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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 accountant involved in dfd on banking


SAP In-memory Appliance (SAP HANA): The Next Wave of SAP In-memory Computing Technology
Download this datasheet to get a rundown of SAP HANA's functionality and the benefits it can provide for your business.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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IAM in the Cloud: An overview of technology and value


Identity and Access Management (IAM) solutions and cloud computing systems are relatively new, and can interact in many ways. Here is an overview of key concepts involved, assumptions that clarify their network topology and functionality, and a comprehensive list of architectural scenarios, with an analysis of costs, risks, and benefits for each scenario, to help architects evaluate the suitability of various solutions.

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BPM in the Retail Sector


To remain competitive, retailers must improve costs, differentiate the shopping experience, and ensure effective promotions. Many retailers are asking how to improve vital business processes while offering customers more. Learn about key trends in the retail sector and how business process management (BPM) can help address challenges across in-store operations, supply chain management (SCM), and multi-channel integration.

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Insights on Trends in Software Development


This TEC podcast features an interview with Jean-Philippe Valois, Azur Group's business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud.

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ERP in Manufacturing 2011: Defining the ERP Strategy


Most manufacturing enterprises use enterprise resource planning (ERP) as their main business system. It has always been assumed is that companies strive to have one single ERP system to unify all their parts and processes, but a survey shows that the average manufacturing company has 1.9 separate and distinct systems. This paper looks at how overall ERP strategy relates to companies’ performance.

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Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions


The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.

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ERP in Manufacturing AXIS


Enterprise resource planning (ERP) provides a necessary infrastructure, along with the transactional detail and system of record that any manufacturing business needs. But ERP also enables streamlining and accelerating business processes—while providing visibility to those processes throughout the enterprise. This AXIS report looks at ERP solution providers from a market readiness and customer value derived perspective.

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Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

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Managing Expenses in the Legal Sector


Expense management in the legal sector can be complex and burdened with problems. Expense errors in claims sent to clients can not only result in time being spent in sorting out resulting issues, but can also impact the trust between the client and firm. Legal firms must ensure expenses are dealt with accurately, effectively, and in a timely manner. Download this paper for Quocirca’s recommendations for a chosen system.

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Best-in-class Strategies for Selecting an ERP Solution in 2013


Enterprise resource planning (ERP) represents a serious investment for any organization and is vital to future success. Top performing organizations approach the selection process with a clear plan and come away with solutions that implement smoothly and help drive business immediately. This report explores the strategies best-in-class organizations employ to find the right ERP fit that will give them the tools they need to thrive.

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Capitalizing on Private-label Brands through Extended PLM


Retailers have caught on to the hottest industry trend since skinny jeans: private-label apparel. And for good reason. The benefits range from exclusivity and increased profit margins to the ability to offset rising raw material costs by focusing on more profitable lines. Extended product lifecycle management systems are crucial to ensuring the profitability of your private-label goods initiative. Download this white paper to find out why.

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