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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 about capgemini


UK’s Rail Selects Capgemini to Implement ClickSoftware’s Workforce Rostering
The UK's Network Rail selects Capgemini UK plc to implement ClickSoftware's workforce management (WFM) and rostering system. Get the details in the P.J.'s write

about capgemini  (FSM), should feel great about this mega-deal for its rostering product, which is not its best seller and where competition from the likes of Kronos is quite fierce.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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Using Analytics to Help You Overcome Your Supply Chain Challenges


Many enterprises are turning to analytics, and even predictive analytics, to capture and make sense of the increasing amount of data that enterprise systems are generating. While there is considerable focus on “big data”, a perhaps more useful focus would be on best practice use of analytics to better understand the specific supply chain issues within an enterprise.

about capgemini  these trends, the conversation about analytics in the supply chain will become more and more compelling for many enterprises. It is very timely then that TEC will shortly publish the 2013 Mobile Business Intelligence Buyer’s Guide. This buyer’s guide—together with the already-published TEC 2013 Supply Chain Buyer’s Guide —should help every supply chain manager better understand the analytics landscape, and how these technologies impact the supply chain domain. Read More

Smartree


Smartree is about people and technology and offers integrated human resources management solutions designed to increase the efficiency of the key processes that attract, develop and capitalise on human capital, the primary source of oxygen for a business. Smartree means oxygen and relaxation. Because Smartree offers web-based integrated human resources management tools, perfectly adapted to the customer's needs.

about capgemini  Smartree is about people and technology and offers integrated human resources management solutions designed to increase the efficiency of the key processes that attract, develop and capitalise on human capital, the primary source of oxygen for a business. Smartree means oxygen and relaxation. Because Smartree offers web-based integrated human resources management tools, perfectly adapted to the customer's needs. Read More

Time to Change: New Thoughts on Supporting Business Change Fast and Flexibly


To succeed in ever-changing market conditions, you must manage and navigate an information network of business partners. Though you may have long focused your IT efforts on automating internal processes to save money, now you need to rethink how technology can support and transform the way decisions are made and business is conducted—both within and across your boundaries, focusing on key business processes. Learn more.

about capgemini  state into the future about how IT can be a true enabler in our core business. Olle Jonsson, Group CIO, SKF Group With these offerings, Capgemini helps define and model complete business processes to see how SAP software can be deployed as quickly as possible and to best meet the company's needs. By providing a visual solution prototype, Capgemini also helps facilitate business user adoption of the solutions. Capgemini facilitators work with business managers and the company to help optimize their SAP Read More

Dassault Systèmes Introduces EXALEAD OneCall for Astute Customer Interactions


There is certainly no dearth of software packages for multichannel customer service and helpdesk. Think of Oracle’s vast offering (based on the acquisitions of Siebel, RightNow, InQuira, and Endeca), salesforce.com’s Service Cloud, Pegasystems, KANA Software, Moxie Software, etc. As consumers become ever more informed about the purchasing options available to them, the volume and complexity of

about capgemini  bring all relevant information about the customer and the sold products directly to an agent's desktop in a simplified way, using, for example, natural language and semantic discovery, customer history, multichannel look-up, and contextual cross-selling or upselling. The EXALEAD OneCall application also offers a number of useful operational tools to managers, including single-screen viewing of team and agent activities, real- time operational dashboards and analytics, and consolidated key performance Read More

What you Should Know about Licensed versus License-free Microwave


As with any hot market, point-to-point wireless is bait for the pathologically opportunistic. In this atmosphere—often termed "anarchy"—trust can t be a matter of faith. To get in on the wireless opportunity without getting shafted, you need to know a few basic and incontrovertible facts concerning the difference between licensed and license-free wireless. In fact, a successful outcome depends on choosing the right one.

about capgemini  you Should Know about Licensed versus License-free Microwave As with any hot market, point-to-point wireless is bait for the pathologically opportunistic. In this atmosphere—often termed anarchy —trust can t be a matter of faith. To get in on the wireless opportunity without getting shafted, you need to know a few basic and incontrovertible facts concerning the difference between licensed and license-free wireless. In fact, a successful outcome depends on choosing the right one. Read More

ScheduleSoft: What about Workforce Management on the Shop Floor?


My recent article entitled “Workforce Scheduling @ Optimization: The Missing Link on the Shop Floor?” analyzed the importance of manufacturing workforce scheduling @ optimization solutions and stated that many manufacturing enterprises still use rudimentary tools and practices (if that) to manage their labor. The article stated that most manufacturing organizations do not

about capgemini  What about Workforce Management on the Shop Floor? My recent article entitled “Workforce Scheduling & Optimization: The Missing Link on the Shop Floor?” analyzed the importance of manufacturing workforce scheduling & optimization solutions and stated that many manufacturing enterprises still use rudimentary tools and practices (if that) to manage their labor. The article stated that most manufacturing organizations do not yet understand the strategic value that workforce scheduling could Read More

What Your Refrigerator Can Teach You about Lean Inventory


A lean supply chain consists of two major components—lean manufacturing and lean distribution—which focus on satisfying customer demand efficiently, at the lowest cost, with the least amount of waste. But what if your replenishment strategy is your distribution center’s weakest link? To improve customer satisfaction and achieve efficiency and balance, your replenishment strategy must consider all the key variables.

about capgemini  Refrigerator Can Teach You about Lean Inventory A lean supply chain consists of two major components—lean manufacturing and lean distribution—which focus on satisfying customer demand efficiently, at the lowest cost, with the least amount of waste. But what if your replenishment strategy is your distribution center’s weakest link? To improve customer satisfaction and achieve efficiency and balance, your replenishment strategy must consider all the key variables. Read More

Open Platform Provider Answers Questions about the State of the Market


Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review and feedback, this time Technology Evaluation Centers has attempted to solicit vendors’ proactive views.

about capgemini  Platform Provider Answers Questions about the State of the Market The first part of this two-part series revealed Progress Software’s background as well as its product line-up. Progress’s mission and goals—to provide its clients with “software products and services... that dramatically improve development, deployment, integration, and management of quality applications worldwide”—clearly includes the practice of partnering, to the benefit of both sides. Here, Technology Evaluation Centers (TEC Read More

3 Things You Must Know About Cloud ERP


In this whitepaper, we present the facts you need to know about cloud ERP, including distinctions between different cloud computing options and the benefits and downsides of each option. Key industry terms are defined and we also take a look at primary research regarding cloud computing preferences conducted by IFS North America.

about capgemini  Things You Must Know About Cloud ERP In this whitepaper, we present the facts you need to know about cloud ERP, including distinctions between different cloud computing options and the benefits and downsides of each option. Key industry terms are defined and we also take a look at primary research regarding cloud computing preferences conducted by IFS North America. Read More

7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

about capgemini  Every Executive Should Know About Telecom Expenses Telecom Expense Management (TEM) is the practice of automating telecommunication service expenses (voice, data, and wireless) across your enterprise to save money and streamline telecom expense management. Source: Telesoft Resources Related to 7 Things Every Executive Should Know About Telecom Expenses : Telecom Expense Management (TEM) (Wikipedia) 7 Things Every Executive Should Know About Telecom Expenses Telecom Expense Management is also known as : Read More

It’s About Process (or the Ability to be Responsive) -- Part III


Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, Webcom Inc. has leveraged its vast expertise earned while addressing

about capgemini  About Process (or the Ability to be Responsive) -- Part III Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, W ebcom Inc.  has leveraged its vast expertise earned while addressing many complex sales quote-to-order (Q2O) Read More

PTC Live Global 2013: All About Design for “Servitization” —Part Two


Last week on the TEC blog I talked about market shifts and technological changes that are reshaping the competitive landscape for manufacturing firms, based on PTC CEO Jim Heppelmann’s seven trends, which formed the backbone of his keynote presentation at the PTC Live Global 2013 event held in California in June. PTC Live Global also had a companion Service Exchange (formerly Servigistics Exchange

about capgemini  Live Global 2013: All About Design for “Servitization” —Part Two Last week on the TEC blog I talked about market shifts and technological changes that are reshaping the competitive landscape for manufacturing firms, based on PTC CEO Jim Heppelmann’s seven trends, which formed the backbone of his keynote presentation at the PTC Live Global 2013 event held in California in June. PTC Live Global also had a companion Service Exchange (formerly Servigistics Exchange ) conference this year, and here Read More

From Text to Business Insight: All about Enterprise Text Analytics


Text analytics automates the extraction of business value from Web sites and social media content, from e-mail and survey responses, to regulatory filings and corporate documents. These sources and others capture information from and about customers, prospects, products, companies, and competitors in human readable form. Download this white paper for a handy guide to understanding—and profiting from—enterprise text analytics.

about capgemini  to Business Insight: All about Enterprise Text Analytics Text analytics automates the extraction of business value from Web sites and social media content, from e-mail and survey responses, to regulatory filings and corporate documents. These sources and others capture information from and about customers, prospects, products, companies, and competitors in human readable form. Download this white paper for a handy guide to understanding—and profiting from—enterprise text analytics. Read More

"Once Bitten” Vendor Is Not “Twice Shy” about New Acquisition


IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues and questions about long-term benefits for IFS customers outside the defense sector should be monitored.

about capgemini  Is Not “Twice Shy” about New Acquisition Much has been said lately by Technology Evaluation Centers (TEC) and other market observers about the ongoing turnaround success of IFS (OMX STO: IFS), the global enterprise applications company. Founded in 1983 in Sweden, the company can now boast approximately $300 million (USD) in revenues and 2,650 employees worldwide. The vendor pioneered component-based enterprise resource planning (ERP) software with IFS Applications —now in its seventh Read More