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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 a good acknowledgement


Tempest Creates a Secure Teapot
Tempest Software has announced the release of TMS (Tempest Messenger System) version 3.1.1. The product allows suppliers and customers to query corporate

a good acknowledgement  received. User Recommendations If a company is moving into extended supply chain, e-commerce, B2B e-commerce, or any other application requiring interaction with external sources, TMS 3.1.1 should be considered. The tradeoff between explicit message acknowledgement and the use of an asynchronous model should be carefully considered in the context of available network bandwidth and the level of confidentiality of the transactions. Synchronous (near real-time) communications have their good and bad points

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Manufacturing (SMB)

TEC's new ERP for Manufacturing (SMB) evaluation model targets the software requirements of small and medium enterprises. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't want every possible feature of the biggest systems on the market, this model is a good starting place for your research. It covers fully featured accounting solutions with necessary manufacturing, inventory, human resources, purchasing, quality, and sales management functionality. 

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Documents related to » a good acknowledgement

Managed File Transfer: The Need for a Strategic Approach


A secure and accurate flow of information in your supply chain operations has never been more critical—and complex. Digital transfer of unstructured information is a security risk, for both confidentiality and compliance, and traditional file transfer methods are now falling short. A managed file transfer solution combining hardware, software, and networks can meet your demands for visibility, security, and compliance.

a good acknowledgement  facility should, therefore, be a proven solution that is fully supported and maintained. It must also be upgraded regularly to provide new features and to support new protocols as they become available. Leveraging the Trading Hub The good news is that if you already use a centralized trading hub for exchanging transaction data using, for example, EDI, you may have the basic building blocks for a centralized MFT facility. And because employees and trading partners are already familiar with its use and Read More

A "Gentler" Giant's Success in Reaching Out to the "Little Guys"


Until recently, the few leaders in the lower end of the technology and platform market have hardly had any viable competition. However, Oracle is determined to give these players—especially archrival Microsoft—a run for their money, starting with offerings attractive to small to medium businesses and partners alike.

a good acknowledgement  the SMB market represents a $1 billion (USD) opportunity worldwide, Oracle recently decided to render itself as easy for partners to deal with as Microsoft and Symantec (a good no-frills example in the security segment) have been. To that end, mid-2007, Oracle announced the Oracle VAD Remarketer Program for its 1-Click Ordering Programs. This global program allows authorized Oracle VADs to resell Oracle 1-Click Ordering Programs through new resellers, without requiring them to join OPN or to pay the Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

a good acknowledgement  your business. It is a good idea to provide the vendors with advanced notice that the RFP will be distributed on a date certain. This will allow vendors to prepare by assembling or allocating resources to thoroughly review your document and put together an appropriate and hopefully thoughtful response. You must ensure that you allow vendors an adequate period in order to provide a high-quality response. Typically a period of 3-4 weeks is normal depending on the scope of the requirements list. We are Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

a good acknowledgement  OS versions; this is a good time to get your routed network all on a common foundation Current business data applications What servers are in place today? What is changing or evolving in parallel? Identify any linkages between your existing business applications and voice services Security Inventory/audit your security environment Ensure that firewalls and other security systems will allow VoIP traffic Determine capabilities for moves/adds/changes allowed by your security system Assess legal issues Read More

ERP: A Layman’s Guide


Every enterprise resource planning (ERP) implementation comes with risks. But a seven-figure price tag and a painful multiyear deployment don’t have to be part of the package. This layman’s guide to ERP discusses how various industries, trends, challenges, and new tools are reshaping the ERP landscape. By developing an in-depth understanding of the technology, its benefits, and its risks, every organization can achieve ERP success.

a good acknowledgement  A Layman’s Guide Every enterprise resource planning (ERP) implementation comes with risks. But a seven-figure price tag and a painful multiyear deployment don’t have to be part of the package. This layman’s guide to ERP discusses how various industries, trends, challenges, and new tools are reshaping the ERP landscape. By developing an in-depth understanding of the technology, its benefits, and its risks, every organization can achieve ERP success. Read More

A Veteran Enterprise Resource Planning Vendor Makes a SaaS-y Statement


Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand, enterprise resource planning software-as-a-service application. Its solution is good news for small and medium businesses in more ways than one.

a good acknowledgement  Resource Planning Vendor Makes a SaaS-y Statement The first complete and flexible, enterprise resource planning (ERP), software-as-a-service (SaaS) solution that is geared to manufacturers has been unveiled by a veteran vendor that, despite its long history as a software solutions provider, has not received its due recognition. The vendor maintains a conservative marketing approach, which is likely the cause of its low-key presence in the global enterprise applications market. The fact that it has been Read More

Taking Innovation from a Buzzword to a Business Standard


Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services delivery models to evolve.

a good acknowledgement  Innovation from a Buzzword to a Business Standard Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services Read More

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises


In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology.

a good acknowledgement  for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More

The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It


ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a "dot-com".

a good acknowledgement  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy Read More

Global Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way


When we left Jim, it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to know if their systems were able to support the company operating as a “deemed exporter.” (See Part I of this series.) Jim knew he needed to work his magic and offer a solution or at least a direction to management—that’s why they paid him

a good acknowledgement  Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way When we left Jim , it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to know if their systems were able to support the company operating as a “deemed exporter.” ( See Part I of this series .) Jim knew he needed to work his magic and offer a solution or at least a direction to management—that’s why they paid him the big bucks. He put himself on Read More

Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship


Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the commerce process and requirements for your commerce platform. Learn more about choosing a technical strategy that anticipates these changes and supports limitless innovation.

a good acknowledgement  The Difference between Selling a Product and Selling a Perpetual Customer Relationship Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the commerce process Read More

How to Survive a Software Selection Project When Your Boss Is a Sociopath


Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello, your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic

a good acknowledgement  to Survive a Software Selection Project When Your Boss Is a Sociopath Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello , your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic tendencies are an equal-opportunity affliction, Read More

Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

a good acknowledgement  but is it necessarily a good business model for the vendor? Why Do the Users Want to Stay on an Older Release? These announcements are indisputably a sigh of relief for customers who want to remain on an older release. But why do they want to resist the upgrade? As with many things in business, the cost of upgrade often outweighs the value of upgrade. Factors on the cost side of the evaluation are reapplying modifications, redoing integrations, the need to retrain users (users become attached to the old Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

a good acknowledgement  in a knowledge base. A good knowledge base can also diminish data quality issues. Companies that focus on developing and maintaining knowledge bases typically validate the data prior to making it available. For example, the vendor responses in TEC's knowledge bases are vetted by independent third party analysts prior to being uploaded. This allows selection teams to make technology decisions without being concerned about the validity of the data. A typical selection data validation is usually cost or Read More