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Software Functionality Revealed in Detail
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 absolute consensus decision making


Decision Making: Why Consensus Is Important (Especially When You’re Choosing Software)
Two Brains—or Three or Four or More—Make Better Decisions than One…Anyone working in today’s office or business environment has no doubt participated at least

absolute consensus decision making  that everyone is in absolute agreement, nor that everyone thinks the proposal is the preferred approach. Rather, consensus implies that the parties are willing to accept the proposal in spite of the differences of opinion that may exist.” And, that the parties are willing to accept that their opinion may not be the one ultimately chosen. So how can you avoid the pitfalls of group decision making, and ensure that your decision-making process is free of bias and is as efficient as possible—and that

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Financial Packages

Financial packages encompass modules for bookkeeping and making sure that accounts are paid or received on time.  

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Supply Chain Cost-cutting Strategies


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Sole-sourcing BI from Your ERP Vendor: IT Convenience or Strategic Business Decision?


The software industry has witnessed a consolidation in the business intelligence (BI) market. In BI, enterprise technology conglomerates identified a growth market and an opportunity to upsell to their existing install base, primarily that of applications such as enterprise resource planning (ERP). This consolidation has rendered sole-sourcing BI from ERP vendors an alluring option for many organizations. Find out why.

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Making Sure Your Service Provider Doesn't Fall Down on the Job


A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.

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Social Media Analytics: Making Customer Insights Actionable


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Strategic Partners: Coming Together to Drive Decision Success


In today’s business environment, companies that used to compete with each other routinely form alliances to attain their business objectives. Find out how PMOLink, a business consulting firm, managed an enterprise resource planning (ERP) selection project for a client by joining forces with Technology Evaluation Centers (TEC). The end result: a best-match ERP system for the client—nine months ahead of schedule.

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How to Get ITIL Done-Implementing ITIL and Making It a Reality


In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons.

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Forming RF Beams and Making Wi-Fi Faster on Purpose with 802.11n


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Making the Most of Workforce Optimization: An Agent Lifecycle Approach


Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn how to optimize your hiring practices, including an in-depth look at the recruiting cycle, including sourcing, screening, assessing, and hiring, and the transitional phases, such as onboarding and offboarding, plus the benefits of adopting an  agent lifecycle view to WFO.

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Making the Team Work


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Food Decision Software


Founded in 1978, Mulvany Attard Associates, now Food Decision Software Inc. (FDS), is a provider of food industry-specific software. FDS aims to help companies understand and address the unique challenges associated with food distributing or food manufacturing. FDS is the developer of WinFDS, a food distribution software for small to medium-sized food distribution and food manufacturing companies.

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