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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 account wow


“Whistler” Beta on the Web?
Source code for a future Microsoft OS, code-named “Whistler”, mysteriously appeared on the Internet in mid-March. How did it get there? Does it matter? And why

account wow  should take this into account when scheduling OS purchasing/upgrade decisions. There is insufficient detail regarding planned features to determine if upgrading to Whistler will be more like Windows 98 (mild feature change, mild impact) or like Windows 2000 (major feature change, major impact). Until further details are available, we think it prudent for customers not committed to the latest Windows version no matter what to proceed cautiously.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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The Ghost in the Machine: Where Has Process Automation Left the Consumer?


Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of automation on the consumer, that most unpredictable of systems?

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New-world Value: The Strategic Impact of Business Application Suites in Today’s Corporate Environment


The concepts of return on investment (ROI) and total cost of ownership (TCO) have been used for decades in enterprise evaluations of IT investments, including enterprise resource planning (ERP) systems. However, with the emergence of important new technological advances, executives are now expanding these traditional formulas to account for new opportunities. Learn more about their new methods for measuring ERP value.

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Establishing Energy as Enterprise Currency: Minimizing Expenses and Risks


CFOs and CEOs face increasing expense burdens. Rising energy costs—one of the fastest growing expenses—can account for up to 80% of operating and maintenance expenditures. This paper explains how organizations can establish a strategy, program, and culture of managing energy usage of assets that is accurate, repeatable, timely, and cost-effective—financially and environmentally—to establish energy as an enterprise currency.

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FRx Poised To Permeate Many More General Ledgers Part One: Executive Summary


FRx Software Corporation, a Microsoft company and a part of Microsoft Business Solutions, might be the best example of Microsoft’s coopetitiveness.

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Champion Plastics Reduces Inventory by One-third and Scheduling Time by One-half; Moves into New Market


With a new account on the line, Champion Plastics, Inc., couldn’t afford any missteps, especially with its electronic data interchange (EDI), so it decided to shop for a new system. The company was not initially looking for a full enterprise resource planning (ERP) system, but its method of inventory control was a high hurdle. Find out why Champion Plastics opted for cloud ERP and how it improved operational efficiency.

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24-7 INtouch


24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue.

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Case Study: Fetco Home Decor


Fetco Home Decor, designer and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process. The lack of accuracy and accessibility resulted in ineffective forecasting—and higher-than-necessary inventory levels. After a quick implementation of a planning and forecasting solution, Fetco reduced inventory by 25 percent without affecting customer service levels.

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NetSuite Unveils New B2B Customer Center for SuiteCommerce


At SuiteWorld 2014, NetSuite unveils a new business to business Customer Center to boost online commerce, and TEC's P.J. Jakovljevic is there to bring you the details.

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

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International Trade or ITL Adoption


Globalization of the Supply Chain means adoption of ITL is not an option.

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