadar: Customer Analytics Methods, Q1 2014


Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master.

a flash report anytime the customer summary screen is accessed for a high value segment  Customer Analytics Methods, Q1 2014 Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master. Read More

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

a flash report anytime the customer summary screen is accessed for a high value segment  Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve Read More

A Top 10 List for Meat Processors & Protein Companies When Considering a New ERP System


"The meat industry" traditionally supported by enterprise resource planning (ERP) solutions has expanded into "the protein industry," which includes several non-meat sectors. This is in response to consumer demand for healthier alternatives to beef (for example, bison, elk, emu, or venison). The protein industry also includes the manufacture of pet food, which has essentially the same ERP requirements.

This industry requires specialized ERP functionality to address its concerns, including, for example, traceability, shelf-life management, and containerization.

This white paper outlines 10 key features to consider when evaluating and selecting an ERP system for process manufacturing that will address the specific challenges of the protein and meat-processing industry.

a flash report anytime the customer summary screen is accessed for a high value segment  Protein Companies When Considering a New ERP System The meat industry traditionally supported by enterprise resource planning (ERP) solutions has expanded into the protein industry, which includes several non-meat sectors. This is in response to consumer demand for healthier alternatives to beef (for example, bison, elk, emu, or venison). The protein industry also includes the manufacture of pet food, which has essentially the same ERP requirements. This industry requires specialized ERP Read More

Vox Populi: What Does a Day in the Life of a Regular Business User Look Like?


Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the "vox pop interview" to get spontaneous opinions on a subject, from different, randomly selected people. My idea is to apply the concept to our blog—whenever you see a blog post starting with “Vox Populi,” it means we’re seeking your opinion. In broadcasting, only a few people are interviewed, and the

a flash report anytime the customer summary screen is accessed for a high value segment  Populi: What Does a Day in the Life of a Regular Business User Look Like? Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the vox pop interview to get spontaneous opinions on a subject, from different, randomly selected people. My idea is to apply the concept to our blog—whenever you see a blog post starting with “Vox Populi,” it means we’re seeking your opinion. In broadcasting, only a few people are interviewed, and the answers are edited. On Read More

“It’s a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!”


Some Toshiba notebook buyers got a nasty surprise when they found their Intel CPU had died. Will Toshiba switch from “Intel Inside” to “AMD Instead”?

a flash report anytime the customer summary screen is accessed for a high value segment  a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!” Event Summary Source: PC Week UPDATED March 17, 2000 10:58 AM PT Intel Corp. has confirmed it uncovered a design problem involving processor packages using the company''s 400MHz Celeron and 400MHz Pentium II mobile chips that effectively made the chips unusable. The problem was brought to Intel''s attention in late February after buyers of notebooks from Toshiba America Information Systems Inc. began complaining about CPU Read More

What Is Outsourceable and What Is Not


Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the provider. Still, practically every phase in product engineering is outsourceable—from ideas, design, and analysis, to simulation, conversion, and documentation; to prototyping, testing, production, and knowledge-based engineering. Find out more.

a flash report anytime the customer summary screen is accessed for a high value segment  Is Outsourceable and What Is Not Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the provider. Still, practically every phase in product engineering is outsourceable—from ideas, design, and analysis, to simulation, conversion, and documentation; to prototyping, testing, production, and knowledge-based engineering. Find out more. Read More