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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 about saleslogix


Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you

about saleslogix  marketing; and thinking strategically about training. The Situation Sage SalesLogix provides sales, marketing, and customer service and support automation for mid-market and enterprise customers. Key components of the application include: Sales force automation enables sales teams to streamline and automate sales functions to increase productivity and acquire more customers. Users can access detailed account and contact information, track opportunities from lead to close, forecast revenues, manage team

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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Sage ERP and CRM Portfolio Update: Clarity at Last


Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

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Avent Users Rave Over SalesLogix


“The sales reps just rave about all the customizations we have done because they provide access to critical data, at the click of a button,” Stoner said. “And, overall, SalesLogix has provided significant improvement in sales rep productivity with a 20 percent across-the-board time savings, as well as 23 hours a week time savings on reporting and forecasting from a business unit!” Greg Stoner Avnet Director of CRM Architecture

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Sales Force Automation Buyer’s Guide


No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force automation (SFA) solutions come in many flavors, but they don’t all offer the comprehensive SFA functionality you need. Find out how to avoid the pitfalls of choosing SFA software, and get help matching your needs with the right solution for you.

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Sage SalesLogix v7.5.2: An Overview


A couple of weeks ago, I viewed a webinar about Sage SalesLogix v7.5.2. I usually see a few webinars every month but I particularly liked this one. The presenter—Jason Askelson, Director of Professional Services—did a very good job at showing the highlights of the new release, providing a comparison between the previous version and the new one, giving an overview of the mobile version, and of how

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About SalesFirst


SalesFirst is the sales force and marketing automation component of the CustomerFirst Enterprise Suite. SalesFirst provides functionality that manages the marketing and sales process within your organization. It also allows you to track information about your prospects and gives a complete 360-degree view of each potential and existing client.

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Forget Everything You Think You Know About ERP


In Forget Everything You Think You Know about ERP, you'll learn how innovative vendors are rethinking ERP and offering solutions that...

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What You Need to Know about Payment Card Industry Standards


We don't like to be reminded that there are people who thrive on the theft or malicious destruction of sensitive information, especially where financial transactions are concerned. However, businesses can no longer afford to be complacent. Implementing a practical policy such as the Payment Card Industry (PCI) Data Security Standard can go a long way toward ensuring peace of mind.

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The Truth about Data Mining


It is now imperative that businesses be prudent. With rising volumes of data, traditional analytical techniques may not be able to discover valuable data. Consequently, data mining technology becomes important. Here is a framework to help understand the data mining process.

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PTC Live Global 2013: All About Design for “Servitization” —Part Two


Last week on the TEC blog I talked about market shifts and technological changes that are reshaping the competitive landscape for manufacturing firms, based on PTC CEO Jim Heppelmann’s seven trends, which formed the backbone of his keynote presentation at the PTC Live Global 2013 event held in California in June. PTC Live Global also had a companion Service Exchange (formerly Servigistics Exchange

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It’s About Process (or the Ability to be Responsive) -- Part V


Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here. The vendor just released the ResponsAbility p4 release. Competitive Offerings Do Exist Still, Webcom’s first-to-market (or close to) BPM on-demand advantage has already

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