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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 account hire


CyberPeepers from Korean Sites Peek at U.S. Networks
Numerous United States Internet sites are being bombarded by cyberpeepers from Korea. Whether or not these network scans constitute an attack depends upon whom

account hire  Timothy writing from the account whymeh@kornet.net made an offer on various Internet hacking newsgroups to pay $20,000 for hacking assistance. Kornet is one of the Republic of Korea's leading Internet Service Providers. The hacker wrote, I am writing this email in the hope that I could find anyone who has the ability to access certain institution's computer network and control some data in it. Of course it is not involved with any malicious thing at all. It can be considered ethical hacking. I am

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Talent Management

Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. 

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Do You Know What Are the "Unintended Consequences" of Your CRM Project?


CRM, in its most straightforward definition, mandates that a company harmonize between a product/brand view of its business and the all-important customer view. Many companies, hard as it is to believe, do not have a clear idea of who are their most profitable customers.

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New Hires—Ensuring Their Expectations Are Met


Your organization is in the process of recruiting talent from around the globe. What happens after the recruiting process is over? You need to make sure that the expectations of these new hires are met—so they can start being productive members of your organization. Onboarding technology helps in that regard. Find out how.

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8 Reasons to Outsource Your Desktop in the Cloud


With organizations looking for new ways to cut costs and increase productivity, cloud computing has become a popular trend. In the most common form of cloud computing, vendors offer software via the Internet in a software-as-a-service (SaaS) model. Many of the benefits of this model can be translated to desktop management. Learn how SaaS principles are being applied to offer companies desktop-as-a-service (DaaS).

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Salesforce.com Updates Desk.com for SMBs


Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk.com (formerly known as Assistly), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it.

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Establishing Energy as Enterprise Currency: Minimizing Expenses and Risks


CFOs and CEOs face increasing expense burdens. Rising energy costs—one of the fastest growing expenses—can account for up to 80% of operating and maintenance expenditures. This paper explains how organizations can establish a strategy, program, and culture of managing energy usage of assets that is accurate, repeatable, timely, and cost-effective—financially and environmentally—to establish energy as an enterprise currency.

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Development of an Internet Payment Processing System


This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very similar to the Three Domain (3D) model that started to emerge later. This success story is worthwhile sharing with a wider audience.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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Accelerating New Hire Training to Increase Sales and Productivity


Pfizer needed a standards-based learning management system to accommodate legacy content developed in-house and content from third-party providers. Using the SumTotal Learning Management, Pfizer Sales Training developed a Web-based blended learning program incorporating content from a variety of sources. Download the case study to see all the results, including an increase in market share for one physicians’ product by 900%.

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Improving Profitability through Better Human Capital Management


Human capital costs account for at least half of the variable costs within a company. Yet this cost center is typically managed with less fiscal discipline, fewer business intelligence metrics, and more compromise than the more traditionally valued business aspects such as development and infrastructure.

Human capital management (HCM) needs best practices just like the other aspects of your business—a high turnover increases costs for training and knowledge transfer, while too many disengaged employees means a loss of profits from your bottom line.

This paper looks at how having a single, integrated, and comprehensive talent management solution can help manage all aspects of the employment lifecycle and aid in the management of human capital costs. Included here are case studies of five organizations that have used comprehensive talent management solutions and experienced good results, including increases in sales per employee and higher profits per employee.

The organizations discussed include a large restaurant chain, a restaurant supplier, an automotive services chain, a food retailer, and a bank holding company. Read on for real-life examples of successful human capital cost reduction through best practices brought about by HCM software solutions, such as streamlined processes, higher accuracy, and improved cost and time savings.

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Why Aerospace and Defense Maintenance Needs Mobile MRO


Aerospace and defense (A&D) maintenance and sustainment do not take place in an office, or any other stable environment. Even when software vendors take into account the need for mobile access to software used to maintain and sustain assets in the field, they may not be taking into account the context within which the software is used.

This white paper looks at different ways enterprise software is used to sustain and support military assets. Also examined are different types of mobile access required in different settings, and how enterprise software must evolve accordingly.

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