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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

account live com  Account Management | Key Account Manager | Live Account Management | Major Account Management | Marketing Account Management | Mobile Account Management | Mythic Account Management | Online Account Management | Professional Account Management | Sales Account Management | Server Account Management | Strategic Account Management | Strategic Account Management Association | Strategic Account Manager | System Account Management | Technical Account Management | Total Account Management | Trial Accounts

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

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Case Study: A New Standard for Resource Planning in the Railway Business


Railion Nederland N.V. is an independent operating company of Railion Deutschland, the largest rail cargo transporting company in western Europe. The company transports almost 25 million tons, more than 70 percent of which is of an international nature. Railion needed a planning solution to overcome the drawbacks of its old system, which had been designed for passenger transport. Find out which system it chose, and why.

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SAP Users Speak Out on Credit and Collections Shortcomings


A recent survey of companies which have implemented SAP Accounts Receivable reveal more than a few areas where the system failed to deliver. Although nearly all reported one or more influences on credit and collections that did not relate to SAP, 70% of them felt shortcomings of SAP's A/R module were at least partly to blame for the observed rise in Days Sales Outstanding.

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Single Sign-on (SSO): Truths and Myths


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NorthHighland


If you’re looking for a consulting firm that lives up to all the clichés, keep looking.We’re different. We live and work where our clients live and work.We guarantee our work. We believe that when you’re really good at what you do, you measure your success by your client’s success. And you shouldn’t have to fly in the people you need to do the job.At North Highland, our consulting business is more evolved. Our consultants, who average 15 years of experience, are at the top of their game. Our clients, some of the largest and most recognizable names in the world, stay with us because they get results. Since 1992 we have grown to 19 offices in the U.S. and Asia, and offer support in Europe and Australia through Highland Worldwide.We’re here to change the way you think about consulting.What can we do for you?

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PTC Acquires Servigistics - Doubles Up on Its “Product and Service Advantage” Mantra


The recently held PlanetPTC Live 2012 conference espoused the following two mantras – “Systems are Today’s Products” and “Product and Service Advantage.” Look for an exhaustive report from the conference and on PTC’s Winchill PLM (product lifecycle management), Creo CAD (computer aided design), and MKS Integrity application lifecycle management (ALM)/system engineering strategies. Most recently

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Meeting Configure One at PlanetPTC Live 2011


My recent attendance of the PlanetPTC Live 2011 event was a great learning experience. Look for an article with my impressions on the conference and on PTC’s strategy with regards to the novel PTC Creo suite of design applications leveraging both the direct and parametric modeling (and in the wake of the release of nine Creo 1.0 applications), embedded software lifecycle management (with the MKS

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WebEx


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