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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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About Big Data
There may not be a consensus with respect to just how big

about account  Big Data There is no general consensus with respect to how big big data is—some companies deal with data volumes in the order of terabytes or even petabytes—but not many people will disagree that managing these huge amounts of data represents a challenge. It’s fair to say that we’re dealing with big data when traditional relational databases and systems are no longer sufficient. Things as simple as data storage and movement between repositories can have a big impact on the organization. Big

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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INDUSTRIOS Software-All About Make-to-Project Manufacturing


I recently had the pleasure of talking with Mr. Jacques Decarie, Vice President of Oakville, Ontario–based enterprise resource planning (ERP) company INDUSTRIOS Software Inc., which provides ERP software for small to medium manufacturing businesses. Mr. Decarie mentioned that his company offers a complete solution to this niche market for multiple types of discrete manufacturing operations

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Six Game Changers about SaaS


For many manufacturers, implementing on-premise enterprise resource planning (ERP) systems involves delays, unexpected costs, and unsatisfying results. But over the last decade, the innovative software-as-a-service (SaaS) delivery model has evolved to let manufacturers move beyond traditional enterprise software. Learn how SaaS solutions can deliver ERP integration, ease of use, and up-to-date functionality.

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A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

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10 Reasons You Should Care about Software Mergers & Acquisitions


Like it or not, the enterprise software industry shifts constantly as vendors merge or acquire one another. But how does it affect you? Here are ten reasons. 1) Acquisitions can wreak havoc if you’re in the middle of an implementation Does your ERP system provider have your concerns at heart during the vital implementation phase? Is it responding to your questions? Is your implementation on

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The Technology Is Great, Not So Sure About the Vendor


Evaluating software solutions usually starts out as an assessment of architecture, features and functionality, business processes and IT fit. This makes perfect sense—until business stakeholders begin assessing the vendor as a potential business partner. Learn about the risks of entering into an agreement with a vendor, and how to find out if that vendor can deliver solution that will deliver the expected results.

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Has Your Company Outgrown QuickBooks? How to Tell and What to Do About It


QuickBooks is highly respected as the world’s most popular accounting system, with more than 4.5 million users. Indeed, QuickBooks provides an excellent solution for smaller companies. However, growing companies will eventually outgrow the database performance and feature set offered by QuickBooks. This white paper provides guidance in case this happens to you.

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10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience


Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education.

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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

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It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

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