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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 abstract about rto


What you Should Know about Licensed versus License-free Microwave
As with any hot market, point-to-point wireless is bait for the pathologicallyopportunistic. In this atmosphere—often termed

abstract about rto  you Should Know about Licensed versus License-free Microwave As with any hot market, point-to-point wireless is bait for the pathologically opportunistic. In this atmosphere—often termed anarchy —trust can t be a matter of faith. To get in on the wireless opportunity without getting shafted, you need to know a few basic and incontrovertible facts concerning the difference between licensed and license-free wireless. In fact, a successful outcome depends on choosing the right one.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

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Six Game Changers about SaaS


For many manufacturers, implementing on-premise enterprise resource planning (ERP) systems involves delays, unexpected costs, and unsatisfying results. But over the last decade, the innovative software-as-a-service (SaaS) delivery model has evolved to let manufacturers move beyond traditional enterprise software. Learn how SaaS solutions can deliver ERP integration, ease of use, and up-to-date functionality.

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Employee Engagement: It’s Actually All about Your Leaders


While development is critical to engagement, performance, and succession, its overall effectiveness is determined by the quality of an organization’s leaders. Learn how!

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It’s About Process (or Ability to be Responsive) -- Part II


Part I of this blog series introduced the notions of workflow automation and business process management (BPM). It also tackled the similarities and subtle differences between the two related software categories. Microsoft, for example, informally demarcates the Microsoft Windows Workflow Foundation (WF) focus on "internal processes" from Microsoft BizTalk Server's "external BPM" use. Namely

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Six Misconceptions about Data Migration


A truly successful data migration project involves not only an understanding of how to migrate the data from a technical standpoint, but an understanding of how that data will be used and its importance to the operation of the enterprise.

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7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

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A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

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6 Reasons Why You Should Care About B2B Integration Technology


What does it matter if your IT department uses FTP, SOAP, REST, or AS/2? How does an ESB impact the business? What s all this talk about SOA? Even the most tech-savvy of supply chain executives can be overwhelmed by the alphabet soup used to integrate business processes. So why should you care? Here’s six reasons.

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TEC Analysts Want to Know About Your Software Solution


Every day, thousands of software buyers and IT professionals read—and are impacted by—research papers produced by TEC's analyst group.

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