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Software Functionality Revealed in Detail
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A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

account title  visit to a reference account A demonstration of your offering A quote sent to the prospect The creation of milestones tailored to different types of sales provides organisations a road map of sales cycles. Adding a higher degree of milestone auditability minimises the importance of seller opinions as to how qualified or real a given opportunity is. A test would be to have multiple managers assess deliverables from a particular opportunity to see if everyone arrives at the same conclusion as to the stage

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Accounting Software Selection Challenge #3: Microsoft vs. Infor (Difficulty = Basic)


I just want to make a quick point to address a popular software selection misconception. Here’s the misconception:  “The best accounting package for my business is the software that supports the most comprehensive breadth of accounting functionality.” And below are a couple of graphics from TEC Advisor (based on a hypothetical accounting software selection project) that show why this

account title  already have a TEC account: use the login fields to sign in quickly). I appended “ Difficulty = Basic ” to the title of this blog post because this is the first in a series of software selection challenges graded by order of difficulty. Stay tuned for Intermediate and Expert Challenges in the weeks to come. Leave your answers below! You may also be interested in a free  custom accounting software comparison report that provides a high-level comparison of Infor FMS SunSystems and Dynamics GP. Use Read More

Enterprise Applications Battlefield Mid-Year Scoreboard Part 3: IBM


IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious market, which may be a concern that is aggravated rather than alleviated by the acquisition.

account title  to too big and account-controlling setup. Overcome market perception that IBM pushes its own products, which sometimes leaves customers wondering if they got the best overall solution available. IBM will have to preserve PwC's objectivity without coercing its consultants to sell IBM-based solutions. Business strategy consulting — not related to technology adoption — remains underdeveloped in most geographies, and will not improve soon with the acquisition. Another cultural disparity between IT Read More

Ross Systems' Focus Yields More Value For Process Manufacturers


For a vendor, focus is good, as it often results with more value to its targeted customers. A highly focused vendor can also remain profitable even in difficult economic times. One example of a vendor delivering more by covering less is Ross Systems.

account title  including localized versions to account for local country issues like taxation, local business practices and regulatory issues. Still, Ross Systems suffers from a lack of savvy marketing and broad awareness within its target verticals (which had all but stalled during its difficult times of few years ago) and should increase attention in this area. Also, the company faces the challenge of delivering its ambitious undertaking of rounding up its product offering with more advanced CRM and supply chain Read More

Datatex and Dan River Apparel Fabrics - Ten Years and Counting


It was precisely ten years ago, in early 1992, that Apparel Fabrics took possession of Datatex’s TIM package (Textile Integrated Manufacturing) and began the process of implementing an ERP system that had been specifically designed to meet the needs of a textile processing firm.

account title  legs to service the account for the foreseeable future. The decision was made to bring Ronen (Ronnie) Hagin, a principal of Datatex and one of its two original system developers, to Danville to meet with the project team. It was at this meeting that the Apparel Fabrics team grew comfortable with the expertise and sincerity exhibited by Ronnie Hagin, and Ronnie grew to appreciate the knowledge and focus of the team. Each party realized that a relationship between the two companies would be key to their Read More

Calculating the True Cost of RDBMS Ownership and How Sybase ASE Stacks Up: A Guide for SAP Business Suite Users


This white paper discusses ways in which most user organizations fail to take into account, or even acknowledge, key cost factors as they continually pay for their enterprise database applications. It also contains an exposition of the factors involved in calculating the total cost of ownership (TCO) of a relational database management system (RDBMS).

account title  fail to take into account, or even acknowledge, key cost factors as they continually pay for their enterprise database applications. It also contains an exposition of the factors involved in calculating the total cost of ownership (TCO) of a relational database management system (RDBMS). Read More

Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

account title  as : Customer Service Account , Customer Service Articles , Customer Service Business , Customer Service Call Center , Customer Service Center , Customer Service Communication , Customer Service Companies , Customer Service Complaints , Customer Service Courses , Customer Service Definition , Customer Service Department , Customer Service Examples , Customer Service Excellence , Customer Service Help , Customer Service Ideas , Customer Service Information , Customer Service Issues , Customer Service Manag Read More

Sales Performance Management


A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of prospects, customers, and the market—and the ability to turn insight into action. The right sales force automation (SFA) system can help you determine priorities and action plans to achieve the best results with your customers—and boost your profit margins.

account title  profitable relationships within their account bases. This requires a clear and detailed view of prospects, customers, and the market - and the ability to turn that insight into action. Companies with highly productive sales forces do just that. Changes in customer buying behavior, increased global competition, continued tight financial markets, and higher customer expectations: these are just some of the challenges forcing many sales organizations to redesign and, in some cases, reinvent how they sell. Read More

Scaling SAN Connectivity on VMware


VMware and blade servers have taken the IT world by storm. Virtual server use has grown over 50 percent, and blade servers account for 12.5 percent of all new servers. Can you incorporate them into your existing frameworks? Yes. Routers can scale server numbers with virtual interfaces, and with fibre channel storage area network (SAN) connectivity, you can reduce testing and development costs in VMware environments.

account title  percent, and blade servers account for 12.5 percent of all new servers. Can you incorporate them into your existing frameworks? Yes. Routers can scale server numbers with virtual interfaces, and with fibre channel storage area network (SAN) connectivity, you can reduce testing and development costs in VMware environments. Read More

Cache Poisoning Raises Cash Crop for DNS Pharmers


To understand the power of cache poisoning and pharming, imagine that you’re logging on to your Internet banking service. The page looks a little odd, but the address is correct, and it has the same fields as usual. You might enter your credentials without thinking twice. Unfortunately, you’ve just provided a criminal syndicate with the contents of your bank account.

account title  contents of your bank account. Read More

How One Vendor Supplies Agility to Post-implementation Enterprise Systems


Agresso's information warehouse, business process, and reporting and analytics information delivery models are inextricably linked in a virtual cycle. A change in any of these core competencies automatically informs a change in the others without instilling business disruption.

account title  of creating a ledger account structure with no sub-ledgers at all. This is contrary to the conventional approach to financial analysis, which is to create complex ledger structures with several sub-ledgers (for instance, with an account structure looking like x/xx/xx/xx/xxx/xxxx/xxx) so as to accommodate all possible reporting and analysis data fields, with combinations like fund, committee, cost center, department, balance sheet, division, subjective account, and so on. For instance, CODA Read More

The Power of Knowledge -- Knowledge is Power (Part 1)


The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt with a seemingly not-really-knowledgeable call center person over the phone or a clueless technician that showed up at your door? To be fair, maybe those folks were knowledgeable in principle, but were still ill-informed about your

account title  Power of Knowledge -- Knowledge is Power (Part 1) The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt with a seemingly not-really-knowledgeable call center person over the phone or a clueless technician that showed up at your door? To be fair, maybe those folks were knowledgeable in principle, but were still ill-informed about your particular problem, previously explained at a great length Read More

Software Size Units


The conventional unit of measurement for software size is the point. Unfortunately, the point-based measurement system fails to account for many of the complexities of software development. This paper proposes software size units (SSUs) as an alternative to points, defines their component elements, and explains how to use SSUs for more accurate software estimations and easier productivity assessments.

account title  measurement system fails to account for many of the complexities of software development. This paper proposes software size units (SSUs) as an alternative to points, defines their component elements, and explains how to use SSUs for more accurate software estimations and easier productivity assessments. Read More

Reval


Reval is a leading, global Software-as-a-Service (SAAS) provider of comprehensive and integrated Treasury and Risk Management (TRM) solutions. Our cloud-based-software and related offerings enable enterprises to better manage cash, liquidity and financial risk, and includes specialized capabilities to account for and report on complex financial instruments and hedging activities. Founded in 1999, Reval remains resolute in its commitment to the financial community and promises to continue to be at the forefront of treasury and risk management innovations that transform the way corporations manage treasury and risk.

account title  includes specialized capabilities to account for and report on complex financial instruments and hedging activities. Founded in 1999, Reval remains resolute in its commitment to the financial community and promises to continue to be at the forefront of treasury and risk management innovations that transform the way corporations manage treasury and risk. Read More

Software Size Units


The conventional unit of measurement for software size is the point. Unfortunately, the point-based measurement system fails to account for many of the complexities of software development. This paper proposes software size units (SSUs) as an alternative to points, defines their component elements, and explains how to use SSUs for more accurate software estimations and easier productivity assessments.

account title  measurement system fails to account for many of the complexities of software development. This paper proposes software size units (SSUs) as an alternative to points, defines their component elements, and explains how to use SSUs for more accurate software estimations and easier productivity assessments. Read More