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17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

accounting for fishing  access data from the accounting system, for example, before a customer service agent needs to actually do so. Try to update customer data in the centralized database and make sure those updates are available throughout the system. 17. Focus on CRM goals: improve customer satisfaction, shorten sales cycles, and increase revenue. Never lose sight of the fact that the customer is the reason for your CRM implementation. Get feedback from customers to see if their satisfaction levels are really increasing, or Read More...

Why .NET Technology Is Important for ERP
.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise resource planning (ERP) applications, must be designed from the ground up for connectivity and integration. But software developers don’t advertise their shortcomings, and some ERP vendors—and by association, their customers—are being left behind.

accounting for fishing  Why .NET Technology Is Important for ERP Why .NET Technology Is Important for ERP Source: Aptean Document Type: White Paper Description: .NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise resource planning (ERP) applications, must be designed from the ground up for connectivity and integration. But software developers don’t advertise their shortcomings, and some ERP vendors—and by association, Read More...
Small Business Software (SBS)
The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending ...
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Documents related to » accounting for fishing


Outlook for 2010
As 2009 comes to a close, we look forward to the New Year and everything trendy that it will bring. Today, TEC’s Research Analyst Round Table discusses the outlook in technology for 2010. We will touch on: •    Social Networking •    Social Product Development •    Business Intelligence (BI) for the Masses •    Enterprise Resource Planning (ERP) and Software-as-a-Service (SaaS

accounting for fishing  functionality for manufacturing, sales, accounting, human resources (HR), etc. Still, despite the fact that large software vendors can basically do everything, they realized that in practice that’s not such an easy thing to do. Small niche vendors are taking advantage of the situation and are building very specific solutions that combine different types of needs (e.g. business intelligence for workforce management, customer relationship management (CRM) for automotive, software for printing and media Read More...
UML for C#
C# is a modern object-oriented language for application development. In addition to object-oriented constructs, C# supports component-oriented programming with properties, methods, and events. WinA&D is a complete Unified Modeling Language (UML) tool enriched with C#-specific details used to generate source code. This white paper discusses how C# constructs are represented by UML—for forward and reverse engineering.

accounting for fishing  UML for C# UML for C# Source: Excel Software Document Type: White Paper Description: C# is a modern object-oriented language for application development. In addition to object-oriented constructs, C# supports component-oriented programming with properties, methods, and events. WinA&D is a complete Unified Modeling Language (UML) tool enriched with C#-specific details used to generate source code. This white paper discusses how C# constructs are represented by UML—for forward and reverse engineering. UML Read More...
Aras Announces VPLM for Autodesk Vault
A week before the Autodesk University 2012 conference, Aras, a provider of enterprise-class open source product lifecycle management (PLM) software solutions, announced the launch of Aras VPLM, a commercial offering designed specifically for companies that run Autodesk Vault with Inventor for three-dimensional product design and AutoCAD for two-dimensional design. Aras VPLM for Autodesk Vault

accounting for fishing  Aras Announces VPLM for Autodesk Vault » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s Read More...
Challenges for IT Managers in SMBs
The recent marketing push to integrate both small and medium sized businesses by large IT hardware and software vendors makes strategic sense. Both business groups are plagued with similar issues including small IT budgets and limited technical resources. Frequently SMBs target their IT acquisitions either in the hope of lowering costs or solving problems. <!--more-->These ad hoc solutions are

accounting for fishing  Challenges for IT Managers in SMBs » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s Read More...
Epicor's Vision and Strategy for Cloud ERP
I recently had the opportunity, during Epicor’s global customer conference, to talk with Chad Meyer, director of product marketing, and he shared with me some of the highlights of Epicor’s vision and strategy for cloud enterprise resource planning (ERP).<!--more--> Epicor has since 2010 offered a scaled-back Epicor Express Edition of the Epicor 9 (Epicor ERP) solution. The express edition is

accounting for fishing  (energy reporting and carbon accounting), emarketingsaas.com (e-mail marketing and surveys), and TIE Kinetix (electronic data interchange [EDI]). The option to transition from cloud to on-premise, or vice versa, will also be available (some smaller customers may prefer to move from cloud to on-premise as their business grows). In order to extend its ERP cloud offering to enterprise customers, Epicor will use Windows Azure , a cloud computing platform as a service (PaaS), which is flexible and scalable Read More...
Ten Keys for Project Success
Any project represents significant effort in terms of justifying resource allocation and expense. Project failure may not only diminish or eliminate expected benefits, but also damage existing tools and processes. There are ten key steps for project success; many of these steps occur concurrently, and are important focal points for teams and executives contemplating initiating projects.

accounting for fishing  Ten Keys for Project Success Ten Keys for Project Success Source: RPE Document Type: White Paper Description: Any project represents significant effort in terms of justifying resource allocation and expense. Project failure may not only diminish or eliminate expected benefits, but also damage existing tools and processes. There are ten key steps for project success; many of these steps occur concurrently, and are important focal points for teams and executives contemplating initiating projects. Ten Keys Read More...
Siebel: Great Plans for Great Plains
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's eBusiness Applications. This agreement will allow Great Plains partners to sell a wide range of enterprise applications to upper-midmarket organizations

accounting for fishing  Siebel: Great Plans for Great Plains Siebel: Great Plans for Great Plains L. Talarico - October 3, 2000 Read Comments L. Talarico - October 3, 2000 Introduction This is the first of three articles about Great Plains resulting from TEC analysts attending the Great Plains partners meeting, Stampede 2000, in September. The meeting provided the opportunity for in-depth research on how Siebel and Great Plains operate. The TEC analysts were able to interview both Great Plains managers and partners. Event Read More...
Colonial Grocers Selects VAI S2K for Food
Time and again it's been shown that a sharp industry focus can help lesser known and smaller enterprise resource planning (ERP) vendors remain relevant amid cutthroat competition. One such smaller vendor is VAI (Vormittag Associates, Inc.), a provider of ERP software in IBM’s ecosystem, which recently announced that Colonial Grocers has selected its S2K for Food software to improve inventory

accounting for fishing  Colonial Grocers Selects VAI S2K for Food » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about Read More...
Lucent's Octel for Microsoft Exchange
Lucent's Octel unified messenger uses a text-to-speech conversion engine for transmitting e-mails over a standard telephone line.

accounting for fishing  Lucent s Octel for Microsoft Exchange Lucent s Octel for Microsoft Exchange P. Hayes - November 1, 1999 Read Comments Lucent s Octel for Microsoft Exchange P.Hayes - December 3rd, 1999 Product Background Lucent Technologies Octel Unified Messenger allows a user, residing on a Microsoft Exchange Server, to access voice mail, e-mail and fax through a single interface. A user can either retrieve his/her messages from a standard touch-tone telephone, or from multi-media enhanced laptops or workstations. The Read More...

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