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Documents related to » abstract for customer management project


10 Ways to Sell Upper Management on a Network Upgrade
10 Ways to Sell Upper Management on a Network Upgrade. Find Free IT Guides, Case Studies, and Other Resources Linked to the Upper Management on a Network Upgrade There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with 10 tips that can help you sell the members of your upper management team on a network upgrade.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: 10 Ways to Sell Upper Management on a Network Upgrade 10 Ways to Sell Upper Management on a Network Upgrade Source: ITManagement Document Type: Checklist/Guide Description: There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with
9/3/2008 4:32:00 PM

E-mail Response Management
E-mail Response Management. Download Free IT Research Guides on E-mail Response Management. E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: E-mail Response Management E-mail Response Management Source: emailtopia Document Type: White Paper Description: E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer. E-mail
3/8/2006 11:49:00 AM

Sales Performance Management
Sales Performance Management. Papers and Other Computer Software to Use In Your System Related to the Sales Performance Management. A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of prospects, customers, and the market—and the ability to turn insight into action. The right sales force automation (SFA) system can help you determine priorities and action plans to achieve the best results with your customers—and boost your profit margins.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: Sales Performance Management Sales Performance Management Source: SAP Document Type: White Paper Description: A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of prospects, customers, and the market—and the ability to turn insight into action. The right sales force automation (SFA) system can help you determine priorities and action plans to achieve the best results with your customers—and
12/20/2007 2:03:00 PM

Remote IT Management
Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can help—find out how.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: Remote IT Management Remote IT Management Source: Quocirca Ltd Document Type: White Paper Description: Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can
10/1/2008 12:11:00 PM

Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: Case Study: SAP and Sales Management Case Study: SAP and Sales Management Source: SAP Document Type: Case Study Description: To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer
9/2/2010 1:49:00 PM

How to Start a No-fail Project, Part 3: Planning for Success
How to Start a No-fail Project, Part 3: Planning for Success.Solutions and Other Documents to Characterize Your Buy, In Relation To Planning for Success. An estimated two-thirds of IT projects aren’t completed on time or budget, while 15 percent are cancelled entirely. But your IT project doesn’t have to be a gamble. By knowing the most common causes of project failure, your company increases the potential for a successful project outcome. Learn more about how inadequate initial project planning can be one of your greatest obstacles to success—and how you can overcome it.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: How to Start a No-fail Project, Part 3: Planning for Success How to Start a No-fail Project, Part 3: Planning for Success Source: Logic Software Document Type: White Paper Description: An estimated two-thirds of IT projects aren’t completed on time or budget, while 15 percent are cancelled entirely. But your IT project doesn’t have to be a gamble. By knowing the most common causes of project failure, your company increases the potential for a successful project outcome. Learn more about how inadequate
7/4/2008 1:09:00 PM

Employee Performance Management
HR professionals and line managers have the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a collaborative platform. This white paper analyzes the fundamental initiatives needed to pragmatically and effectively face the performance challenge.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: Employee Performance Management Employee Performance Management Source: Cézanne Software Document Type: White Paper Description: HR professionals and line managers have the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a
5/25/2005 10:37:00 AM

Market Leaders of Global Trade Management
The strategic imperative to streamline the entire lifecycle of global trade has prompted JPMorgan and TradeBeam to acquire complementary companies. Logistics service providers also recognize that many customers want trade services, and are stepping up to the challenge.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: Market Leaders of Global Trade Management Market Leaders of Global Trade Management P.J. Jakovljevic - June 17, 2005 Read Comments Enter the Leaders of GTM While many eyes are still on the consolidation of the mainstream enterprise resource planning (ERP) market, the end of 2004 and the beginning of 2005 also have seen the acquisition moves of two prominent players in the global trade management (GTM) market to streamline the entire life cycle of a global trade and make cross-border transactions more
6/17/2005

How to Sell Management on a New CRM Solution
CRM solutions can help small and midsize companies manage the myriad ways they interact with customers—from marketing to new and potential customers to improving their customer support. These solutions integrate new social and collaboration tools, making it easier to connect with customers, and are available via the cloud, making CRM more affordable for smaller companies. Know all the reasons you need a CRM solution.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: How to Sell Management on a New CRM Solution How to Sell Management on a New CRM Solution Source: InsideCRM Document Type: White Paper Description: CRM solutions can help small and midsize companies manage the myriad ways they interact with customers—from marketing to new and potential customers to improving their customer support. These solutions integrate new social and collaboration tools, making it easier to connect with customers, and are available via the cloud, making CRM more affordable for
4/27/2012 11:02:00 AM

The Case for Pricing Management
Savvy and dynamically optimized pricing can mean the difference between survival and failure. In many environments it might be smarter, quicker, and more useful to calculate pricing based on systematic analysis rather than on fuzzy thinking or human emotions.

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: The Case for Pricing Management The Case for Pricing Management Olin Thompson and P.J. Jakovljevic - April 3, 2006 Read Comments Situational Analysis Enterprises have long realized the importance of improving profits by curbing upstream supply chain costs, as evidenced by an increasing strategic approach to sourcing, e-procurement, and contract or spend management over the last several years (see The Hidden Gems of the Enterprise Application Space ). However, this broad strategic approach, including
4/3/2006

The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is critical to successful channel management?

ABSTRACT FOR CUSTOMER MANAGEMENT PROJECT: The Channel Management Shuffle The Channel Management Shuffle Laura Faught - December 23, 2005 Read Comments Introduction We ve all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it s trying to
12/23/2005


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