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The Age of Audit: Identity and Access Management in Provision and Compliance
Organizations are overwhelmed with how to begin implementing identity and access management (IAM) solutions. They are scratching their heads and asking

access customer database templates 2003  might indicate where more access is needed. You can adjust your profiles accordingly. 7. How Audit Enables Compliance Audit should enable compliance by monitoring who is touching which files and compare that against set policy. For HIPAA, this means monitoring who touches patient data; for Sarbanes-Oxley, who touches financial information; for Gramm-Bleach Bliley and the CA-SB 1386, who touches customer information. For each and every regulation InSight provides the access audit perspective required by la Read More...

Progress Exchange 2013 Part One: What's the Current State of Progress?
By P.J. Jakovljevic (see bio) and Bob Eastman (see bio)As it has been excruciatingly painful for die-hard Boston Red Sox fans to watch their moribund

access customer database templates 2003  meanwhile evolved to support access to software as a service (SaaS) data, relational databases, NoSQL databases, social data sources, customer relationship management (CRM), ERP, and other enterprise systems and their data sources. In other words, DataDirect is Progress’ critical “big data” play. The recent hiring of former Dataflux CEO and SAS executive Tony Fisher to lead the data integration business speaks to that goal as well. In addition, Progress kept its late 2011 acquisition of Corticon , a Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » access customer database templates 2003


Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

access customer database templates 2003  users and customers to access their existing profiles and be able to modify data depending on the permissions granted. The web-based interface also allows users to submit trouble tickets and follow-up on the ticket resolutions or use a knowledge base to search for similar tickets and resolutions. The web server provides for real time submission of all changes to the CRM database. The administrative view provides a means for setting up process rules, e-mail responses, and alerts. Tickets could thus be assi Read More...
Provia Proves Its Way To Success
While not necessarily blossoming like some bigger and more visible SCE peers, Provia certainly still has its 'proven way' to differentiate its value proposition

access customer database templates 2003  Provia implementation partners can access Provia's SCE product suites through a secure Internet connection for testing, training and documentation. The hosted environment for implementation partners is an offshoot of a similar service that Provia has offered to clients for several months. Provia clients including Yamaha, Applica Consumer Products , and H.B. Fuller have reportedly utilized this hosted service for training, configuration workshop activities, and to more quickly obtain hands on experience Read More...
Dashboard Development and Deployment-A Methodology for Success
A dashboard is a vital tool for monitoring the daily health of your organization. From a single interface, decision makers have access to key performance

access customer database templates 2003  advantage for dashboards requiring access to data from these appli- cations. If all the information needed to build your dashboard isn’t contained within one of these enterprise applications, Noetix provides a framework to easily integrate informa- tion from any data source into your dashboard. Leveraging Noetix QueryServer technology, virtual views and queries can be built to ac- cess any ODBC compliant data source. These queries can then be used to support key performance metrics in the dashboard. Onc Read More...
How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

access customer database templates 2003  to Measure Customer Satisfaction Originally Published - April 30, 2008 Project-based organizations place a lot of emphasis on customer satisfaction, and rightly so, as customer satisfaction is the key for improving these companies' internal processes. A customer satisfaction rating (CSR) is often obtained through a questionnaire—the customer satisfaction survey (CSS). This method, however, suffers from the drawback of customers likely being emotionally influenced while filling out these Read More...
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

access customer database templates 2003  manage product launch activities, access employee work overload conditions, reset priorities, and manage human resource assignments Workflow technology to push information proactively through the organization so that the project stays on track Non-Conformance Management (NCM) to detect, assign, track, and address exceptions immediately for reduced scrap and rework at the shop-floor level   Delivery performance and speed As product lifecycles and new product introduction timelines shorten, customers Read More...
IBM Announces the Release of DB2 Universal Database Version 7
IBM (NYSE: IBM) has announced the release of DB2 Universal Database Version 7, with a new pricing structure for application service providers (ASPs), support

access customer database templates 2003  to give IBM free access to their firewall for software license monitoring. The beta release is available for download from IBM. Pricing will not be announced until product availability. The product is expected in general availability on a variety of platforms in the first half of 2000. User Recommendations Customers evaluating relational database management systems, particularly as a back-end for web-commerce and business-to-business (B2B) transactions, should definitely include IBM DB2 Universal Read More...
Customer Profile: Transplace
As a Lean Six Sigma service company, third-party logistics (3PL) provider Transplace emphasizes eliminating waste, simplifying processes, and demonstrating

access customer database templates 2003  BP Logix,document management,document management workflow,electronic document management,document management systems,document management solutions,document management solution,bpm solutions,document management software,bpm solution,bpm systems,bpm management,workflow management systems,workflow management,document management vendors Read More...
IBM Tivoli Access Manager for Enterprise Single Sign-on: An Overview
With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong

access customer database templates 2003  Tivoli Access Manager for Enterprise Single Sign-on: An Overview With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits. Read More...
The Customer Relationship Management Vision: It Starts with Relationships
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the

access customer database templates 2003  Customer Relationship Management Vision: It Starts with Relationships Originally published - December 19, 2007 When it comes to the creation of a customer relationship management (CRM) vision that truly serves to enhance the customer experience, so many organizational leaders are trapped within their own understanding of what that vision entails. Consider the following statistic: of all CRM programs initiated, roughly 70 percent involve a great solution but a bad implementation plan, resulting in poor Read More...
So Long to Conventional Wisdom around Database Migration
Conventional wisdom once held that when you committed to a database management system (DBMS), you never changed it. But things are different today. In the case

access customer database templates 2003  DBMS,database migration,database management system Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

access customer database templates 2003  clients are unable to access these resources directly—rather they need to go through a customer support employee. Given their central function in addressing clients’ problems, how can KBs of known product issues become a tool in the hands of customers? Here are some thoughts to consider… Recognizing the role played by customers in the creation and development of KBs— KBs of known issues store client experiences, so providing customer access to these information pools is essential. Clients are the Read More...
Securing Visitor Access through Network Access Control Technology
The network infrastructure in today’s enterprises faces incredible challenges as both business processes and workforce requirements evolve. Furthermore, large

access customer database templates 2003  Visitor Access through Network Access Control Technology The network infrastructure in today’s enterprises faces incredible challenges as both business processes and workforce requirements evolve. Furthermore, large public enterprises are hosting exponentially higher numbers of financial auditors due to US federal regulations, especially Sarbanes-Oxley. This has caused a heightened need to ensure that the network remains safe, while still permitting auditors and their unknown devices to remain Read More...
Recession? Steal Market Share by Increasing Customer Service!
During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing

access customer database templates 2003  Steal Market Share by Increasing Customer Service! Most challenges your business encounters will be easier to deal with if you have loyal customers. Through continuous, real-time customer feedback, you'll be better positioned to provide the right solutions, differentiate your services, benchmark your performance, prioritize pressing issues, spot emerging trends, and more. Source : Mindshare Technologies Resources Related to Recession? Steal Market Share by Increasing Customer Service! : Read More...

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