Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.
accept a server
their groupware calendar to accept or reject meeting requests via a speech interface over the telephone, set up new appointments or meetings, as well as check to see what is on their schedule. The latest generation of UC systems includes personal assistants with speech recognition technology to help mobile employees manage their communication, including messaging, call control, groupware, and other enterprise data. The above UC applications are all available today for traditional circuit-switched PBX