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Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

account collection dictionary  needs. Thus, along with account management, catalog, and order entry, major commercial CRM software application areas include customer service and support (CSS), call centers, sales force automation (SFA), and marketing automation (MA). Of these, that latter two areas, SFA and MA best illustrate the interconnection between CRM and analytics. With each new advance in technology, especially the proliferation of self-service channels like the Internet and wireless application protocol (WAP) phones, more Read More

Enterprise Content Management (ECM)
A content management system is a software package designed to manage an organization''s entire collection of documents, records, and other information assets. Content mana...
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Documents related to » account collection dictionary


Business Intelligence Status Report
Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged

account collection dictionary  comparing data, such as account numbers and names. In addition, an RDBMS has the flexibility to take any two or more files and generate a new file from the records that meet the matching criteria. Requests for information from a database are made in the form of a query , which is a stylized question. For example, one query would request all records in which the NAME field is JONES and the AGE field is greater than 32 . The set of rules for constructing queries is known as a query language, and Read More
Controlling Complex Trade Promotion Management Issues For Suppliers To The Retail Chains
Almost $75 billion (USD) is spend on trade and promotion funds every year. Unfortunately most enterprise resource planning (ERP) systems are not equiped to

account collection dictionary  customers and taken into account when the credit limit is checked. From a multi-tiered credit checking perspective, a credit limit needs to be set and checked against the highest tier. All lower tier transaction will be rolled up to the highest tier for credit checking purposes. The facility to selectively include Receivable Deductions in the credit checking process is also included, as is automatic multi-tiered credit checking for EDI orders. SYSPRO TPM System Reports The SYSPRO TPM System includes a Read More
SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for

account collection dictionary  potential customer needs, including account management, catalog and order entry, payment processing, credits and adjustments, and other functions. Leading analysts concur that CRM is a business strategy designed to optimize profitability, revenue and customer satisfaction by organizing the enterprise around customer segments, fostering customer-centric behavior and implementing customer-centric processes. But, the major commercial CRM software application areas include sales force automation (SFA), Read More
Enterprise Applications--The Genesis and Future, Revisited Part Three: 2000s--Back to the Future
A typical ERP system indeed now offers broad functional coverage nearing the best-of-breed capabilities; vertical industry extensions; a strong technical

account collection dictionary  for manufacturing companies that account for the lion share of ERP customers given their early adoption, as also depicted earlier. Thus, the lean , flow or demand-pull manufacturing support philosophy has lately been getting an increased interest, given the ERP systems of the 1990s have been burdened with the liability of carrying on some well-publicized MRP problems like complex multilevel BOMs, infinite capacity, inefficient workflows, and unnecessary (for example, no value-adding) transactions, Read More
Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers
Consumer packaged goods (CPG) companies have made big investments in data collection and integration. But, much of the data from their IT systems hasn’t been

account collection dictionary  without proper business intelligence, account teams often fail to obtain adequate data to derive a true picture of consumer demand for the companies' products within the retail channel. For example, certain items could be out of stock, while others may not be selling at all both situations lead to lost sales opportunities and create downstream challenges when attempting to justify future shelf space with the retailer. Incredibly, the average out of stock rate for items on promotion can sometimes be as Read More
9 Critical Characteristics to Demand from Your Timesheet Vendor
If you’ve outgrown your paper-based timesheet system, or if you have multiple time collection systems, it gets hard to understand project costs, figure out what

account collection dictionary  Critical Characteristics to Demand from Your Timesheet Vendor 9 Critical Characteristics to Demand from Your Timesheet Vendor If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Journyx Timesheet™ is a timesheet and expense management solution for the entire enterprise Source : Journyx Resources Related to 9 Critical Characteristics to Demand from Your Timesheet Vendor : Demand Management (Wikipedia) Timesheet (Wikipedia) 9 Critical Read More
ERP Plus and Beyond
ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production, labor collection, shipping, and

account collection dictionary  customer invoices, credit memos, on-account transactions, open-order status, and detailed inventory information with the real time product availability. eOrder, to that end, provides features like B2B order entry, shopping cart basket , order or quote hold, confirmation, item lookup, credit checking, freight/tax, view customer-specific pricing, e-mail acknowledgements, credit card functionality, order status, and real time transactional processing. eView provides several browser-based inquiries, like Read More
FlexiFinancials Suite
Flexi develops the FlexiFinancials suite of enterprise financial accounting software, which is geared primarily to the banking, insurance, and financial

account collection dictionary  suite of enterprise financial accounting software, which is geared primarily to the banking, insurance, and financial services industries. Flexi also provides implementation and support services for FlexiFinancials. Flexi’s accounting capabilities help companies streamline their business processes and the product’s technology allows for seamless integration with their current applications through powerful and flexible APIs using Web services or COM+. Flexi's applications provide the flexibility to Read More
Fast Facts: Latest Sales & Marketing Stats
Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest

account collection dictionary  Facts: Latest Sales & Marketing Stats Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest industry trends and inform your marketing automation strategies, including lead generation, e-mail, social media, and more. Read More
From Viruses to Spyware: In the Malware Trenches with Small and Medium-sized Businesses
Malware has become part of the business environment that every organization must account for. Defending against malware attacks is particularly difficult for

account collection dictionary  that every organization must account for. Defending against malware attacks is particularly difficult for small to medium businesses (SMBs), which may have needs as sophisticated as those of large enterprises, but rarely with the same IT resources. For malware defense software, SMBs thus place a premium on ease of integration and management. Read More
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
In a productive sales force, salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. To achieve this

account collection dictionary  profitable relationships within their account bases. To achieve this level of sales efficiency, you need a sales force automation (SFA) system that manages pipeline performance and territory alignment, and analyzes customer relationship management (CRM) data. Learn how a SFA solution can help you sales force excel. Read More
Application Erosion: More Causes and Cures
Application erosion is real and it has a significant impact on the long-term value of technology. It can have various causes, but there is a possible solution

account collection dictionary  over to the new account side of the scale at the expense of service to existing customers. In the old days an account manager was responsible for a group of accounts that were customers. These account managers, to be successful, had to gain acceptance of the customer as a valued member of the team and sought a position of influence in the planning organization of the customer, he added. If the account was managed correctly, the application manager played a role in minimizing application erosion. The Read More

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