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Concur Aims To Be Single Point Of (Purchasing) Access
Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider of self-service Internet

access help desk database  already allow employees to access their benefits information from home, a feature like this could actually impact the bottom line. (It's only half tongue-in-cheek to suggest that corporate portals may eventually offer grocery shopping and other consumer conveniences.) Better integration with emerging XML business standards including Microsoft's BizTalk. Concur has already established itself as having an open approach that can work with any other standards, including those used by rivals Ariba and Read More
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » access help desk database


Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

access help desk database  reports), and Contact (no access to system, email alerts only). Each role should allow for additional configuration settings for granular permissions. How does the solution protect vulnerability scan data? Require that vulnerability data is encrypted and securely stored in a separate 'instance' of a secure database. The encryption algorithm, key, and unlocking process needs to be robust ' never written to disk in clear-text nor stored anywhere other than temporarily in system memory during the Read More
How to Reduce Business Risk through Secure User Access for SAP
Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the

access help desk database  risks from unencrypted user access to SAP. SECUDE helps to ensure confidentiality, integrity, and proof of origin of the communication between SAP users and the backend SAP servers. It also helps to ensure availability of your SAP environment and performance according to your users' expectations, enabling a proper execution of business processes. With SECUDE software, you can build a solution for your entire SAP landscape, using authentication mechanisms of your choice and need Companies can save Read More
PowerTrieve, A LEAP For CRM?
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in

access help desk database  PowerTrieve allows users to access information from any LEAP-enabled database and builds a report using a Conversational Data Query. In other words, users simply say what they want and the system generates the report. Conversational Data Query is a non-technical data request transformed by the system to a database Query. The user speaks in familiar conversational phrases like: I need inventory stock status information I would like to see summary sales of item B for the last 2 months Show only items Read More
Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

access help desk database  users and customers to access their existing profiles and be able to modify data depending on the permissions granted. The web-based interface also allows users to submit trouble tickets and follow-up on the ticket resolutions or use a knowledge base to search for similar tickets and resolutions. The web server provides for real time submission of all changes to the CRM database. The administrative view provides a means for setting up process rules, e-mail responses, and alerts. Tickets could thus be Read More
Best Practices for a Data Warehouse on Oracle Database 11g
Companies are recognizing the value of an enterprise data warehouse (EDW) that provides a single 360-degree view of the business. But to ensure that your EDW

access help desk database  Partitioning for easier data access Range partitioning will also help ensure only the necessary data to answer a query will be scan. Lets assume that the business users predominately accesses the sales data on a weekly basis, e.g. total sales per week then range partitioning this table by day will ensure that the data is accessed in the most efficient manner, as only 7 partition needs to be scanned to answer the business users query instead of the entire table. The ability to avoid scanning irrelevant Read More
Are You Doing Enough to Prevent Access Risk and Fraud?
A recent survey of enterprise resource planning (ERP) customers reveals that they are serious about protecting their critical applications from the risks

access help desk database  Doing Enough to Prevent Access Risk and Fraud? A recent survey of enterprise resource planning (ERP) customers reveals that they are serious about protecting their critical applications from the risks associated with user access, and that managing access risks is very important to senior leadership in their organizations. In fact, the top driver for these programs is internal policies, whereas traditionally, access risk programs have been driven more by regulatory compliance. Read this white paper to Read More
Can Heuristic Technology Help Your Company Fight Viruses?
Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential

access help desk database  Heuristic Technology Help Your Company Fight Viruses? Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential—but many companies don’t know about the latest proactive virus protection techniques. Find out where your company’s vulnerabilities are, how your traditional security software might not be protecting you as well as you think, and how a heuristic solution can help. Read More
PeopleSoft on Client/Server and Database Issues
To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in the areas of client/server architecture

access help desk database  third-party query product can access all of the PeopleSoft tables. Question: Is it possible to add database triggers to the PeopleSoft schema to assist in custom event-driven actions? Mr. Daniels: PeopleSoft supports the addition of triggers to the database. TEC Analysis: If the customer adds database objects, they must keep careful track of the objects and what they were designed to accomplish. If issues arise and PeopleSoft technical support needs to be consulted, the support representative must be Read More
The Access Group
Access France (formerly Prelytis S.A.) develops, implements and supports Insight, a leading business intelligence solution, it forms an integral part of the

access help desk database  Access Group Access France (formerly Prelytis S.A.) develops, implements and supports Insight, a leading business intelligence solution, it forms an integral part of the Access Group. Access is a leading author of fully integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and manufacturing. Read More
ERP Vendor Lawson Software Extends to IBM's DB2 Universal Database
Lawson Software, a major privately held provider of enterprise resource planning software, today announced the delivery of its enterprise software applications

access help desk database  Vendor Lawson Software Extends to IBM's DB2 Universal Database Event Summary ST. PAUL, Dec. 28, 1999 - Lawson Software, the only provider of Self-Evident Applications (SEA) for e-business, today announced the complete delivery of its enterprise software applications with IBM's DB2 Universal Database. This full integration availability extends Lawson's support of the IBM DB2 Universal Database to encompass IBM Netfinity, RS/6000 and S/390 servers. Support for IBM DB2 on Hewlett Packard and Sun Read More
Network Access Control (NAC): CounterACT
The number of devices in the corporate world is increasing every year. And as mobility proliferates, so does the requirement for network security solutions to

access help desk database  Access Control (NAC): CounterACT The number of devices in the corporate world is increasing every year. And as mobility proliferates, so does the requirement for network security solutions to protect against external attacks, as well as attacks originating inside the network perimeter. However, network access control solutions can provide organizations with the ability to automatically enforce security policies, while still maintaining user productivity. Read More
Network Access Control (NAC): Planning a Successful Rollout and Implementation
With the emergence of network access control (NAC) technologies, network administrators now have tools to gain critical network understanding. NAC solutions can

access help desk database  Access Control (NAC): Planning a Successful Rollout and Implementation With the emergence of network access control (NAC) technologies, network administrators now have tools to gain critical network understanding. NAC solutions can contribute significantly to an organization’s business objectives by automatically enforcing network and security policies, preventing network downtimes, maintaining network integrity, and meeting compliance regulations. With this in mind, it’s important to look at Read More
TIBCO Releases Spotfire 4.5-Extending Data Access, Analysis, and Mobile Features
TIBCO, a Palo Alto, California—based provider of a diverse number of business and information technology (IT) software applications, has announced the

access help desk database  of big data, enabling access to new types of structured and unstructured data sources. TIBCO Spotfire 4.5 provides access to sources like Apache Hadoop and enables the creation of data mashups using both structured and unstructured data in a seamlessly way. Enhances were also made to its already powerful predictive analytics component, providing extended pre-package analysis capabilities as well as access to third-party analytics models like SAS and MATHLAB without having to leave Spotfire’s Read More

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