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Sage Analyst Day 2011: Not Your Older Brother’s Sage - Part 1
I often wonder how well-known is the fact that the Newcastle upon Tyne (UK)-based Sage Group, Plc (LSE: SGE) is a leading global provider of business management

account english  customer satisfaction scores.  Dedicated account management is also available as needed (there is account management for  Sage Accountant Network [SAN] members, and also some account management for customers). Here is a concrete example of how Sage can keep customers for life in the construction sector: a small business can start with the Sage Peachtree Premium for Construction edition, which has the capabilities such as change order processing, progress billing, retainage management, and construction Read More
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Documents related to » account english


Vendor Viability (Size) vs. Customer Intimacy
After almost a decade of following the enterprise applications market via insightful, sometimes exhaustive (and exhausting) free research articles (which will

account english  a mid-level product manager, account manager, or so. Further, when not presenting, Aleks would be constantly checking his inbox for any message on a customers' suspected bug/problem or a request for some customized work as to improve their business (yes, I admit to my bad manners and looking over Aleks' shoulder, having been seated next to him). And no, Aleks doesn't strike me as a dictatorial control freak or a micro-manager, but rather as a workaholic and a dedicated young entrepreneur -- ironically, de Read More
Deltek Remains the Master of Its Selected Few Domains Part 1: Product Announcements 2003
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called

account english  to create a detailed account of work breakdown structures (WBS) to construct workflows more efficiently and give firms with multiple divisions a granular breakdown of activities and attributed costs An entirely new interactive desktop feature giving employees the ability to schedule all tasks, events and alerts involving timesheets using one easy-to-use desktop Integrated interface scheduler helping companies improve data reliability and lower system management costs by allowing for the transparent synchr Read More
SignalDemand: Dealing with Supply- and Demand-side Pricing Matters - Part 2
Part 1 of this blog series described the conundrum that commodity-based manufacturers encounter when it comes to determining the best price, production mix, and

account english  software that takes into account the key supply and production constraints impacting manufacturers. In other words, its application is using pricing as a demand and supply matching mechanism for manufacturers of consumer goods. Namely, on the supply (upstream) side, commodity-focused hedge funds have long leveraged supply optimization software, while on the demand (downstream) side, wholesale distributors and retailers have for some time leveraged demand management and optimization software. Conversely, m Read More
LeveragePoint Adds Value to B2B Pricing - Part 1
TEC’s in-depth 2011 article not only described the opportunities inherent in the business to business (B2B) pricing software market, but also ascertained that

account english  The Administration module enables account management, group management, sharing privileges, and management of Value Driver Libraries and Data Libraries. Common Functionality provides the following functions that are available across multiple modules: Data & Data Library Management Value Driver and Value Driver Library Management Social Collaboration: Commenting and Content Rating Search LeveragePoint’s Value Prop (No Pun Intended) At this stage, LeveragePoint is the only company with a software Read More
Customer Relationship Management and the Next Generation Network
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our

account english  and have an e-mail account for organization activities. While trying to remain in close contact with customers, it's just as important that family and friends are able to reach me, and so I have a few personal e-mail accounts, a personal instant message account, and even a second cell phone with a number I only give out to family. Even though we have these technologies that help us stay connected, it's not as efficient and effective as we'd like, and things still fall through the cracks. I get terrible Read More
How One Vendor Supplies Agility to Post-implementation Enterprise Systems
Agresso's information warehouse, business process, and reporting and analytics information delivery models are inextricably linked in a virtual cycle. A change

account english  of creating a ledger account structure with no sub-ledgers at all. This is contrary to the conventional approach to financial analysis, which is to create complex ledger structures with several sub-ledgers (for instance, with an account structure looking like x/xx/xx/xx/xxx/xxxx/xxx) so as to accommodate all possible reporting and analysis data fields, with combinations like fund, committee, cost center, department, balance sheet, division, subjective account, and so on. For instance, CODA Read More
Financial Reporting, Planning, and Budgeting As Necessary Pieces of EPM Part One: Executive Summary
Enterprise performance management (EPM) is an emerging portfolio of applications and methodologies with business intelligence (BI) architectures and

account english  FRx Forecaster ) GL account and sub-account numbers can be up to thirty characters in length, whereby the main account number can be up to ten characters, and the remaining twenty characters can include up to eight user-defined segments. GL transactions can be entered using several types of transaction batches, including non-recurring, recurring, manual and one-sided adjustment, and the GL account determines whether the transaction will operate in multi- or single-company mode. Transactions can be Read More
24-7 INtouch
24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments

account english  brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. Read More
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work,

account english  today's receivables plus today's account balances exceed today's payables. Failure to practice this business management process guarantees bankruptcy. Every large organization has a cash management group, sometimes called the treasury . This group's function includes management of such items as investments and borrowing in addition to the organization's daily cash flow. In small to medium businesses (SMBs), usually the chief financial officer (CFO), president, or owner performs the task of cash Read More
HireIQ Hiring Optimization Suite
HireIQ@s hiring optimization suite includes InterviewIQ, a virtual interviewing application that offers applicants an online text-response and voice-response

account english   Read More
ADVANTA-TMB
AdvantaTMB is an ERP informatics solution that supports the information flow of enterprise functions in an integral way for planning, organizing, controlling

account english  production, services, sales, and accounting. The solution supports the administration and control of machinery and equipment, including transportation and preventative and corrective maintenance. The solution interface is available in English and Spanish. Read More
Corporate versus Employee-liable
Every company that uses mobile devices as business tools is faced with this dilemma: purchase mobile devices under the corporate account (corporate-liable units

account english  devices under the corporate account (corporate-liable units [CLU]), or allow employees to purchase their own (employee-liable units [ELU]). To alleviate the management issues, some companies have opted for ELUs. But there is a danger in using ELUs as company business tools. Find out more. Read More
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

account english  service working together under account managers who are associated with customer retention and who manage accounts or - in the new jargon - manage customer relationships. If such account managers were part of service, not sales, this would release the sales team to focus on new sales and could significantly increase sales performance while enhancing existing service-led retention projects. The following outlines, in very simple terms, a generic structure of the way in which businesses are established Read More

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