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Abstract:
As with all things, there’s a good side and a bad side—the Internet is no different. Although it improves communication between
businesses and customers, it can also overwhelm customers that are bombarded with marketing e-mails on a daily basis. Customers
want more convenient contact channels. Smart (...)
Excerpt related to
about communication:
... different. Although it improves communication between businesses and cus... Customer
Communication: Managing the Digital Deluge. ...
Published:
2010-03-11
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Abstract:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology
Study White Papers In Relation to Business Agility for Communication Services Providers. In today’s market, customers have
no patience for companies that let their size and comple (...)
Excerpt related to
about communication:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download
Free Technology Study White Papers In ...
Published:
2010-03-11
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Abstract:
Companies establishing a pure Internet protocol (IP) environment can benefit from the capabilities that are only supported
by IP telephony, including a simplified cabling infrastructure; dynamic host configuration protocol (DHCP)-enabled IP telephones
that provide easier moves, adds, and changes; and sup (...)
Excerpt related to
about communication:
Nortel Networks Succession Communication Server for Enterprise 1000. Source: Nortel Networks. Document Type:
White Paper Description ...
Published:
2010-03-11
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Abstract:
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges
involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation
system that offers assistance for supporting recommended (...)
Excerpt related to
about communication:
Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control. ...
Improving Communication, Visibility, and Quality Control</strong>. ...
Published:
2010-07-27
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Abstract:
While it’s great to find ways to keep up with mountains of e-mail, organizations must remember that e-mail is not a lightweight
communication tool anymore. For people and organizations swamped by critical information, throwing messages away is just not
an answer. Increasingly, knowledge workers are tur (...)
Excerpt related to
about communication:
While it’s great to find ways to keep up with mountains of e-mail, organizations must remember that e-mail is not a lightweight
communication tool... ...
Published:
2010-03-11
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Abstract:
TESTCo was accustomed to managing its issue tracking for software testing using Microsoft Excel or one of its customers’
homegrown solutions. But as operations expanded, the company realized it needed a better system to manage this process—one
that could monitor issues and ensure they were resolved a (...)
Excerpt related to
about communication:
Globally Distributed Software Testing Team Enhances Communication and Simplifies Issue Management with ProjectLocker.
Source: ProjectLocker. ...
Published:
2010-03-11
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Abstract:
Learn how communication-enabled business processes (CEBPs)—processes enabled by communication systems that are tightly integrated
with business applications—can help resolve customer relationship management (CRM) issues by reducing latency, providing recording
of and visibility into interactions, and (...)
Excerpt related to
about communication:
Learn how communication-enabled business processes (CEBPs)—processes enabled by communication
systems that are tightly integrated with business ap... ...
Published:
2011-03-14
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Abstract:
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service. Find IT Solutions
and Other Applications for Your Decision Related to the Business Value with Communication-enabled CRM Processes Customer relationship
management (CRM) issues can often be traced to (...)
Excerpt related to
about communication:
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service.
Find IT Solutions and Other Applications...
Published:
2010-03-11
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Excerpt related to
about communication:
... As with almost every business activity, the importance of communication cannot be overstated
when managing projects. Examining the ...
Published:
2008-04-04
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Excerpt related to
about communication:
... Frequently when project teams convene to discuss post-project reviews, project team members feel that
if communication had been better, the project would have ...
Published:
2008-04-14
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Abstract:
Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated solution for sales
automation or customer service. Sales reps lacked what they needed to follow up on leads and were losing valuable opportunities.
But when the company implemented an e-customer relati (...)
Excerpt related to
about communication:
Case Study: Active Voice Gets Proactive and Powers Communication with CRM. Source: Maximizer Software. Document
Type: Case Study Description ...
Published:
2010-03-11
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Excerpt related to
about communication:
... In this final installment of the Project Management Communication series, we look at
a vital project management tool. This system ...
Published:
2008-04-28
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Abstract:
Statistics show that nearly one-fifth of IT projects make it to the finish line—so project planners need to be aware
of the primary factors that can ruin a project, and how to prevent them from happening. One of the biggest obstacles is poor
team communication, even when you have the best talent an (...)
Excerpt related to
about communication:
How to Start and Finish a No-fail Project, Part 2: Improving Team Communication. Source: Logic Software.
Document Type: White Paper ...
Published:
2010-03-11
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Abstract:
Effective communication uses many senses, but visual communication provides huge amounts of information, and can convey all
sorts of meanings. Face to face, we can rely on visual cues; however, the amount of information transmitted via distant communication
is limited by cost and complexity. And when the (...)
Excerpt related to
about communication:
Effective communication uses many senses, but visual communication provides huge amounts
of information, and can convey all sorts of meanings. Fac... ...
Published:
2010-03-11
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Abstract:
An earlier article, Audit Considerations for Enterprise Software Implementations, included a brief discussion of the use
of computer-based tool sets and repositories to facilitate compliance with the Sarbanes-Oxley Act (SOX). Here we examine this
issue in more detail. Of particular interest are the key c (...)
Excerpt related to
about communication:
Attributes of Sarbanes-Oxley Tool Sets Part Two: Information and Communication, Monitoring, and Startup Tips.
... Information and Communication. ...
Published:
2003-12-09
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Abstract:
This white paper describes how interdomain federation happens with the Jabber Extensible Communications Platform (Jabber
XCP). If you’re a service operator, line-of-business manager, security professional, or application developer, we’ll help
you understand the benefits and challenges involved in bui (...)
Excerpt related to
about communication:
The XMPP Cloud: Building a Presence-enabled Infrastructure for Real-time Communication. Source: Jabber, Inc.
Document Type: White ...
Published:
2010-03-11
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Abstract:
Mobile and Internet technologies are now the de facto standards for daily communication. Service providers take the opportunity
to launch innovative solutions. One such is femto cells: small base stations and access points providing last-mile access
and better coverage in densely populated areas. Learn a (...)
Excerpt related to
about communication:
Mobile and Internet technologies are now the de facto standards for daily communication. Service providers
take the opportunity to launch innovati... ...
Published:
2010-03-11
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Abstract:
As electronic communication has grown, geographic boundaries have shrunk, enabling an onslaught of mobile executives. (...)
Excerpt related to
about communication:
As electronic communication has grown, geographic boundaries have shrunk, enabling an onslaught of mobile
executives. Current Trends in Messaging. ...
Published:
2000-03-29
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Abstract:
The Healthcare Information Management System (HCIMS) RFP Template for Picture Archiving Communication Systems (PACS) covers
industry-standard functional criteria of PACS that can help you easily gather and prioritize your business needs in a simple
and categorized excel document. More than a RFP template, (...)
Excerpt related to
about communication:
Healthcare Information Management System (HCIMS) RFP Template for Picture Archiving Communication System
(PACS) The Healthcare Information Management System ...
Published:
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Excerpt related to
about communication:
... If you can use a tool for communication, it probably does not help much with collaboration.
And if it addresses both communication ...
Published:
2011-03-01